Fast and great service . Price was what they had communicated at scheduling…read more Would recommend

Price gouging, incorrect diagnosis, bad communication between the office and the techs.read more

Very prompt and responsive. He brought our mower back within 4 days, all fixed and looking and…read morerunning better than when we bought it!

We had our 2 lawn mowers serviced. Fair price, professional and quality work, quick turn around…read more Wonderful company to work with. Highly recommend.

3 weeks my riding and push mower in their shop. They don't answer their phone most of the time. No…read moreanswering machine. Horrible customer service! They finally brought them back. Riding mower never serviced. Charged me (a senior) $65 to pickup and deliver without servicing my rider. The push mower just needed a new carburetor and they added on stuff I didn't ask for. Charged me $225. Bad value.

Great group of technicians, I dropped my craftsman push mower off on a Monday, and they called on…read moreFriday that it was ready to pick up. The mower had been sitting for over a year and they got it running like brand new, they even cleaned and polished it up for me. Overall it was very cheap compared to buying a new push mower. $80 and a very satisfied customer.

We have purchased mowers here since it was Leon & Steve's. Today was our first experience with the…read morenew owners. Jay was rude and charged for 2 hours, they only worked on it for 1. We will never be back.​

Always receive excellent customer service and good prices on servic parts and equipmentread more

THE EROSION OF CUSTOMER SERVICE AND CUSTOMER SATISFACTION. I receive an offer in the form of a post…read morecard from Reynolds Farm Equipment. Let us get your mower ready for spring. How did they know? I'm guessing the post card was for the previous owner of my home, who sold me the mower with the home. Sure why not? They even volunteered to pick up my mower. This would be the first time in 4 years that I would have the mower professionally serviced. Fortunately, I was at home at the time of pick up. I had already purchased several items to service the mower myself. I gave the pick up driver a quarter of oil, air filter, oil filter, deck belt, blades, alternator, etc...(see attached pictures). I was credited $35 for my supplies. Oh, I forgot to say I was called 2 weeks after the mower pick up and told it would cost $1237.42 to service my mower. Wow! I couldn't remember if I gave them a mower or a car. But I said to myself, the mower is gonna look like new. I get the return delivery, after being warned that they couldn't use my blades. I was told my blades were the wrong ones, so they just sharpened the existing ones. They don't look sharpened and they look the same style as the new ones. My blades were returned to me. (Thank you) My deck belt was not changed, nor returned. The pick up driver said I only gave him a bag supplies. (Not true. Were the blades in a bag?) My mower was still filthy and had grass clippings on it. They say they repaired my existing oil leak, but they didn't clean the old oil and dirt off the mower. (I did tell you that I paid them $1237.42, right?) I called to ask about the deck belt and why the mower was still dirty. The reynolds farm equipment rep defended his driver and said they didn't receive my deck belt. I told him I would double check my garage just to confirm what I already knew. And he ask me to send pictures, which I did. I asked should my mower have been a little cleaner for what I paid? He told me he would give my photos and pictures to the service manager and have him contact me. It's been 2 weeks now and I haven't received an answer or a call. They said they did a fuel additive, but they left no fuel in the mower. They said i needed a new battery (not sure how true that is). They sold me 1 new tire, but didn't bother to put any of the tire stem caps back on. They did change the oil and spark plug. Please check out the photos. I will never use or recommend this company to anyone. I'm not saying they didn't do anything, but I'll let you be the judge if what they did was worth $1237.42 (And don't forget, they credited me $35 for my "basic" supplies.

Reynold's has been keeping our 35 year old John Deere mower going for years now. They offer a…read morewinter tune up deal and will pick up and service your tractor for a low cost. We take advantage of this deal every year. The folks on the service department are friendly and helpful. They are located near the Boone County Fairgrounds in Lebanon. They carry a mouth-watering assortment of new Deere tractors of all sizes, gators and other lawn care equipment.

This is a repair shop that is open on Saturday, where most are closed. My work schedule is busy and…read moreweekend hours are helpful. I had an issue with my Briggs n Stratton mower, and took it in about a month ago. Initially, there was a 10 day wait because of the season, which was fine with me. An initial $40 deposit, which is deducted from final bill was definitely worth it. Once my mower was looked at, phone call made to let me know the issue and cost, they had it fixed in a short time. Excellent work, great group of guys who work with their customers and costs are liveable. Two thumbs up!

Great service and extremely knowledgeable and willing to help. Thx Mitch and the crewread more

This place is a horror show. I have asked for the title to…read moremy John Deere for months with multiple calls. Even John Deere Corporate laughs at them. I still have NO TITLE TO MY VEHICLE. This is beyond ridiculous. I paid for it and want the title! How many times do I have to get lied to before I file suit?? Incompetence is standard here. Stay away!!!

My very old John deer was struggling. Brought it in. Within a few days got multiple follow ups…read morefrom a friendly tech with bad news. The 20 year old mower has died. Went to the store on a Saturday and was immediately greeted and a knowledgeable guy, Bryan walked me thru all the cool features of a new mower and bought it on the spot. They do all the warranty paperwork and within minutes I was out the door with a new one. Bryan even took the time to make it especially special for my little boy. Fantastic service. Well done.

service was great. my machine was repaired quickly and at a reasonable price. the work was…read morethorough and i will return for future service.

Dave was honest fair and resourceful. Would recommend him to anyone. He gave me an assessment of my…read moremowers problem and offered a fair alternative. Shop and work are was immaculate