I found myself in the middle of BFE late at night and my vehicle had busted the radiator hose. I…read morehad all the tools I needed EXCEPT for a spare radiator hose. So I was unable to even help myself. I called Holcombs only to be told that they OR Ernies, OR Tillery's do NOT accept credit cards after hours... (((SERIOUSLY???))) So, if you ever have an emergency that requires a tow truck and it's after hours and you do NOT have cash, they will NOT help you!!! So, I called Burkes & Mahoney. They DID accept credit cards and responded immediately to my request for help!!! From the dispatcher to the tow truck driver, their customer service was TOP NOTCH!!! Going forward, I will not use ANY other towing company. The way I see it, if you can't help me when I REALLY needed you, then I don't need you at all. KUDOS to Burkes & Mahoney/Driven!!!

Used Driven Towing and Recovery, for the first time, today, to take my car from Hot Springs, AR to…read moreLittle Rock, AR. The driver was "Bono". What a nice guy! He was so polite and even came a little early. That was nice! Their pricing was very reasonable as well. Also...when I called for a quote, I spoke to Karen the first time and then I talked to Brooke, later, to book the tow. Both ladies were very nice and very helpful! It's really great to talk to and deal with such nice folks. If I ever need another tow...I will call these folks, first! Thank you, DT&R ! Fran M.

Competent. Good location. Easy in and out. Nice facility. Fair pricing. Friendly staffread more

These people don't sound trustworthy!…read more They said it was too tight to load the vehicle. It was a WIDE OPEN AREA. They just had to go down a PAVED driveway to get back there. Little Mexican man refused and just drove away. When I called them, the rude woman said "Call Someone Else". I was flabbergasted. This company is probably some type of SCAM (gov contracts) where they take everything to their yard. They don't really want point A to point B tow jobs. Now I'm concerned that they have my address!