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    Burlingame Doap

    2.3 (3 reviews)
    Closed 9:00 am - 9:00 pm

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    6 years ago

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    6 years ago

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    7 years ago

    I was clear what I needed. I didn't get it. I've tried to talk with them, it's not been very successful. SorrydadVun-pufzet-8jowzi

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    Embarc

    Embarc

    3.6(54 reviews)
    5.3 km

    Let me start off by saying your Woodland crew, all of them are exceptional and outstanding, there…read moreare no improvements needed. There are no "stupid questions" and they make you feel like they are your best friend and your part of the crew, from an enthusiastic greeting as you walk in the door, to another as you enter the show room. I cannot say enough. AYour selection is impeccable and vast as well. Now for ownership, that is another thing. The biggest beef and I am not the only one as I have heard from other customers as well. What is with the $5.00 atm fee? This is an absolute slap in the face to your customers, and I can only equate it to corporate greed. Your employees work so hard to make each shop into a "local neighborhood shop" and in seconds you kinda put a damper on that. Maybe I am missing something, and I do know there are fees at the bank involved. But let's do the math. First off, you do have expenses as all business does but the profity margin at dispensaries is already high. The price point you set is to remain profitable. The beef, is at 5$ per swipe, at a modest 100 transactions per day is approx 15 k pure profit. So that encourages cash only as your bank machine has fees as well. Let us talk about encouraging cash............hmmmmmm. I love getting "cash" as well. I get that. But your adding 5$ per trans is really soaking your clients. With almost everything being cashless or cashless encouraged it almost feels like a trap. You have gone so far even as to switch out to a new debit system and "forgot" to put the 5$ per transaction fee notice back on the customer terminal so if the employee forgets to mention it you don't even know about it. Now I have heard other businesses charging this heavy fee but instead of being greedy they put it into their employees. Retirement funds, medical and health coverage or yearly bonuses etc. I know you have reward programs etc. and are a great business. I def may have it all wrong, but I have heard people really complain and with so many other dispensaries around, a switch is easy. I love your shop but this just leaves a bad taste. Like I said I am mostly uninformed and maybe totally wrong but with everything being so expensive do we really need such a high fee. The 1% give to the community is a start too. I would like to thank you in advance for your time and do hope you take this question and suggestions as intended and not a attack on you or your staff. Please pass along the love to your staff. Best Regards and the best day, Terry

    embarc is ripping you off! I did a pick up order with my…read moregirlfriend and when we got home and smoked some flower it was like rolling up some old wood the flavor was gone and the potency to. we checked the packaged date and it was last year 2025 . embarc sells old outdated flower and vape pens under deals to get rid of products that are old. clearly a rip off!. I don't recommend embarc instead I recommend future buyers to check the package date to ensure you get fresh weed for your money and not a rip off!.

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    Embarc
    Embarc - Store front

    Store front

    Embarc - We're the best dispensary near me in San Bruno!

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    We're the best dispensary near me in San Bruno!

    Juva

    Juva

    4.1(115 reviews)
    16.4 km

    Adding for a separate experience from yesterday (5/22/26)…read more Had such a great experience at Juva thanks to Jerry! He was incredibly patient with me, super personable, and took the time to make sure I was completely satisfied with everything before I left. I never felt rushed or pressured at all, which honestly made the whole experience so much better. You can tell he genuinely cares about helping people and making sure they leave happy. Thank you again Jerry for the amazing customer service -- definitely appreciate you!

    Had my delivery order changed without my knowing and the website allowed an order I wouldn't…read moreactually have access to. I saw the 420 deal for a quarter pound of the All Purpose Flower for $99. Killer deal and I saw no limitations beyond brand and quantity. I was able to add the items to my card, have the $99 for 4oz deal show in my cart, and schedule a delivery. However, when the delivery came the order was changed to only 1 oz of All Purpose Flower for regular price. The 420 50% discount was applied as it was applied to most items in the store. So, I was going to pay $60 for 1oz vs the $99 for 4oz I thought I was getting. Turns out this deal only applies to medical card holders. At no point did I see a disclaimer or limitations to this specific deal being medical only. I declined the order and disappointed that this has happened. This isn't the first time that website has caused issues for me either. I will say that the delivery person, Eric, was fantastic. Very chill and understand guy. He gives Juva an appeal to me still despite the technical issues that the website keeps having.

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    Juva - Located on the corner of Broadway & Hamilton St.

    Located on the corner of Broadway & Hamilton St.

    Juva
    Juva

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    Catalyst

    Catalyst

    3.7(39 reviews)
    11.6 km

    I was here a few weeks ago with a friend for the hannah montana event and I unfortunately was…read moreharassed by a staff member. I was checked at the door by security two different times during the night (i left to get some food and came back) . Just like the first check the second check i had my keys in hand that had a pepper spray attachment to it and they said nothing about it and let me in. A few minutes later, I had some guy rushing towards me aggressively telling me that I had to give him my keys. I was very uncomfortable with that and told him that I would just rather leave. As I'm walking out, he yelled at me "yeah fucking leave" and I told him that he was acting weird and then he gave me the finger. I started recording because I was uncomfortable with him following me. Truly uncalled for. It was literally a hannah montana event this guy was out of line.

    I was actually happy to find this dispensary so close to my neighborhood. I liked it until…read moreyesterday! It would have been given 5 stars. But on Friday I received an email at 8:30am announcing a one day sale for 30% off products plus 3x rewards. I arrived shorty after they opened and spent quite a bit of money thinking I was getting a great deal. I was in a bit of a hurry, so the girl bagged my order and put the receipt inside. Unfortunately I trusted that I was getting the sale price! Later that day a second email comes out saying "OOPS! Sorry our mistake. The sale isn't till tomorrow". So basically that was false advertisement, and the consumer should not be punished for the companies mistakes. I called and explained the situation and asked if they would do a price adjustment. The manager was kind of rude and kept acting like I was stupid not understanding that I could come back the next day and make another purchase for the sale price.PLUS the 3x points!! I asked him how it's fair that I pay full price and get 3x the points when everyone on Saturday will get the sale price plus 3x the points. The manager just went in circles with me saying I can come back the next day and buy more for the sale price!! I was so annoyed that it made me decide to write this review. I've also reached out on my social media to friends who I had referred to this place. We all know that we have three dispensaries within a 5-6 mile radius of our area so this dispensary it's not the only place we can go. THEY MADE THE MISTAKE BUT THEIR CUSTOMERS PAY THE PRICE!!! Maybe someone should train their managers better on how to communicate with customers. From here on out, the other two dispensaries will get my business and a few friends have also agreed to spread the word. Such a shame to be ripped off and treated like that As you can see below, they responded saying "So sorry" but still no intent to make it right. That just shows how much they truly care about doing right by their customers

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    Catalyst
    Catalyst
    Catalyst

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    Embarc Redwood City

    Embarc Redwood City

    4.0(99 reviews)
    16.7 km
    $$

    They have a great selection ,their not as far as vallejo is and their open relatively late.read more

    Having an endless menu is a liability when there is zero guidance to navigate it. The 'analysis…read moreparalysis' caused by too many options--paired with a lack of help--is exactly why we left and went elsewhere. This is also why so many people remain intimidated by cannabis instead of embracing its benefits. You only get one chance at a first impression, and they last a lifetime. Embarc has a great spot and a solid location, but the service is hit or miss based on the budtender. Some are nice and don't mind providing an educational experience; others treat it as transactional only. This is unacceptable. Case in point with Dom. I had a friend in town from NC and the experience was less than desirable. No effort to engage, no curiosity about what we were looking for, just going through the motions. Management needs to learn to treat all customers as discrete and unique individuals. Not everyone walks in already knowing what they want. Having an expansive menu is a liability when there is zero guidance to navigate it. The "analysis paralysis" caused by too many options--paired with a lack of expert help--is exactly why we left and went elsewhere. This is exactly why so many people are intimidated and don't embrace the full benefits of cannabis. Juva is right up the street and Airfield is right up the road. The competition is real. Invest in your people. Train every budtender to meet customers where they are, not just move them through a line. That is what turns a first timer into a regular. Embarc has the location and the selection. Now match it with the service.

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    Embarc Redwood City
    Embarc Redwood City - 4/20 celebration 2023

    4/20 celebration 2023

    Embarc Redwood City

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    Burlingame Doap - cannabisdispensaries - Updated June 2026

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