Let me start off by saying your Woodland crew, all of them are exceptional and outstanding, there…read moreare no improvements needed. There are no "stupid questions" and they make you feel like they are your best friend and your part of the crew, from an enthusiastic greeting as you walk in the door, to another as you enter the show room. I cannot say enough. AYour selection is impeccable and vast as well. Now for ownership, that is another thing. The biggest beef and I am not the only one as I have heard from other customers as well. What is with the $5.00 atm fee? This is an absolute slap in the face to your customers, and I can only equate it to corporate greed. Your employees work so hard to make each shop into a "local neighborhood shop" and in seconds you kinda put a damper on that. Maybe I am missing something, and I do know there are fees at the bank involved. But let's do the math. First off, you do have expenses as all business does but the profity margin at dispensaries is already high. The price point you set is to remain profitable. The beef, is at 5$ per swipe, at a modest 100 transactions per day is approx 15 k pure profit. So that encourages cash only as your bank machine has fees as well. Let us talk about encouraging cash............hmmmmmm. I love getting "cash" as well. I get that. But your adding 5$ per trans is really soaking your clients. With almost everything being cashless or cashless encouraged it almost feels like a trap. You have gone so far even as to switch out to a new debit system and "forgot" to put the 5$ per transaction fee notice back on the customer terminal so if the employee forgets to mention it you don't even know about it. Now I have heard other businesses charging this heavy fee but instead of being greedy they put it into their employees. Retirement funds, medical and health coverage or yearly bonuses etc. I know you have reward programs etc. and are a great business. I def may have it all wrong, but I have heard people really complain and with so many other dispensaries around, a switch is easy. I love your shop but this just leaves a bad taste. Like I said I am mostly uninformed and maybe totally wrong but with everything being so expensive do we really need such a high fee. The 1% give to the community is a start too. I would like to thank you in advance for your time and do hope you take this question and suggestions as intended and not a attack on you or your staff. Please pass along the love to your staff. Best Regards and the best day, Terry

embarc is ripping you off! I did a pick up order with my…read moregirlfriend and when we got home and smoked some flower it was like rolling up some old wood the flavor was gone and the potency to. we checked the packaged date and it was last year 2025 . embarc sells old outdated flower and vape pens under deals to get rid of products that are old. clearly a rip off!. I don't recommend embarc instead I recommend future buyers to check the package date to ensure you get fresh weed for your money and not a rip off!.

Terrible. My husband has been coming here making some big purchases and has zero point for some…read moretime now. There point system says 10 points for every dollar you spend. He spend more than $300 each time. Zero points still. He brought it up to several employees who are absolutely clueless and not helpful at all. I came in as a new customer, made the usual purchase. I explained to the cashier the situation so he took my husband information and said a manager would look into it and reach out. Never heard from them. Now I have zero points showing in my account. Poor customer service. I do not recommend this place at all. They could improve employee knowledge and helpfulness. Wish they valued the people who support their business.

Male employee are creeps Place is dirty can see black…read morestreaks all over the floor Employees never great customers Vents are full of dusk check the ceiling above the register Employees always are huddled in groups talking Female employee and customers talk about how the male managers always make them feel uncomfortable

Good Prices! They have variety of options rolling papers and the nice lady helped me . She was very…read morewelcoming and nice. I highly recommend this place they have more than just smoke products 04/13/2024

When they were on B they were great with the guy with the glasses. The man that sold me a silicone…read morebong not only tried to upsell me despite the marked price but made an excuse about that's how much the bowl cost with it while he gave me a discount. Later I found that there was a bowl wrapped in plastic already inside the bong after smoking out of it. Despicable

I love the place it's convenient has a large selection of course and the owner is really cool the…read moreproducts are top notch it's open late and I have been dealing with them for years I recommend it five stars

Do not use this service, they are selling you fake vapes. I checked the verification code via the…read moreofficial distribution website and it didnt work. Most likely a delta 8/9 product....... This is not a store front, this is some dude selling products out of his trailer park community. Not only that they don't even give you the product you asked for. Asked for flower and received a vape instead. Here is what yelp says about their business "Yelp has not verified that this business holds a valid cannabis license in California. Please confirm license status directly with the business." Go to a real dispensary instead, not worth taking the risk with whatever these people are pushing. They are operating with 0 regulation.

So happy I found this place. They executed exceptional service when delivering my items and made…read moresure to be very discreet as well without me having to ask. Delivery time was pretty short considering it was Christmas Christmas Eve and I'm surprised they were even open! I will definitely be coming back here again and again.

Their prices are great, fantastic menu with a lot of options, and superb customer service. Will…read more100% be using them again and highly recommend for anyone in the Bay Area.

Some of the best flower being produced in California right now. Good customer service. Great…read moreprices! Whether you are getting pre-rolls, or jars of flower, you will be thrilled by the product Flow Kana has! Our favorite strain is Cherry Pie, But all of em are great! Thanks Flow Kana!

When your driver goes to the wrong location (never issue before) and tells you to come to her cause…read moreshe doesn't know the area - Flow Kana When you order the 23% THC and the jar says 16.5% - Flow Kana When the driver is over an hour wait and you scheduled your day off around the delivery - Flow Kana Sorry guys great buds but that's it for me I'll be spending my money else where and I will be spreading the news with family and friends of my poor experiences!!

Ash was incredibly helpful. Found the right vape at just the right price…read more I'll be a customer until I can get off of this. 'Crack (like) pipe'

They re amazing and kind, help carry my stuffs to the car highly recomend this place!!!read more

I have been coming here for years…read more Reliable head shop that always has what you need at good prices!

I love this spot. Their quality has been consistent since 2019. Fair prices - great staff -…read morecustomers are always valued - high quality pieces - great deals - holiday giveaways - RAFFLES like whaaaa they give back to the community always. Talk about a local smoke shop, theses guys are part of the Belmont family @bayareafam Much love to this spot, they won't let you down Shout out to Tony - amazing business owner From: The boy Angel