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    Burnes Mark MD

    3.7 (3 reviews)

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    Medcure Internal Medicine

    Medcure Internal Medicine

    2.8(5 reviews)
    2.5 mi

    When my husband was in the ER at West Valley Hospital some years ago, the ER doctor recommended Dr…read more Garg. He has now been my primary doctor for over six years and he is an outstanding, through, very caring physician. I have commented that the front desk needed more attention to handle patient call volume. He then had his front desk operator help me set up the Helo Patient software app on my iPhone. Once that was completed, his Office Manager met with me and took the time to teach me the patient basics to schedule my appointments, check on lab work results, and leave messages for Dr. Garg or the Office Manager. The program is wonderful and should be a favorable assistant to the Front Desk personnel, that the patients can control and utilize. The mantra "good help is hard to find" prevails in every business at the lower skill level. I am not willing to give up an outstanding physician when he has gone to great lengths to keep the staff employed for consistency and continues to find a way to strengthen and improve clerical deficiencies. This guy is a GREAT doctor, and worth the bother to get in to see him.

    Dr. Garg is one of the best doctors I've seen in Arizona, and that includes Scottsdale, where we…read morehad LOTS of doctors, most of whom are in this business for the $$$$. Many have changed to "concierge" doctors, and many do not accept Medicare! I wish I could find a good doctor like Dr. Garg, who really took an interest in the overall health of his patients. Yes, his staff at front desk is not welcoming or friendly, but once you overlook that, you will not be sorry to make Dr. Garg your doctor!

    La Loma Internal Medicine and Pediatrics

    La Loma Internal Medicine and Pediatrics

    2.9(12 reviews)
    3.2 mi

    Crazy Insane. My insurance Aetna states Kathleen Nichols is in Network and ACCEPTING new patients,…read moreso I called to book an appt. Today is 04/17/26, I was told that next Available Appt. is February 2027 - Almost an entire year away! Of course I absolutely do not believe this. So now I have an urgent medical issue and have to go to the Emergency Room because my crappy insurance In Network plan has crazy in network doctors that are not available. INSANE! Probably bit the bullet on this one, because any doctor that would advise her staff to treat New Patients like this is gotta be a horrible uncaring medical person.

    I switched to Dr. Kathleen Nichols at La Loma Pediatrics and Internal Medicine in 2023 after…read morelosing my previous primary care physician since my children were already established with her for pediatrics. Unfortunately, my experience has been extremely disappointing. Let me preface this by saying that I have a spinal cord injury so I have a disability that needs attention regularly. Dr. Nichols refused to complete my intermittent FMLA paperwork, which is essential for protecting my employment if I need to miss work due to my disability. This lack of support made an already stressful situation even harder. She also declined to continue managing my antidepressant medication, stating that my mental health concerns were "too complicated." I sat in her office sobbing and begging for support-- hoping for compassion, communication, and understanding from her, but instead felt dismissed and unsupported. She is INTERNAL MEDICINE, which means that she should specialize in treating patients like me. I would not recommend Dr. Nichols if you are looking for a doctor who takes the time to understand and advocate for patients with underlying medical or mental health needs.

    IMS Primary Care - IMS BUILDING

    IMS Primary Care

    2.6(32 reviews)
    2.6 mi

    While the front desk was good enough and the only reason for 2 stars, NP Erbes was a nightmare. She…read morehas terrible bedside manner, she's bossy and intrusive. I went in for one issue and she started to berate me about my hormones. I've seen my own hormone provider successfully for over 9 years and didn't come to this appointment for anything related to my hormones. I thought maybe she had a bad day, but my husband saw her on a different day and when he emerged from his appointment he said "I never want to see her again, that was horrible." Again, he went in for one issue and she decided to focus on his cholesterol at 161 which is not even high. But she began to scribble on her note pad to take fish oil, (he said, I took one this morning and her response was "you should have taken 2) flax seed and get a follow up appointment to have labs drawn again. My husband is 60 years old, 6'1, 195 pounds and 15% body fat, impeccable labs, great blood pressure and very low PSA lab because he takes HRT. I would caution anyone from choosing this provider if you don't like being talked down to, berated and intimidated. I have nothing positive to say except we will never be back in her office again.

    Kristina D, DNP is great She responds intelligently &…read morequickly to any issues. THe front desk is also very responsive & professional. THe fact that you can get blood tests in the same office is great. I was referred by a friend and it was agreat referral! IMS is EXCELLENT!!

    Burnes Mark MD - internalmed - Updated May 2026

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