I appreciate Frye Electric, but I hate when I have to use their services as it usually means shit has hit the fan and yet another repair needs done. Highlights: + Ability to get service in my area in a reasonable amount of time. + The service is reliable, done quickly, and within code and regulations + Completed only the work that was requested and no up-selling was done. + Prices are reasonable and fair for the quality and quantity of work that I have needed to be performed. If you're in need of an electrical repair or work, small or large, Frye is great to have on speed dial. read more

We had an issue with a dead circuit that affected our screened in porch and basement that we could not solve. I had requested service from another company who promised me for 2 weeks they would come out and then never came. I called Frye on Tuesday and they told me they would be here today and would call before they came. Brayden called and arrived as expected and went right to work. My issue was a bit of a mess but he figured it out, fixed it and gave me a quote to come back and solve something else that attributed to my original issue. Knowledgeable, polite, friendly and proficient. I am going to hire them again to fix the issue they identified and I will 100% call them for anything else I might need in the future. read more

The following is a letter I sent to Mr. Frye who apparently does not have an e-mail address (unbelievably), so I forwarded it to one of his employees: I regret I am disappointed in how the job that was done, handled, the communication and no real attempt to rectify the situation. I know I have said some of this already, but I am going to say it again: 1. I asked a friend of mine for a referral. He said he had been using Frye Electric, but lately has become disappointed and has moved on. My mother suggested Frye Electric and even though I heard what my friend said, I decided to give your company a call. There are always at least two sides to a story, so I took a chance. 2. I asked Greg multiple times about any mess. I trusted what Greg was telling me therefore I did not read the contract in full. I suppose that is what I get for trusting the representative of your company of 50 years (which you mentioned several times). Not only did I have a bill from Frye Electric, I now have an unexpected non-budgeted bill to fix what was done. 3. Your crew treated the job as if it was a new build, not an occupied residence 4. The crew could have made an extra effort to dress wires instead of leaving some out. See the attached photo. 5. I invited your crew to borrow my tools if needed. I expect them to put them back where they got them and not just leave them lying around. Once again, I trusted representatives of your company. 6. We had to wait days, literally days for the job to be completed because apparently another job was more important than getting this one done. Not because of anything other than the crew did not have everything they needed to get it done. 7. As a low-voltage cabling person, I find it amazing your crew could not take a little time to put the circuit breakers in a logical/sensible order. That is like if I were to run cable and number ports 1, 13, 28, 3, 16, 2. No way I would ever get away with that. Recently, I did a job at Avis Rental Car and an electrician was there. I asked him about this and he told me there is no way he would be able to just put circuit breakers in a random order. 8. I truly think you came over here really to get payment and not really try to smooth things over. Giving me your phone number, a business card, pen and lights did not smooth anything over. You never really apologized. Because of this experience, I went with another company to get our generator installed. read more

I highly recommend Frye Electric. Chris and his team came out twice to discuss my project. They completed it when they said and on my schedule. The price was fair and Chris is a great guy who took the time to go above and beyond. I will definitely use them again sometime read more

Don't even bother calling other electricians for quotes anymore. Frye is always the lowest and the provide excellent service. Used them for the 4th time last week. Highly satisfied. read more

One of our original dusk to dawn coach lights had to be replaced and we thought it would be prudent to replace the other plus our front porch light since they came with the house and have acquired some age. went with some we liked but, more importantly, we're opened at the bottom for easy access to change a bulb (plus dead insects can fall out the bottom. Many thanks to the two great, patient, knowledgeable and courteous electricians from Frye Electric! read more

best place used them for years the best prices and afforadable they keep thier appoints and right on time . very knowable and friendly

Fantastic service! Lost power to one Bedroom. Quickly solved the problem. Great price and service! Thank you! read more

Jeff and Lee from Frye Electric came out within two hours of my Thursday morning call -- not just same day service but under 90 minute service in my case -- and did a swimming pool pump power switch repair in 30 minutes. I am extremely happy with their work, which was both friendly and professional, and with Frye for amazingly quick response at an incredibly reasonable price. I will be a repeat customer. read more

Location is Noblesville, Indiana; not San Francisco. To start off, the consultant who came to give the estimate didn't even look at the locations where we were having outlets installed. The day of the installation, we were told they would call when they were on their way; because the arrival window was 4 hours long right in the middle of the work day, we had my elderly father come to be at the house. The electricians arrived with no prior phone call, as promised. They completed the work and left just as I was arriving back home. They did give my dad a $30 discount because he is a disabled Vietnam Veteran. Thank you for honoring his service! When I went to inspect the work done, I was very upset. In the first bathroom, they had misjudged where the outlet should be placed and cut the drywall in the wrong location. They then cut the drywall in the correct location and put a cover plate on the wrong one. However, the holes they cut were bigger than the plate covers, so now the drywall looks chewed up and it is showing. The plate cover they put over the incorrect hole was installed crookedly. (See photo!). I don't expect them to be carpenters, but I would expect they should know what size an outlet should be cut so that it is hidden by the covers. In the master bathroom, they also cut the drywall sloppily and too big for the outlet cover, so the messy-cut drywall is also showing outside the cover. They had to access electrical from the attic access in the garage, leaving insulation on the garage floor, as well as electrical wires laying in the garage. Not only did they not bother to clean up the garage mess, they also left a mess in both bathrooms. My disabled dad swept up the messes in the bathrooms because that's just kind of guy he is. There were also dirty hand prints on the walls in both bathrooms. This is a brand new house and I feel that Frye Electric came in and had no respect for my home or leaving it in a condition that they, themselves, would be proud of. My husband called to have them come and rectify the situation. Hal Frye called him back and basically said that they will not be doing anything further to fix this situation and that one bad online review won't matter. Well, Mr. Frye, it should matter. Your name is on this company. The way you take care of and respect your customers matters. It's about your company's integrity and our opinion is that you're not trying to run this company with any sort of integrity. The only thing we wanted was someone to come back and fix the drywall in our brand new home, which was not a mess before your employees came. We will not do business with this company again. **location is Noblesville, Indiana read more

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We have a swimming pool in our backyard and an elaborate deck with electrical issues. I tried to straighten out and it just got worse. I told Mike, I need a troubleshooter. Mike told me "it will be next Thursday before he is available but worth the wait." He was right, Christopher called and then arrived on time. I told him what I had done, then corrected the problem fast. He could not have done a better job. This winter they are going to do some interior work in our house. read more

On February 17, 2022, Frye Electric completed a project for us at our home. A few days before, Greg came by to assess my needs. Some time ago, we had Frye install an electric heater in our garage (very good job), but we tapped an unused dryer circuit (spare laundry room not in use), rather than run a new circuit (which I believed would entail cutting existing drywall in both the lower level, as well as in a bedroom on the main level of our home). For this job, I wanted to run the new circuit to the heater and put the dryer circuit back together. Greg understood my concerns about having to cut existing drywall in order to fish the new circuit from the lower level of the house all the way up to the attic to the garage heater. He scoped it out saying he could run the wire via my workshop to the electrical panel and using an existing conduit we had between the workshop and the attic. He then provided an estimate for the project. Two electricians (Javier & Ismael) arrived on time and were able to "fish" the new circuit wire from my workshop, through "can" lights in our Exercise Room, over to the breaker panel, and then run the wire up from the workshop via a conduit we had up to the attic (close to the heater). They completed the job without cutting drywall. It was a very neat job and now the dryer circuit is back to normal and a proper new circuit feeds the garage heater. They did excellent work and cleaned up after the job. This solution for the new circuit exceeded my expectations. I would recommend Frye Electric for any small to large electrical project. read more

I recently decided to rearrange my laundry room which required the relocation of the dryer 220 volt outlet. I received one quote of $600 from another electric company. I decided to call Frye electric and was quoted $321 and they were able to do it the same week. All I can say is if you need electrical work done call Frye. They moved the outlet for about half the cost and the technicians made suggestions that made the dryer relocation look much better with no extra drywall work. In the future I will only use Frye Electric! read more

My previous negative review for this company has mysteriously disappeared, but because everyone involved was so unprofessional I am re-writing it. I called for an ESTIMATE to have a security light installed. Two men show up and say they were there to INSTALL a security light. (This should have been my 1st clue) I didn't have the materials since they were only there to give me an estimate, but they said they would wait if I wanted to go purchase the items. I thought that was great. They would only have to make one trip, and I would have my light installed sooner than expected. I live less than 5 minutes from both a Lowes Home Improvement and a Home Depot, so I drove to the nearest store and selected a light fixture, bulbs, paid for them, and was in my car pulling out of the parking lot all within a few minutes. The electricians call to say that they could not wait more than 15 minutes, and they had to go to lunch and would be back in an hour. When I got home, the round trip - including purchasing the items, took 19 minutes. If I had known that up front, I would have scheduled the installation on a different date. They returned from lunch, inspected the light fixture, and told me in a rather harsh tone that I had the wrong bulbs. The information on the security light said that it needed the exact bulbs I purchased. I showed him the required bulb description for the fixture and the PAR identification on the bulbs were identical. (This should have been my 2nd clue) They installed the motion-sensor light, and asked if I wanted a continuous dusk-to-dawn setting, or for the light to come on for a pre-determined time when movement was detected. I chose the latter option. That evening, the light came on and stayed on all night. I phoned the company and when the installers come back and took a look at the light the same guy that said I had bought the wrong bulbs got all huffy and said that the fixture was defective. I would have to take it back to the store for a refund or replacement, and they (the company) were not responsible for my defective equipment. AND I would have to pay for a service call to have them take out the fixture and replace it with a new one. I said the light might not be defective since it did turn on the previous night, and asked them to check the setting on the fixture. He asked me for the instruction sheet that came with the light, read it and climbed up the ladder and pushed a switch. There was nothing wrong with the light, he had failed to turn it to the proper setting. (I thought this was my 3rd and final clue, but the best was yet to come) That day I wrote a letter to Frye Electric detailing everything that had happened, and a few days later I received a phone call from Hal Frye, the company owner. His first few words were "Well, I just got your love letter..." That is not the way to begin a conversation with a frustrated customer. The first words out of his mouth should have been "Sorry for the inconvenience" but he was so angry, belligerent, and unprofessional that I told him I would never use his company again, or recommend them. Then he changed his tune and offered to have his workers return and install the same type of light on the other side of my house - at no additional charge. I said "No, thank you." and hung up the phone. read more

I hired Frye to track down the problem in a dead circuit. They found the problem quickly and fixed it for a very fair price. I will not hesitate to use them for all electrical issues in the future. read more

I called this company for what I thought was a simple issue. Two outlets were not working in my rental home. An electrician arrived and tested both and said they were both working and everything was fine. He left and charged me over 100. Obviously there was an issue if the outlets only worked intermittently. So the next day when they did not work again I had to call them again and the same technician came out and finally fixed the issue and again charged me over 100. I didn't think it was fair to be charged twice for what should have been fixed the first time but just paid it. The second problem I had was making the payment for the second day. I was leaving that afternoon for a week outside the country and asked the technician if the office could call me that afternoon for a cc number. No one called but while I was overseas I was called a number of times for payment. I was left a very rude voicemail insinuating that I was purposely avoiding her calls. The office rep went so far as calling my tenant which I was very very unhappy about. Additionally, what was so ironic is that when I returned a week later I called the office and was told my payments were up to date! This company was so badly organized and so customer inconsiderate I would never use them again nor would I recommend them. read more

I had five electrical outlets, a switch for the disposal, and a ceiling fan I needed to have replaced in my kitchen renovation. I spoke with Mike at Frye Electric over the phone to set up a time for his repair men to come out. Chad and Eric came out on time as scheduled. Both were very polite and professional. I was in my living room doing some paperwork while they got started. Before no time they were done! Ceiling fan was in place, working. Receptacles were changed out, working just fine. They cleaned up and was finished in just a little over an hour. The price was fair for the job that was done. I will tell my friends when they have a electrical issue in their homes, Frye Electric is a very good company to use. I will definitely use their services in the future. Great job guys! read more

Frye Electric serviced a possible bad outlet and was able to diagnose the issue quickly. They also determined some other issues that could have posed a serious risk. Their prices are very reasonable!! If I have further electric service needs, I'll definitely use them again. read more

I have used Frye for many years. Lately I their pricing has really sky-rocketed. The commercials that the owner Hal Frye is on, is not true "fake advertising.They are not cheaper. Yesterday I had the chance to speak to Hal because his normal scheduler Mike had already left to go home. Hal was extreme rude to me for know reason and told me if I wasn't happy I should just call someone else. I had not argued or raised my voice about the conversation we were having. I am absolutely positive he was speaking to me in such a condescending tone because I was a woman. My husband was in such disbelieve when I told him how he spoke to me that he called him immediately.. Believe Hal not going to call your company again. read more

Arrived on time and able to fix the problem, knowledgeable and courteous. Definitely would recommend

Last year Frye Electric replaced my electrical box, they charged a fair price and did good work. Yesterday two lights went out in my closet and bathroom. I called them this morning and told them that I had flipped all of the breakers and that didn't work. Two techs came out and pushed a button on my GFCI outlet which fixed the problem. They were in my house no more than 5 minutes and the bill was $127. I thought this was outrageous and really the fix could have been suggested over the phone. They said they wouldn't have know where the problem was. Uh, my bathroom...with GFCI outlets? I called the owner to complain about the price....I mentioned that I was a Realtor and would not be inclined to refer clients to their company. He lit into me asking me how much I make on my sales....well, I do spend a bit more time with clients. He asked how much I would be willing to pay. I said $50....actually I would have been fine with $75. The owner told me to keep my money and never call there again. Wow! read more

Very profession from the quote to the installation. They fully understand customer service and it is greatly appreciated. The pricing was fair. The two gentlemen took the time to answer questions and taught me a few things too. Will use again. read more

Used this company for electrical repairs on a new home. After having an inspection performed I need a few minor electrical repairs performed. Electrician arrived on time, was polite, was honest about what was needed versus what home inspector had reported, provided accurate estimate, and performed the repairs in a very swift manner. I would highly recommend as well as use them again. Thanks Frye! read more

We spent almost $4k to have them wire our basement. During their visit, their crew spilled something oily in our driveway, and made a huge stain. The circumstances of their visit make them the only possible cause of the stain. I didn't think it was a big deal and simply asked them to clean it up. They were unable to, so I contacted the office. All I asked is that they clean it. The owner called me back and was extremely rude, refused to take ownership of the issue and said that if "we can prove it was them, they'll take care of it". And hung up on me. Having spent that much money with their company and being treated so rudely over such a small issue, I am just in shock. I have NEVER written a business review before because I usually just roll with issues and fix them myself or most people will come to an understanding or do the right thing. Them making such a big deal over cleaning a stain blows my mind. He said he doesn't want to take ownership and get involved in "legal stuff". Nice guy.... definitely wouldn't trust them again if this is the way they do business. read more

Had two fellows out this morning. The younger one complained it was too early to work. It was 8:30. The work was completed but he wasn't much help. To tell the truth I'm not impressed. The other ask if I had a coat hanger to drill with. If you knew you needed one why not bring it. I could go on but I'm sure you get the picture. The work is complete but next time I'll use someone else. read more

We hired Frye Electric to install 12 light fixtures in our new construction home. John showed up on time, and was very patient while I changed my mind on the pendant chain lengths a couple of times. The price was stellar. We'll be using them again for sure! read more

Scheduled an appointment this a.m. regarding the replacement of a fuse box. Was given a typical window when the electrician would arrive. Electrician never showed. Didn't even have the courtesy to call and advise they weren't going to show. Took time off from work to be there. Obviously they don't care about the customer so I have no faith that they would do a good job. Will look for another, more reliable company. read more

Used Frye to wire/install a new ceiling fan and switch. Their estimate was reasonable and the quality of work was great. The electrician was pleasant, timely and cleaned up after himself. I would definitely use them again. read more