Nick Garmon (MSN, ARNP, PMHNP-BC, FNP-C) is currently the sole provider for this practice. I've…read moregotten help from psychiatric providers on and off most of my life (physical health challenges creating mental health impacts), and so far he's one of the best out of a few dozen providers I've seen in my life. He's great at understanding my concerns, and knowledgeable about medication and non-medication options for addressing challenges. I appreciate his convenient in-person location and the flexibility to have appointments on secure video call... and he accepts both of my insurance plans. I *especially* like the secure messaging and billing portal. It makes asking quick questions and updating changes to my meds and new things my other doctors find out *really* easy.

PSP is a dedicated team of therapists and professionals that are committed to bringing the best…read morecare and support to the Seattle community. I've always had outstanding experiences with the staff at PSP, and it's one of the things I miss most about living in Seattle. I went through separate stretches of time seeing Brien and then later Evonne. They were both periods of my life where having a sounding board for my thoughts, struggles, etc. helped me through difficult times. I've seen other therapists that kinda sucked and felt like money down the drain, but Brien and Evonne were both articulate in their feedback and guidance. Felt more like a conversation with a friend who was there to help (and who I knew I could trust 100%).

This place is a nightmare. Their technology sucks. Dr. Fong and others DO NOT respond to portal…read moremessages within 48 hours. My pharmacy has problems with them as well. Dr. Fong, Specifically, lacks professional experience. He mad me taking a heavy SSRI dose when I actually needed an anti psychotic. I would say this is normal but this took him over a decade to figure out. He is not qualified to be doing medical care in my community. Please do no see Dr. Fong and do not use this office for your healthcare.

I worked with Bethann for 3.5 years while she was at Group Health. She tailors her approaches to…read moreeach individual client and strives to reach their goals while teaching skills to reduce their suffering. I have full confidence in her skills and highly recommend her as a therapist.

Bethann has helped me manage my personal struggles with anxiety. She has given me some great tools…read morethat I put to use everyday. I look forward to our sessions. Her calming personality and care is very reassuring. Thanks Bethann!

I was very pleased with how much Dr. Gerstmar was attentive in my recovery to better health…read more However, I did feel they approach of paying a huge sum up front was a little "used car salesman." To me, I was paying a lot of money ($185) to go see the doctor per visit to get help that I needed. I was told about paying 6 months in advance for drs visits, nutritionist service,supplements, and extra information about my disease. I didn't feel comfortable putting money upfront until I saw improvements in my health with the dr., plus it's a lot to pay up front. So I paid as I went and did everything that he and the nutritionist told me to do. I did get a comment in an email "Let me know when you are 100% committed to your health." I am sorry but that really bothered me. So, I don't put up all this cash up front does not mean I am not committed? It just means I am broke. I was spending roughly $400-$600 a month on visits when I could go, I was sick for a while. Also, the nutritionist was suppose to send me information about AIP/GAPS recipes on 3 different occasions. I never got an email from her for any additional information I asked. I felt that I wasn't getting enough service for the money I was spending. I would get charged for visits that really didn't need to happen. I honestly feel if you are not invested in the "6 month plan" then you might as well not even bother and there may be additional fee's.

Dr. Gerstmar saved my colon and my life by devising a successful treatment for my ulcerative…read morecolitis. Two weeks into Dr. G's treatment, I saw incredible results, and today, 3 years after I first contacted Dr. G, I am back to my old, healthy self. I live a completely normal life (something that back in 2012 when I was told by top 10 New York City specialists that I would die or have my colon removed, seemed impossible), my diet is back to normal, and as a result of the changes I made in the process, I live a healthier life and feel in control of my own health. I came to Dr. G physically weak, in a state of panic, afraid of a mysterious disease, of my own body which seemed to be out of control for no apparent reason, and with horrible memories of past failed treatments. A successful treatment was thus a matter of both my physical and mental health. Not only did I regain a normal existence, return to my studies and work, and avoid any kind of surgery, I also found in Dr. G a source of constant support and encouragement. Slowly, with increasing improvements in my health, I began to believe in my own recovery. Dr. G taught me how to remain calm and positive through the ups and downs, how to live with the disease, and how to rise above it. A sense of gratitude to Dr. G for giving me back my life accompanies me every day. Dr. G is the best doctor I have met, is the first person I contact with any kind of medical problem, and I remain his patient.

Everyone I've met has been super kind and helpful. I originally went in for mental health issues,…read morebut I've since added care for ADHD. The progress I have made has been transformative, and I have these wonderful people to thank.

Ethical concerns with billing errors and zero-notification fees…read more I am highly frustrated by the billing practices and lack of communication at Mindful Therapy Group. First, I was explicitly quoted a $0 co-pay. Based on that information, I attended weekly appointments for nearly two months. Suddenly, co-pays started being deducted from my account on file. When I called to investigate, I was told there was a co-pay after all, and I was being back-billed for multiple past appointments. While I understand that the co-pay amount itself may be determined by insurance, there is a serious ethical issue with charging and back-charging a client's card without any prior notification or statement. Because I was quoted zero, I had no reason to go looking for hidden statements in an online portal. Second, while I was away on vacation, I was scheduled for a time that I was not used to and unfortunately forgot the appointment. I received absolutely no notification, phone call, text, or email reminder on the day of the session. Despite the total lack of communication, they promptly charged my card a $180 no-show fee. The lack of transparency, hidden charges, and failure to send simple appointment reminders make this a highly stressful administrative experience. Therapist was fine

I used Bluestone Psychological Services for an approximately two month period from September to…read moreNovember 2021. I was having some resurgent trauma-related problems from being assaulted in the past and was seeking guidance through them. Calling to set up an appointment was straightforward, I had read the online profiles of the professionals and asked if I could see someone in particular (as of writing this review on Saturday 17 June 2023, the person is no longer listed as working at Bluestone). After describing my situation to the receptionist, they said that it sounded like the person I was requesting could be a good fit. So we scheduled an intake appointment in an online format due to the COVID-19 pandemic. At the first appointment we set up weekly sessions thereafter until I was feeling confident enough to part ways with the therapy about two months later. I received a bit of talk and EMDR therapy in my sessions. The therapist was never short with me and I found the treatment effective for helping me work through my problems. She was professional in our sessions and never prying. I have continued to use some of the things I learned in the sessions after stopping the therapy sessions.

I was a former patient of Dr. Lilia Peng. I went to her because she was a Naturopathic psychiatric…read moreprovider and trans/LGBTQI+ friendly. However, I regret that decision. I felt that she was very impersonal and straight to the point. I never felt that much compassion from her. In addition, I felt that she did not have great bedside manner or manners with me at all. I felt her customer service to me was not that great. I had to cancel at the last minute a couple of times due to an emergency, and the practice and Dr. Peng told me they had to charge me a fee. Bluestone showed me no mercy, and Dr. Peng did not seem to show me any either. I felt that she also did not properly understand my conditions either. I also didn't like that when I made no follow up appointments with her that Dr. Peng reached out to me multiple times and asked me if I was interested in continuing with her. Well obviously, if I have not called you or made an appointment with the practice in months, it's evident I am no longer interested. In the end, I am glad I left. I would not recommend this practice or Dr. Peng at all. In my opinion, they have no understanding for when life situations come up and I did not feel there was good communication or compassion towards patients either by either Dr. Peng or the staff of bluestone.

I have been seeing Jessica Hancock for almost a year. When I started seeing her I was a complicated…read morecase and had been seeing a Functional medical team that I paid out of pocket. From the start, Jessica was super thorough and really wanting to root cause my health issues. I had it all, hormonal imbalance, inflammation, thyroid issues, high toxins, significant weight gain, extremely low energy, hair loss, menstrual cycle irregularities. She discovers I had hypoglycemia and really looked at my clinical picture. She is super thorough and really wants you at your best self. I have lost my faith in traditional medicine as a few years ago I was just told I needed to lose weight and go to the gym for my issues. Little did I know the weight was a symptom of my body crying out for help since it was so imbalanced. Once I started to heal my gut, and hormone issues the weight slowly started to come off. Today, I am 45 pounds down, have energy and am all over in a better place. I am only 38, so these symptoms came out of no where. I appreciate her support through my healing process.

Dr. Hancock was wonderful for the one year I was a patient at her clinic. She was my first…read morenaturopath and so started my first introduction into having a naturopath as a primary care provider. I had MD's at both small and large clinics, ARNP also, but still nothing compares to having a naturopath take care of you. Unfortunately I moved more into the city and it became too much of a commute to keep going up north. The clinic is quant with a small staff so is personable and you can expect to deal with the same people consistently, and the clinic space is tucked away in a nice area in Shoreline so easy to get to. Dr. Hancock is very peaceful person and I swear she could have been a great mental health doctor, because she is so compassionate with listening and really hearing what you as a patient have to say. Sh always had great suggestions and many supplements you can purchase straight out of other office instead of getting it online. For prescriptions, she went above and beyond looking into what medication would be covered with my insurance, which was not so great an insurance company and she had the patience to be a preferred provider with them, and in so doing the footwork and research she had taken some of the stress and burden off my shoulders. She was also really accommodating when I needed to come in for a few quick appointments after work which was cutting close to her closing time. I couldn't say enough nice things about Dr. Hancock and if I move to more north Seattle again I'd return to her practice in a heartbeat.

Dr Oh has diagnosed and helped me with various health issues. Has always explained, and taken time…read moreto guide my health-care and find solutions to achieve a positive outcome for me. His receptionist is remarkable with handling any questions,or paperwork I need for insurance purposes. She also finds room in Dr Oh schedule to accommodate my busy work life,even when it is the same day I call for immediate attention. Dr Oh has great knowledge and experience in the medical field,and is well respected in the Kirkland and Evergreen hospital community. I have been his patient for over 25 years,and I truly appreciate and trust his expertise as a specialist in medicine.

Dr Oh has been my doctor for several years now. with every visit he listens carefully to find out…read morehow I am doing and what strategies to take. I moved out of the city and appreciate his level of care so much that I have been willing to drive the 5 hours round trip to continue using him. He does not over prescribe, but instead takes every visit's information and determines the best course. I appreciate that he is conservative by nature and he respects the tools that he has be given. a special note about his office staff....they have always been nothing but respectful with scheduling and billing. I appreciate their efforts in handling patients like me with respect and care.