We were looking online and found a used Nissan Pathfinder we wanted to look at we arranged to go look at it we were told it passed inspection and was a great vehicle soon as we went to test drive it there was major issues with the way it shifted so went straight back salesman verified something was very wrong so looked at other vehicles they had a 2019 Equinox took for a test drive and it appeared to be fine we ended up purchasing this vehicle they said it passed inspection. First night we had it the next morning there was oil in the driveway also took on a drive to Saginaw which was our furthest drive with it and noticed after a longer drive that the engine would slightly rev before shifting which did not happen during our shorter test drive we contacted the sales person and they are not willing to do anything even though just purchased 2 days prior I took to a garage to get it checked they raised vehicle up and had me take pictures underneath of all the wetness they told me where the oil and transmission fluid is leaking from and gave me a written receipt of the issues and stated that there is no way that they could not have known because this is something that has been leaking for a while not just something that started the day we bought it and the shifting issue could be because of the leak as it is losing trans fluid We have tried to see if they are willing to help make this right but the salesman told my girlfriend its sold as is. This does not look good on them they say they are a good honest company but it does not appear that they care at all about their customers just making a sale, As well as posting on here to let people know we are also going to make sure to post on all social media pages that we are on and also let friends and family know by word of mouth to make it known so people don't make the mistake of going here as we do not want people to have to go through the same situation as well as contacting the better business bureau and giving them the photos from under the vehicle and the written paperwork from the other shop that checked it out it is a shame because we like the vehicle but want it to be a good family car for us but they just dont care to help. read more

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Had an amazing experience with Jennifer when purchasing my corvette. She was professional and knowledgeable. If you want a stress free experience go see Jennifer! Thank you so much! read more

Burt Watson Chevrolet - Car Dealers Near Me - Freeland, Michigan

Update: changed my rating because I am actually quite pleased with the timeliness of my car repair. They fixed it just in time for my drive back to college this afternoon! Communication could still improve, and the repair was pretty costly as I could not find my warranty so they couldn't cover it, but I'm quite pleased other than that! Shoutout to the people in the service center at Burt Watson for working hard and making sure I had my car back in a timely manner! read more

All of the staff is very friendly and Jennifer Chrysler will bust her bum to get you into a good deal on a vehicle.

Admittedly, we expected better quality initially. There was a spare that wasn't even checked or looked at, there was not side wall, and the kit was also missing. They are working to rectify all issues as soon as it was noted and that is of importance. read more

bought a used truck and keith said it was "fully inspected" and not even 300 miles later the torque converter needes to be replaced. Keith then tells me that the dealership wouldnt service the truck there because it would cost $9,000 to fix with their technicians and sent me to a little shop in Saginaw to be fixed. 2 and a half weeks later without transportation I got the truck back. after 2,500 miles it started slipping and not going into reverse or drive unless I floor it passed 5,000 rpms. now they say they might or might not fix it. Keith literally told me and my family it was fully inspected and told us to come pick it up. worst thing Ive done in my life.. read more

Let me start by saying I don't usually leave reviews. This is more of a warning to pay attention to how this place does business. I went in and test drove a truck, I liked said truck and asked for the bottom line price breakdown with taxes and fees included. I was pressured for time as I work 2nd Shift and asked if he could email or text a Pic of the breakdown bottom line price with Taxes and Fees. What I got was a Pic of a circled number with a finance likely payment number above it. When I asked again for a break down I received a phone call. The way they had come to this number is where it gets a bit shady to me. I never discussed if I was trading in or putting any money down. How they came to this was with me putting 13000 down which was never discussed. At this point I was sent an actual breakdown so to speak. It now had the price at 63k with no money down. So I politely responded with we are probably to far away with the price to make this deal happen and I thanked him for his time. Not even 5 minutes later I was sent a new price at around 58k, they had managed to find another rebate and took off the service contract. I'm thinking service contract we never discussed a service contract. Let me be clear we didn't discuss money down or trade and we definitely didn't discuss a service contract. I don't understand how it's so difficult to give a bottom line out the door with taxes and fees price. To which from there we could start talking about trade in or money down amd maybe explain this service contract. I'd be very leary of how this place does business. I highly doubt you are actually going to get a good deal here. read more

Burt Watson is hands down one of the best dealerships in Michigan. They are fairly priced with a great selection of new and used vehicles. The overall feeling when visiting the dealership is you are part of the family, not just another number that has just walked through their doors and that feeling continues after your paperwork is final. If you are looking for a very well informed salesman that is not pushy, arrogant , or egotistical, look no further than Joe Howansky! Joe is very down to earth with a contagious personality that just lights up a room. Joe is very patient and willing to do whatever is needed to make you happy. End game for Joe is to get you into something you'll be happy with for many years to come. Even after finalizing my recent purchase, Joe bent over backwards to ensure I was fully prepared and capable with the operation my truck. Thanks again Joe Howansky and Burt Watson. read more

Burt Watson Chevrolet - New truck purchase!! - Car Dealers Near Me - Freeland, Michigan

Went there to test drive a vehicle. I didn't like the vehicle but the sales guy, Gabriel, was very cool. He was friendly but not obnoxious. I went in a different direction but if I had purchased a car from that dealer, I definitely would have used him. read more

Brought my vehicle in for new tires and the service department representative was very knowledgeable and gave me great recommendations, explaining everything in detail. They were very good at communicating with me through everything and it was a very pleasant experience. read more

Andrew was phenomenal! He made the process of buying my first car a breeze. I definitely recommend using him for your car buying needs! Josh in the finance department was also wonderful! The service department is great as well! read more

I have purchased many vehicles in the past 6 decades of my life but the most recent experience I had with Dominique at Burt Watson in Reese has definitely been the best one ever. Dominique wasn't pushy or aggressive what so ever and really took the time to actually listen to what I really wanted. He was upfront and honest and went above and beyond to ensure everything went smoothly before, during and after the purchase. It was well worth the hour and 20 minute drive down there to have his help in purchasing my childhood dream vehicle. I highly recommend Dominique to anyone in the market for a vehicle. read more

The team at Burt Watson was stellar from start to finish! Kyle Brennan was very accommodating and professional!

Had a great experience with Damian Gallery and the staff very friendly and received a full tank of gas on a new Colorado.

James Severance has helped me with my last two brand new Chevy Malibu's! My entire family goes to James. Dad, Mom, brothers-etc. He is extremely dependable, kind, and makes sure we get the best deal and best option possible. I live in Illinois and I still go to Burt Watson so I can work with James. Ask for him if you're shopping around! He can make anything happen!! read more

Sales department is great!! Service department HORRIBLE HORRIBLE service, no customer service at all, wry slow, talks down to you.

Burt Watson has done great for my Family! There service is always helpful and give you the best knowledge on what may be going on with your vehicle. They don't give you pressure to buy something but will always recommend why may be due soon for you! The sales staff is very friendly and very welcoming when you come through the doors. They are always willing to make sure they get you help right away or get someone you maybe asking for. I love how they take time to know what needs you may have and be concern with your needs and not there own. I would highly recommend going here for your car! read more

I drove over 50 miles, spent $42,000 on a vehicle, they wouldn't give me a full tank of gas. It's been almost a month and I'm also still waiting on them to give me the $5,500 they owe me in trade in difference. They keep telling me it's in the mail! Doesn't seem like they have any clue what's going on. Looks like I'm gonna have to contact the Better Business Bureau. read more

Made buying a new car a great experience. Our salesman was Chip, he was extremely knowledgeable and not in the least bit pushy. I would recommend Burt Watson to anyone purchasing, leasing, or having repairs, everyone was so friendly and efficient. Thanks again to Chip, Renee and Jason for the best car buying experience ever!!! read more

I recently just came in to have my car serviced and detailed; only for an oil change and a tire rotation nothing too major. I learned of this dealership from a family friend who has been servicing with you all for five years now and for this to be my first visit it was absolutely amazing. From the outstanding customer service i received setting up my appointment until I received my keys back from when my vehicle was done being serviced. Absolutely amazing! Life long customer now! read more

Their service department is outstanding. I always make appointments for my oil changes. They are quick and a thorough inspection of your car is also done. They have a nice waiting room too. We also like buying our cars from this dealership. read more

First time leasing a truck. Great experience! Ken was so nice to work with. We will be back!

Yes, great service experience once again.. I have bought 9 car's and trucks at Burt Watson Chevrolet. This is as good as it gets. The dealership is open and honest. Pricing is realistic and exactly what I thought when I did my research on the web. Excellent customer service again. read more

We previously bought a car through them and got ripped off. When we first looked at the car we were told that it came with a second set of rims for summer. Then after two days of trying to negotiate they said that the salesman we were talking to miss informed us, that the second set were not coming with it (that was not part of the deal). So we said we wanted more knocked off then cause that is not what we were told. But we could pay an additional $600 if we wanted to keep them. Then the front end was knocking and we were told that they would fix the front end so it didn't do that anymore. The day we went to pick it up it was still doing it so they had to keep it to fix it but we lost our 6 month warranty. And when we finally went to go pick it up, they let someone take it for a test drive knowing that we were buying it, and it got rear ended so we had to wait another two weeks for them to fix it. Then I told them I wanted more knocked off because it was now a damaged vehicle. The used sales manager tried to make me feel bad and say that he was already taking a hit on it. (He seems to forget that I was doing him a favor by buying a damaged vehicle and I am now taking the hit) I wouldn't recommend this dealership to anyone! read more