I have been very disappointed with my VW for a long time. The brand got soiled badly for me when…read moreStone Mountain Volkswagen wanted to charge a full hour's labor for a regular battery change. Volkswagen of Spartanburg almost single handedly restored my confidence in the company. I got a basic oil change and tire rotation at their service center. From the moment I walked in the door, all employees were incredibly professional. They advised that the oil change is going to take longer than usual and apologized for that. The oil change didn't take that long. You know the really amazing thing? This shop didn't stop to waste my time trying to upsell me on further repairs. They asked "Is the oil change and tire rotation all we're doing today?" and actually respected my answer of "yes, please." They simply did their job, got me out of there, and printed their recommended service items that weren't tackled on my receipt. Holy crap, I don't remember the last service center that identified issues but didn't try to upsell me on them. This Volkswagen dealership is amazing. Is it enough for me to buy my next Volkswagen from them? Honestly, probably not. I have no desire to drive another Volkswagen. That said, as long as I'm stuck with my VW, they will be my go-to for any repairs/maintenance that I need.

From the moment I walked into VW of Spartanburg, I was met with exceptional service.  From the…read moreinitial greeting to driving off the lot in my new VW Atlas, every interaction was positive. The entire staff was incredible--friendly, attentive, and truly knowledgeable. I especially want to highlight Tammy, who made my experience genuinely enjoyable. Tammy was absolutely lovely. She wasn't just personable; she was incredibly attentive to my needs and demonstrated deep knowledge of both the vehicle and the industry. I never felt like I was being sold to, instead, it felt like I was having an honest, informed conversation with someone who genuinely wanted to help me make the right choice. Although I came in knowing exactly what I wanted, Tammy still took the time to show me other options to ensure I was fully confident in my decision. She gave me the space and time I needed to ask questions, inspect the vehicle, and take a thorough test drive without any pressure. Thanks to Tammy and the entire team, my experience buying the VW Atlas was the most pleasant and stress-free car buying experience I've ever had. I highly recommend VW of Spartanburg and especially Tammy. Easy 5 stars!

Buyer Beware!!! Sold me a broken truck and have kept me out of work for weeks because they don't…read moreknow how to work on vehicles either in their parts department. Do not buy from this place.

Ken K. We recently purchased a vehicle from TLC Motors. Very…read morenice car but we were initially told the car's price was $18,000. We were okay with that. We were then told that they had installed Lo Jack on the vehicle and they do that on all their vehicles. So we thought we were getting more value. We were not told that it cost us $995. We would not have purchased that additionally. At the finance table we signed a lot of documents which were not explained well to us. I mentioned the price of $20,806.00 which was now on the top of the contract and he explained that it was taxes and fees. It was late and we need to get home so we carried on. After a couple of days we began to regret some of the extras like the waranties. So we called to make an appointment to take those off the finance deal. It was then we understood that we had paid an extra $995 for Lo Jack. Sounds like it should be easy to take care of, right? After removing the warranties and adjusting the financing. we asked about the Lo Jack and were told that it couldn't be removed and we were stuck with it. They wouldn't rebate the $995. I got in touch with Lo Jack and they said it was up to the dealer to remove the device and rebate the cost. To date, after leaving messages for the general manager to return a call to us, we have been ignored. We are happy with the car but the service leaves much to be desired.

Trying to buy a car . Then while trying to find the car I wanted for family they said never mind.read more

One of the best buy here pay here lots in Spartanburg SC. I never heard any complains about this…read moreplace and the customers always happy.

DO NOT SHOP HERE! If you're in desperate need of a reliable care and great customers this is not…read morethe places! The man who hooked me up with my car was extremely nice and worked with me but I purchased a minivan for $4000 down & The day after getting my car there was issues causing me to have to take it back and forth to the shop the first week of having it, I have had this car since February and still have not received my tag and it is now May, I called to see what the issue was and was told I would have to call their DMV in SC to figure out why! Now I pay my car payments on time every 2 weeks, it is not my job to get my own tag, I thought this was supposed to be a car lot! If I was supposed to be responsible for things most dealerships take care of then i wil just keep my money!They do not do any maintenance on their cars, all cars are sold as they come which is a problem and illegal because it is never disclosed to the customer. I have had a constant issue logging into my account and no one sems to know how to fix the issue which is extremely inconvenient especially when they hassle you on payments even if its just a day late. TERRIBLE SERVICE!

They are really good people... friendly polite helpful they really try to work with you as much as…read morethey can.. i highly recommend uncle Joe's on Blackstock if you are looking to buy a car.... its a good atmosphere they make you feel welcome off the jump.. Darin and Maria are awesome i have been late a time or two on my payments and they was really understanding they didn't make a big fuss out of it they worked with me ... i love my car i couldn't be more pleased i had looked at a couple other places but i can honestly say i made the best choice with uncle Joe's and will most definitely go through them again if i'm looking to buy another car thank you guys :):):)

I bought a lemon from them 2 years ago. I complained then about the fraud. He sold me a salvaged…read moretitle. It also broke down within a week. He also took several months to send me this salvaged title. He did this because if the 31 day statute. I cant get pt registered now , I'm trying to figure out how he get away with selling the salvage title without having it rebuilt to legally sell it to us.