Her weed is good and service is great and she throws freebies once in a while i going to order in…read morethe morning what can I say me likey

Great service and great prices! Their staff is always so warm, helpful & eager to answer and assist…read morewith any questions! Great prices also.

Let me start off by saying your Woodland crew, all of them are exceptional and outstanding, there…read moreare no improvements needed. There are no "stupid questions" and they make you feel like they are your best friend and your part of the crew, from an enthusiastic greeting as you walk in the door, to another as you enter the show room. I cannot say enough. AYour selection is impeccable and vast as well. Now for ownership, that is another thing. The biggest beef and I am not the only one as I have heard from other customers as well. What is with the $5.00 atm fee? This is an absolute slap in the face to your customers, and I can only equate it to corporate greed. Your employees work so hard to make each shop into a "local neighborhood shop" and in seconds you kinda put a damper on that. Maybe I am missing something, and I do know there are fees at the bank involved. But let's do the math. First off, you do have expenses as all business does but the profity margin at dispensaries is already high. The price point you set is to remain profitable. The beef, is at 5$ per swipe, at a modest 100 transactions per day is approx 15 k pure profit. So that encourages cash only as your bank machine has fees as well. Let us talk about encouraging cash............hmmmmmm. I love getting "cash" as well. I get that. But your adding 5$ per trans is really soaking your clients. With almost everything being cashless or cashless encouraged it almost feels like a trap. You have gone so far even as to switch out to a new debit system and "forgot" to put the 5$ per transaction fee notice back on the customer terminal so if the employee forgets to mention it you don't even know about it. Now I have heard other businesses charging this heavy fee but instead of being greedy they put it into their employees. Retirement funds, medical and health coverage or yearly bonuses etc. I know you have reward programs etc. and are a great business. I def may have it all wrong, but I have heard people really complain and with so many other dispensaries around, a switch is easy. I love your shop but this just leaves a bad taste. Like I said I am mostly uninformed and maybe totally wrong but with everything being so expensive do we really need such a high fee. The 1% give to the community is a start too. I would like to thank you in advance for your time and do hope you take this question and suggestions as intended and not a attack on you or your staff. Please pass along the love to your staff. Best Regards and the best day, Terry

embarc is ripping you off! I did a pick up order with my…read moregirlfriend and when we got home and smoked some flower it was like rolling up some old wood the flavor was gone and the potency to. we checked the packaged date and it was last year 2025 . embarc sells old outdated flower and vape pens under deals to get rid of products that are old. clearly a rip off!. I don't recommend embarc instead I recommend future buyers to check the package date to ensure you get fresh weed for your money and not a rip off!.

After a flight cancellation, going home after week of work here, and forced stay til early the next…read moreday and trying to unwind - I found this service to be a oasis. Professional, kind, within an hour.

Great service. Super friendly and helpful. Was a loyal customer for a period, am giving up the…read morereefer but want to shoutout this business for being easy to use and so friendly. Thanks y'all!

This place is the best! Super great customer service as well as delivery service. Product quality…read moreis great. Check them out if you haven't!

AMAZING customer service! Everyone here is very professional. And of course, they have AWESOME…read moreweed, and CBD!! Jesus is especially helpful-and very knowledgeable about every product. On top of that, Their drivers are always on time. I highly recommend this place.

Adding for a separate experience from yesterday (5/22/26)…read more Had such a great experience at Juva thanks to Jerry! He was incredibly patient with me, super personable, and took the time to make sure I was completely satisfied with everything before I left. I never felt rushed or pressured at all, which honestly made the whole experience so much better. You can tell he genuinely cares about helping people and making sure they leave happy. Thank you again Jerry for the amazing customer service -- definitely appreciate you!

Communication and delivery sub par than Eaze. Eaze seems Much better communication and much…read morebetter delivery. Ordered on Friday for Saturday delivery. There is very little information in emails confirming what you bought at all. Quality seemed good what I bought. Price was good. Driver was friendly. This was my first time experience. I'm not sure if I would buy again. Maybe. I just thought the communication with what was purchased (emails) would have helped and if I order for 11-1 the next day, not get it at 12:45pm. I guess next time I'll just order earlier than I know. On the fence.

Great selection with lots of choices! The owner gave us helpful recommendations and explained…read moreeverything carefully. He took the time to show my boyfriend and me around, helping us choose the right products. Super friendly, great vibes, and excellent service. I would 1000% come back! BONUS: prices are very reasonable and affordable. :)

Says it closes at 11:30 pm, it doesnt. It closes earlier. wasted my time and gas coming here after…read morea long double shift.

I was here a few weeks ago with a friend for the hannah montana event and I unfortunately was…read moreharassed by a staff member. I was checked at the door by security two different times during the night (i left to get some food and came back) . Just like the first check the second check i had my keys in hand that had a pepper spray attachment to it and they said nothing about it and let me in. A few minutes later, I had some guy rushing towards me aggressively telling me that I had to give him my keys. I was very uncomfortable with that and told him that I would just rather leave. As I'm walking out, he yelled at me "yeah fucking leave" and I told him that he was acting weird and then he gave me the finger. I started recording because I was uncomfortable with him following me. Truly uncalled for. It was literally a hannah montana event this guy was out of line.

Whoever answers the phone, clearly your mom did not do a good job with raising you with manners…read more Not only are you rude, but the information you provided is completely inaccurate. Nobody at the facility is on the same page with protocol and rules . What's the point of calling in to save yourself 45 minutes of a drive to be told one thing and then for them to honor another because somebody made a mistake and it's a good training opportunity.. your training opportunities should NOT be paid by the client but your business . Don't pass on your mistakes . I should have trusted my gut reading the bad reviews. Now I get why . Do better !

Customer service is always nice never had a bad experience inside the store. They've got good…read moreselections and deals for sure!

Having an endless menu is a liability when there is zero guidance to navigate it. The 'analysis…read moreparalysis' caused by too many options--paired with a lack of help--is exactly why we left and went elsewhere. This is also why so many people remain intimidated by cannabis instead of embracing its benefits. You only get one chance at a first impression, and they last a lifetime. Embarc has a great spot and a solid location, but the service is hit or miss based on the budtender. Some are nice and don't mind providing an educational experience; others treat it as transactional only. This is unacceptable. Case in point with Dom. I had a friend in town from NC and the experience was less than desirable. No effort to engage, no curiosity about what we were looking for, just going through the motions. Management needs to learn to treat all customers as discrete and unique individuals. Not everyone walks in already knowing what they want. Having an expansive menu is a liability when there is zero guidance to navigate it. The "analysis paralysis" caused by too many options--paired with a lack of expert help--is exactly why we left and went elsewhere. This is exactly why so many people are intimidated and don't embrace the full benefits of cannabis. Juva is right up the street and Airfield is right up the road. The competition is real. Invest in your people. Train every budtender to meet customers where they are, not just move them through a line. That is what turns a first timer into a regular. Embarc has the location and the selection. Now match it with the service.

they are still the best! words can hardly describe how much i love lytt. lowkey healed by the…read morepositive energy every time!

Everybody have to check receipt before leave the store!!!!…read more Bc I didn't check until home. I was excited to shop here because they were advertising a 30% off promotion on July 4. I understand that some products (such as beverages) may have been excluded from the sale. Nice set up and fast service. Staffs are nice But I don't want to leave negative review, but I'm disappointed with how this issue has been handled. I visited during the 30% off promotion and spent nearly $400. I know some items, like drinks, may not have been eligible for the promotion, and that's completely understandable. That why I asked the staff who helped us to make sure and she checked on the computer and said yes Kiva is 30% that why I order a lot but she didn't say only 1 or what the policy when I said wow I want more when it's 30% off, good deal! She should say something. However, I bought five Kiva Sea Salt Caramel Milk Chocolate Bites, and my receipt appears to show that only one of them received the discount instead of all of the eligible items. Also another 2 cookies and cream that only 1 eligible. So I reached out through the company's online contact form, explained the issue, and waited for the reply. It's now been over a week, and I haven't received any reply at all. Even if the discount was applied correctly, I expected someone to at least respond and explain it. I hope the store improves its customer service and communication. At this point, I'm just looking for someone to review my receipt and explain what happened.