My first long-distance rental property was truly in good hands because of Eddie. We've had a great…read moreexperience working with him, and we originally found him through Yelp recommendations - now I understand why he's so highly rated. Eddie has built his business on a strong reputation, and after working with him for the past few years, I've seen firsthand why. He is trustworthy, respectful, and genuinely cares about both the property and the tenants. His communication is excellent and he is always responsive, which is especially important for me as a long-distance investor. I'm grateful to have him as my property manager and have never regretted the decision. His company also handles construction and helps find good investment properties, which adds even more value. I highly recommend Eddie and his services. He's not only a great property manager but also a great person - and a dedicated father as well.

I live out of state and have been using Eddie for my property management. He is awesome,…read moretrustworthy, and gets things done. Placed a perfect tenant in my property, could not be happier and highly recommend him. Property is in Watervliet.

The WORST and I say WORST management. Nothing ever gets fixed unless you reach out over and over…read more There is always an excuse. The building is NEVER cared for horrible communication. It's so frustrating paying so much money for this.

Worst slumlord ever they refuse to repair things , they refuse to answer phone calls , there's no…read moreone to fix any problems

If you're looking for the best property manager for your home, look no further.  Alida at…read moreWanderlust is amazing! I've been renting out my newly built vacation home on Airbnb since October 2020. My first year was a very frustrating experience with a different property management company and I almost stopped the short term rentals. I switched to Wanderlustny in October 2021 and can only give the highest praise for every aspect of their work.  Alida provides a high level of service and ensures that both the owner and the guests have the best rental experience.  She communicates frequently with guests before, during and after their stay and goes the extra mile to make their stay a 5-star experience.  For example, when a recent guest at my house mentioned they were celebrating a birthday, she took it upon herself to get cupcakes and a birthday card to welcome them on arrival and got them a reservation at a restaurant they were not able to get themselves.  She always looks for current events and compiles a list with must-sees and best places to eat/drink for the area. For the home owner, Alida makes sure the house is in perfect condition before and after any short term rental. Whereas the typical property manager does a quick and superficial walk through, Alida takes her time to thoroughly inspect the house and grounds and communicates frequently about anything she notices. When rentals are slower, she promotes my property on social media and handles pricing adjustments to increase rentals during off seasons. Alida stacks her team with the best local contractors so issues can be fixed quickly if needed. She develops a great report with cleaning crews but also supervises their work and has them come back to fix items they might have missed.  With Alida of Wanderlustny I have zero concern about renting out my house. I just wish I had found her sooner and saved myself a lot of headaches!

You won't find a more professional and trustworthy property manager than Alida. She is smart,…read moreproactive, and truly cares about her clients' best interests. She helped me find all sorts of resources that I needed for my house in the Catskills, when I couldn't get anyone to even call me back. Most of all, I can trust her judgment, which provides invaluable peace of mind. The best.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

Craig, Chelsea, Linda, and the whole Property Butler team are amazing! They took over the…read moremanagement of our luxury property and we immediately felt in expert, caring, detail-oriented hands. Our rental income went up immediately, too! They are easy to communicate with and very receptive to both owner and guest needs. HIghly recommend!

I've been working with Craig @propertybutlerny for a few years as property management and he never…read morelet's me down. He can fix almost anything and if he can't, he can find the right person who can. He is extremely reliable, there when he says he will be, trustworthy, easy to work with and he always brings a level head to situations that seem impossibly stressful to me. If you want a man that gets the job done, you've found him at Property Butler NY

DBO is one of the better property management companies in the area. everyone on their team are…read morelovely people, especially the maintenance crew! There were several issues within the building during my time at the apartment but all issues were resolved in a timely manner and issues are to be expected in an old building. One thing worth noting is that it's impossible to get ahold of anybody from their team on the phone. Text Messages are sometimes responded to but the best way to contact DBO is through email which they typically answer pretty quickly. The only other negative is the building appearance on the inside and out. They did recently repaint all of the apartment doors but the overall cleanliness on each floor could use some love. Im sure the apartment already had years of landlord special paint jobs when they took over this building and at that point what can you really do haha but it would have been nice if the building was more maintained. All in all DBO is pretty dope! Thanks!

worst company ever. Thy will be getting bills from me as of tmm for leaks in the bathroom whn the…read moreprofessionals plumber comes the picture is of the ceiling that they fixed last week, but in reality, they only tile and didn't fix the leak

as long time renters with Empire property I have to say Keith has gone above and beyond responding…read moreto maintenance issues. We appreciate him going out of his way time and again to meet our needs in a timely fashion!

I lived at 568 Park Ave from November 13, 2015 to August 2016. I have to say the professionalism…read moreand overall decorum of the staff that was there at the time was UNPROFESSIONAL, RUDE, LAZY, and most of all GREEDY!!! Within the first month i discovered multiple issues, toxic black mold in the basement right under my bedroom (sent me to the hospital multiple times), off gassing sewage from a previously fixed sewage pipe bursting that they fixed but no one bothered to clean up the nastiness that was left. At which point I notified EPM and stated that until these issues were resolved I would be withholding rent and placed it in an escrow account until such time as they would meet with me. They didn't meet with me until December 4th to hear my concerns, I met with the office Manager and their head of maintenance guy, they showed up 45 mins late, they were rude, condescending, made me feel very humiliated and belittled, laughed at me when I expressed my concerns, and just treated me with such blatant disrespect that I couldn't even get my words out to express my frustration. However we did came to an agreement and I submitted my rent for that month, Well that's where things get really messed up, the bank stopped the transaction due to a fraud alert, EPM didn't notify me of the failed Transaction until December 10th at which point I went and got them a money order for my rent. You would think that would clear things up. Not so much, I later get a phone call stating that I still owed a balance of roughly another's month rent. I was dumbfounded. The next day I get served with court papers, they moved to have me evicted. Their reasoning: my actions of withholding rent until the issues were addressed "scared" them (their words) Needless to say I went to court and I'll advise this to anyone that goes to court if you have evidence and can back up your case - DO NOT TALK TO THEIR ATTORNEY BEFORE TALKING TO THE JUDGE. I repeat DO NOT SPEAK TO THEIR ATTORNEY. He is just as sleazy and corrupt as EPM staff. He doesn't care if you have documentation and photos, somehow he manipulates what you say and twist it to fit his narrative. i ultimately ended up paying nearly $600 just after Christmas, then had to turn around a week later and pay January rent. So $1900 in their pockets just because they didn't want to maintain the dwelling properly. But January - July, I made sure to not cross paths with them, i went out of town for 3 weeks in August, thankfully had a friend stay at the house while i was gone, cause... I get word that not only had they tried to break into my apartment while i was out of town but they had served me a notice to vacate, without even bothering to contact me to see what was going on. I had a death in my family and they didn't even care. Empire Property Management does not take care of the properties they manage nor do they care about the tenants that rent them. Any reviews on here that give them 5 stars are written by their clients that own the properties, not by the tenants that actually live in them. Upon my move out I made damn sure to leave the place 1000 times better than it looked when i moved in. (It had not been cleaned when i moved in) paint was peeling from the walls, bathroom floor was rotted, amongst other things, but I went through and fixed all of those issues including fixing the bathroom floor with the help of my friend Steve. I purchased a brand new lock set for the front and back door and gave them the keys, yet they still changed them back to some beat up brass ones that looked like they had been busted with a hammer and they charged me $250 for that, $2000 for two small spots if mismatched paint, and i even left them the gallon of paint that was for that room. They even moved a new tenant in and he was using the utilities that were still in my name for 3 days before i was able to get them disconnected. Regardless in the end I got out without much of a fight, and they made over $6000 from me while i lived there and had I known what i know now I would have looked elsewhere for a place to live. Im honestly surprised that no one has reported them or even collectively sued them in a class action lawsuit. HERES A NOTICE TO YOU EPM, being sleazy and hiding behind the title of just property management to get around the law is gonna catch up to you one day. Most of your clients are people that are your relatives or friends. Might not be illegal but it's shady and unethical. Get some morals and integrity.

If you are looking to rent an apartment to rent or even to buy a home go on down to His unlimited…read moreInc on 126 market street In Amsterdam New York that is the office building, office hours are 9 am to 4 pm. His Unlimited Inc has a team ready to get things done if you disregard all those bad reviews and just give the old college a try you will see for yourself that the people inside His Unlimited Inc really care about their tenant's and want nothing more than for their tenants to be comfortable and happy. Keep in mind the people there at His unlimited Inc would love to find homes for everyone but they have a company policy in which all Crew members have to abide by. My personal opinion is that His unlimited Inc is moving forward in the right direction they are genuine Christian's and they are trying to do right by this company the people at His unlimited Walk by faith not by sight 2 Corinthians 5:7 I have rented for quite a few years now, The landlords are wonderful they are very nice and respectful I recommend His unlimited Inc.

If I could give them zero stars, I would. The worst experience ever renting from Rosetti's new…read moreproperty in Guilderland. Had nothing but problems from day 1. The apartment is very very dark and the humidity was very high. They did provide a dehumidifier but expected us to run it and pay the electric. Our heating/energy bill was never as high as it was living here. The apartments must have built on swamp lands. The engineer/designer should issue a full refund for these poorly designed apartments. I would never rent from Rosetti again. We lived there for 1 year and they didn't tell us before we moved in that the property would not be finished for another year +. Then, when they issued our renewal, they wanted to increase the rent! LOL

We moved in last year and we've been paying $2550 per month, and I'll tell you it is a disgusting…read moreplace and a terrible experience. They have 10 year old rugs which when you compare different areas/rooms the carpets are two different colors (from how long they've been left uncleaned) and are making us sick. The house and the rooms inside it including the kitchen and bathroom are 20 years old in itself and on the verge of falling apart. They told us there would not be pest issues especially in the basement but we have mice, bugs, and all sorts of pests especially in the basement. Yet, when you ask maintenance to fix anything including the pest issue they always go to charge you right of the bat. We stayed one year and paid $30,000 dollars total. Now they are asking for $2750 per month. I want to give them zero stars but this review site only allows me to only give one at the very least. It's the worst place to live and I'd only recommend it to anyone who wants to be miserable as long as they stay here.