My worst nightmare happened when I ran out of battery juice in a Hertz rental electric car at 3 AM…read morein the morning in the middle of nowhere. Lausen sent a Tow Truck Driver - Will- who went above and beyond to make sure that I was safe, that My Car was taken care of and ready to get me to my final destination, and that all was well. It was a harrowing situation and Lausen/Will went the extra mile. (Pun intended) Grateful. Thanks guys! - T

Was towed by a driver named Joe the other day off the Thruway. He was very unprofessional and took…read morewhat seemed like forever to get my car on the tow truck, seemed like he didn't know what he was doing either. Really wish companies would hire people who exactly know how to do a job properl.

I recently had an exceptional experience with American Towing, specifically with Leroy Dewey, and I…read morecouldn't resist sharing my positive experience. My car was deeply entrenched in ice, frozen mud and snow. A local towing company refused to come out since my driveway wasn't plowed. So I called American Towing who quoted the same price even though they were located 30 miles away. Leroy went beyond expectations, offering prompt and professional service to help me. He even arrived in one hour, an hour earlier than he had estimated. His courteous demeanor and willingness to go the extra mile made the entire process seamless and stress-free. Overall, I highly recommend American Towing for their reliability, affordability, and excellent customer service. Thank you, Leroy, for your outstanding assistance!

This towing company is the best. He came to my house picked up the car and towed it 2 hours to tje…read moregarage that was fixing the transmission. He is polite, good natured and Sal of the earth kind of person. Very honest & sincere. I would highly recommend him to everyone. Victoria Hart

Jets repaired my vehicle after a nasty collision. They gave me a fair estimate, were very punctual…read more(they even finished a day earlier than I was expecting), and they made dealing with the insurance company a breeze. My car looks better today than the day I bought it, both inside and out . They were genuine, honest, and did AMAZING work on my car. I highly recommend this place!

My RAV 4 needed front end and rear quarter repair. George was great help getting the insurance…read morecompany to put manufacturer parts on it instead of after market parts. When I got it back it looked like it just came off of the showroom floor. I would definitely recommend Jets!

I ended up getting 2 tows in the same day, one was long distance. Great service and friendly…read moreconversation.

From the owner: Fast, friendly, experienced towing service available 24/7 in the western MA, eastern NY and NW CT…read moreregion.

I have my Company fleet vehicles Serviced by these folks I found Toni and Cliff Craft to be…read moreexceptionally business savvy and trustworthy. Shop owner/manager Cliff Craft is old school and can be sarcastic and funny and in these days business climate, it is needed. There old business location was in in the heart of "Troy's drug central". These folks stayed the course and operated at this location for over 100 years. this past twenty being our fleet mechanic's. I met these people while visiting troy during street cleaning, yup, street cleaning, and you can guess. "I got towed." City of Troy" were I met Mr. Craft, Of Kennedy's Towing. hes colorful, and crusty. lol Great Mechanic, very knowledgeable, our mechanic. for our company vehicles. and a good friend. Kennedys, over 100 years, our friend 20 years thats old school! now cliff get my truck done! lol great people. Been a long time coming, good luck in your new location, Love the new shop's location quiet. GPivoda & Sons LLC

Kennedy auto repair is the worst auto shop I ever seen they tow people cars and leave them on the…read morestreets unsecured I seen them on the street days on end that shows you he don't care about your property that you leave in his care please people don't let this shop ever tow or repair you car

Excellent. Professional. Friendly. Honest. Great to do business with. Hope that I never need to use…read morea body repair business again, but if I do there is no question that I would use these folks again. George and his shop associates deserve way more than 5 stars!!!!!

From the owner: Free estimates for repair and work with all insurance companies. All of our collision repair is…read morealways backed by our lifetime warranty. Jets has invested a lot to insure that we can get a vehicle back to the condition it was in before a collision. Car-O-Tronics (which is manufactured by Car-O-Liner, a Swedish company) is a computer measuring system that puts the vehicle back into company specs, no matter what vehicle it is - car or truck, foreign or domestic. Jets has full glass coverage capability, including windshields. Jets provides a down-draft painting booth. We bake the new paint on for 35 minutes to cure it in our new technology paint booth, instead of the cross-draft procedures of old. This gives a better finish to the vehicle, and shows in the final product. Detailing is always our final step to ensure that every vehicle owner will walk out of the shop pleased with the repair and condition of their vehicle.