My first long-distance rental property was truly in good hands because of Eddie. We've had a great…read moreexperience working with him, and we originally found him through Yelp recommendations - now I understand why he's so highly rated. Eddie has built his business on a strong reputation, and after working with him for the past few years, I've seen firsthand why. He is trustworthy, respectful, and genuinely cares about both the property and the tenants. His communication is excellent and he is always responsive, which is especially important for me as a long-distance investor. I'm grateful to have him as my property manager and have never regretted the decision. His company also handles construction and helps find good investment properties, which adds even more value. I highly recommend Eddie and his services. He's not only a great property manager but also a great person - and a dedicated father as well.

I live out of state and have been using Eddie for my property management. He is awesome,…read moretrustworthy, and gets things done. Placed a perfect tenant in my property, could not be happier and highly recommend him. Property is in Watervliet.

They're slum lords , our heat was out from November to January when it was finally done it didn't…read morework properly, the AC was out from July to September of 25 , now it's May of 26 and our AC doesn't work again, they charge rent before it's due , 62 dollar late fees after 5 days , the building is disgusting mess hallway and common areas are filthy, we can no longer access the filthy gym , for a while you couldn't get in some of the entire doors, the elevator doesn't work sometimes and my wife is a amputee in a wheelchair and when I complained about the elevator being out of service I was told that there's nothing they could do. They don't hire professional people to repair their buildings, they use cheap labor .Don't rent or lease from these people you'll regret it,it to bad the apartments at 11 Fremont Street cod be beautiful but Maddalone is letting them turn into slums !!!!!!

If I could give a negative star I would. Im a current renter in Amsterdam, and am beginning to hold…read morethem accountable to EVERY SINGLE TENANT RIGHT created by the NYS Attorney Generals Office. We have lived here five and a half years, but are unable to leave right now due to finances. I've called the health department before, in addition to the code enforcement department JUST to get something fixed after contacting maintenance multiple times. When something arose again, it only took me threatening to call the health dept to get them here bc they knew I would do it. Right now I'm handling our right to know the banking info for our security deposits. I'm getting the run around on something they should have the info about as soon as I ask. For anyone who isn't aware, ANYONE who rents is supposed to have their security deposit placed in an interest bearing savings account separate from the landlord/property managers money. You are to be given the name and address of this bank, which HAS to be in NYS. You are also to be given the account number so you can keep track of the activity of the account. You are to be given this information within 14 days of paying your security deposit, which can ONLY be the equivalent of first months rent, not first and last months rent. So yeah, Maddalone has broken a MULTITUDE of NYS tenants rights, and I am on the road to making it right for myself and all the tenants in my complex.

If you're looking for the best property manager for your home, look no further.  Alida at…read moreWanderlust is amazing! I've been renting out my newly built vacation home on Airbnb since October 2020. My first year was a very frustrating experience with a different property management company and I almost stopped the short term rentals. I switched to Wanderlustny in October 2021 and can only give the highest praise for every aspect of their work.  Alida provides a high level of service and ensures that both the owner and the guests have the best rental experience.  She communicates frequently with guests before, during and after their stay and goes the extra mile to make their stay a 5-star experience.  For example, when a recent guest at my house mentioned they were celebrating a birthday, she took it upon herself to get cupcakes and a birthday card to welcome them on arrival and got them a reservation at a restaurant they were not able to get themselves.  She always looks for current events and compiles a list with must-sees and best places to eat/drink for the area. For the home owner, Alida makes sure the house is in perfect condition before and after any short term rental. Whereas the typical property manager does a quick and superficial walk through, Alida takes her time to thoroughly inspect the house and grounds and communicates frequently about anything she notices. When rentals are slower, she promotes my property on social media and handles pricing adjustments to increase rentals during off seasons. Alida stacks her team with the best local contractors so issues can be fixed quickly if needed. She develops a great report with cleaning crews but also supervises their work and has them come back to fix items they might have missed.  With Alida of Wanderlustny I have zero concern about renting out my house. I just wish I had found her sooner and saved myself a lot of headaches!

You won't find a more professional and trustworthy property manager than Alida. She is smart,…read moreproactive, and truly cares about her clients' best interests. She helped me find all sorts of resources that I needed for my house in the Catskills, when I couldn't get anyone to even call me back. Most of all, I can trust her judgment, which provides invaluable peace of mind. The best.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

Craig, Chelsea, Linda, and the whole Property Butler team are amazing! They took over the…read moremanagement of our luxury property and we immediately felt in expert, caring, detail-oriented hands. Our rental income went up immediately, too! They are easy to communicate with and very receptive to both owner and guest needs. HIghly recommend!

I've been working with Craig @propertybutlerny for a few years as property management and he never…read morelet's me down. He can fix almost anything and if he can't, he can find the right person who can. He is extremely reliable, there when he says he will be, trustworthy, easy to work with and he always brings a level head to situations that seem impossibly stressful to me. If you want a man that gets the job done, you've found him at Property Butler NY

I've had a great experience living in this apartment over the past two years. The space itself has…read morebeen comfortable, well-maintained, and a place I could truly call home. Any minor issues that came up were addressed in a timely manner, which made a big difference in my overall satisfaction.

DBO took over management of the building I lived in about 9 months after I moved in. They have…read moreonline rent payment and maintenance requests. Nancy and New Scotland Management, a middleman with DBO (?) filled out rental assistance paperwork and gave me grace periods for rent payments. My rent was not increased, possibly because I was going through cancer treatment and financial issues. Also, my studio was super tiny. I will never forget what Jennifer, Nancy and Dan did for me. Management promptly addressed smoking in the building. They also fixed a broken spring on the front door. It took a LOT of prodding over many months to get them to fix a heating problem (too hot, not too cold), but they did eventually fix it. Once DBO took over, common areas all but stopped getting cleaned. Prior to DBO coming in, the entryway, little lobby area and stairwell were vacuumed, mopped and dusted very regularly. I had to beg DBO repeatedly for the filthy common areas to be cleaned. Grime and bits of garbage remained in the vestibule after the "cleaning". The garbage disposal area went way downhill in cleanliness too. I hope DBO rises to the challenge of maintaining the integrity and character of the beautiful 1800s building I lived in. I enjoyed 7 foot high windows, 12 foot ceilings, brownstone type stairs and a chandelier. Many OOT landlords come to Albany and reap stunning profits from Albany residents but give nothing back to Albany tenants or the community. Please be respectful and fair and help protect the dignity and historical beauty of our homes, our dollars and our lives! We are counting on you! Thank you.

Disclosure: this review is from 2013…read more.. For starters - I chose not to rent with this property management company. I am leaving a review based on my experience with them while looking for a rental when I relocated from out of state. Property management companies are not a thing where I'm from. You pick an apartment and they are often pretty nice with amenities that may include gyms, w/d in unit, central air/heat, a pool, perhaps even a basketball or tennis court. Units are also reasonably priced and well-maintained. Of course, you can always rent from a landlord, but it was a bit rare to deal with an actual "management" company. So. This experience was new. Before physically locating to Albany, I looked at a variety of places online including rentals from EPM (yes you, not ERE). I thought - 'meh, they look ok'. Let me tell you all something. Albany is pretty good about a lot of things, but one of the biggest problems is that they DO NOT keep landlords and these purported "management" companies in check. Never have I seen anything like the rentals that I saw (including those from EPM) at the price points they were at. It's truly absurd. Anyway, I saw photos of the properties I was interested in before moving to Albany. I was a little skeptical, but I stopped by their office anyway. 1st sign of trouble - they kept their office locked during regular business hours and required appointments. I was spending the summer in a nearby state and decided to go house hunting in Albany for a week. I explained that to them and I was let in. The woman I interacted with seemed fairly uneasy - my initial thought was 'why - what is, so bad about your tenants that you need to keep your doors locked'. I got over it. 2nd issue - the "apartments" were basically holes in the wall of multifamily buildings that shouldn't be anything more than duplexes. The paint was caked on all the walls and trim. It just looked bad all the way around. So when I noticed (3rd problem) the x 2 month rent security deposit - I was like "wtf?" It dawned on me that they likely going to nickel and dime people for everything they can get and that they probably target folks that do not have the means to take them to court. So. That was a no go for me. I left this review because I just read a few of the responses left by EPM to some of these reviews (even those that aren't recommended). Your decision to respond with personal information about former tenants is malicious and unprofessional. It's a similar to the feeling that I had from interacting with you for a few days. I am now certain that I will not do business with you (as an owner or tenant) and will make sure to deter anyone that asks me about your company. It's beyond clear that you're in it for a paycheck.

I caught them trying to blame my bank for over charging me and my bank disproved it and now they…read morewont answer their phone cause they got caught trying to steal money. dont take their rating lightly they are the WORST most unprofessional company and people are sick of it and been moving out like crazy. I'm counting my days down myself.

If you are looking to rent an apartment to rent or even to buy a home go on down to His unlimited…read moreInc on 126 market street In Amsterdam New York that is the office building, office hours are 9 am to 4 pm. His Unlimited Inc has a team ready to get things done if you disregard all those bad reviews and just give the old college a try you will see for yourself that the people inside His Unlimited Inc really care about their tenant's and want nothing more than for their tenants to be comfortable and happy. Keep in mind the people there at His unlimited Inc would love to find homes for everyone but they have a company policy in which all Crew members have to abide by. My personal opinion is that His unlimited Inc is moving forward in the right direction they are genuine Christian's and they are trying to do right by this company the people at His unlimited Walk by faith not by sight 2 Corinthians 5:7 I have rented for quite a few years now, The landlords are wonderful they are very nice and respectful I recommend His unlimited Inc.

If I could give them zero stars, I would. The worst experience ever renting from Rosetti's new…read moreproperty in Guilderland. Had nothing but problems from day 1. The apartment is very very dark and the humidity was very high. They did provide a dehumidifier but expected us to run it and pay the electric. Our heating/energy bill was never as high as it was living here. The apartments must have built on swamp lands. The engineer/designer should issue a full refund for these poorly designed apartments. I would never rent from Rosetti again. We lived there for 1 year and they didn't tell us before we moved in that the property would not be finished for another year +. Then, when they issued our renewal, they wanted to increase the rent! LOL

We moved in last year and we've been paying $2550 per month, and I'll tell you it is a disgusting…read moreplace and a terrible experience. They have 10 year old rugs which when you compare different areas/rooms the carpets are two different colors (from how long they've been left uncleaned) and are making us sick. The house and the rooms inside it including the kitchen and bathroom are 20 years old in itself and on the verge of falling apart. They told us there would not be pest issues especially in the basement but we have mice, bugs, and all sorts of pests especially in the basement. Yet, when you ask maintenance to fix anything including the pest issue they always go to charge you right of the bat. We stayed one year and paid $30,000 dollars total. Now they are asking for $2750 per month. I want to give them zero stars but this review site only allows me to only give one at the very least. It's the worst place to live and I'd only recommend it to anyone who wants to be miserable as long as they stay here.