I'm disturbed by the use of GenAI in your television commercials…read more It was worth coming here for competitive interest rates 10 years ago, but there's no longer anything setting them apart from other CUs in the region. So if you have to pick, go with the institution which employs real people.

Been with them for over a decade for my banking needs. Always recommend Credit Unions vs Banks. Way…read morebetter rates and services at Credit Unions .

This is the most helpful branch of PNC that I've found. They have really stepped up their game to…read morebe better than other banks recently. Belinda helped my wife and me today with all of our banking needs in a very confidential and professional manner. Even though I live between two branches I always try to get to this one.

Skip this branch and visit a different PNC location. Multiple visits at this branch with lack…read moreluster service at best.

We were having great difficulty in finding a bank to work with for processing our SBA Paycheck…read moreProtection Program loan. Three other institutions had let us down and had failed to assist us in our application. We were fortunate to get a referral to Saint Louis Bank. They acted efficiently and professionally to help us receive our financing. I am very grateful for their assistance. They have helped us in our attempt to insure the survival of our 61 year-old family business. I can't say enough good things about this bank and their loan team.

From the owner: Our story begins in 2004 with six businessmen who either banked with or worked for local financial…read moreinstitutions that were acquired by out-of-town concerns. These individuals - Robert Chambers, Leland Curtis, Mark Nelson, Edward Dowd, Jeffrey Schatz and the late Jon Pyzyk - saw the need for a locally owned, full-service bank dedicated to the needs of growing hometown businesses. Hundreds of fellow entrepreneurs rallied to the idea, putting the wheels in motion late in 2004 to form a new bank.Most new banks open with minimal resources. They slowly add staff and services to mature into a full-service bank over a period of years. The organizers of St. Louis Bank had a different idea.

It's funny how when a person receives a wire transfer fee the outgoing bank doesn't charge a fee…read morebut the incoming bank which was Bank of America does. I would recommend no one ever use any of the Bank of America locations. Bank of America is greedy with their fees and their policies.

Tuesday 9/13 I had a nightmare day. I lost my wallet which obviously contained credit cards and my…read moredrivers license but also it was a large wallet that had my checkbook in it. The Bank of America 800 number was one of my first calls and the customer service guy cancelled my debit card and asked if I had a passport to which I replied yes. He said take your passport into your nearest branch and they'll get your account closed and a new one opened so that there's no issue with the lost checks. Great, sounds like a plan. I walked into this branch at a minute or so after 2pm. I explained my situation to the lifeless brain dead greeter and handed her my passport. About 3 minutes later she comes back and says the branch manager told her that they would close my current account with the passport but not open a new one. I'm 40 but one of my accounts is about 38 years old and the other is about 20 years old. I'm standing there with a government issued United States passport and I've had a super frustrating day. I yell that this is F***ing ridiculous and that I would never walk into this bank again. I walked out at 2:06pm. The following day I'm still just as angry when I think about it. Guess what? I headed on over to another branch when I left there and everything got taken care of promptly and smoothly. Why was this douche such a F***ing dick? Doesn't a United States Passport that was issued less than a year ago always trump a state issued driver's license?

Credit Union. Teller option still available at this location through ATM. Two ATMs available.read more

Absolute worst credit union in St. Louis. The staff is…read moreunpleasant and unprofessional, I can only speak about the Lynch branch. I've had two awful experiences there. I sent numerous emails to discuss my experience, I have yet to hear anything back, a very humiliating experience.

How long should it take to get $200 out of an ATM and go in and cash a small check, when you have…read morean account with the bank? Yesterday morning, it took 20 minutes at this branch. The ATM gave me 5 $20 bills and a $100 bill. This alone required me to go into the branch to break the $100 bill. They no longer use the teller windows inside; you have to go to an employee's desk where they want you to sit down and only then they get up again and go inside a secured room to get the cash and bring it back to their desk for you. WHO IS THIS BENEFITTING? NOT THE CUSTOMER. All I want to do is get in and out quickly. This is their new concept in personal banking. I spoke with the District Manager who told me that this is for our benefit. I tried calling the 800 number and after 15 minutes of being redirected, they hung up on my call.

Don't bank with US Bank! I'm very disappointed with the service of US Bank, it's always an hour or…read moremore on the phone for their mortgage department only to get contradicting answers each time. They assign a "mortgage assistant" to each customer; however, don't ever expect to talk to your "assistant." The branch offices are just as awful, especially at the location closest to where I work and live. You can't get any help over the phone because they never answer the phone. Then when you go in, they are rude and act like you are putting them out. It's a sad situation. I went in today and the associate could not see transactions past two weeks on my checking account. What? He said he would have to get his manager. I said ok but he said he would have her call me. It's now been six hours and I still haven't heard and highly suspect I will not hear from her. Ready to switch all my accounts and my family's accounts. Ugh! I've had accounts with them for more than 20 years, now they are charging me a monthly maintenance fee for doing LESS than ever. I've had more complications from Bank associates who don't know what they are doing! It's been hours and hours and hours of trying to get things straightened out. Don't trust US Bank.

Is this bank still in business? I have called multiple times and cannot get someone to answer,…read moreeach time waiting 20 minutes for them to call me back. Yes, I used the call back feature - they called me back 4 hours later, when I was away from the house. Don't have enough people working the phones? Pay your employees more. Other banks have enough coverage. I have been a customer since the early 90's. I have a safe deposit box that has moved twice, and I am sick of it. I had 3 accounts and have closed them all, this bank is no longer working for me. I had a fraudulent check posted to my checking account - where is your fraud department? Why didn't they catch a check that said "Signature Previously Provided"? I am not going to apologize for being disgusted with this bank and its customer service.

From the owner: First Bank in Creve Coeur, MO, is a full-service, family-owned bank with a variety of business,…read morefamily business, and personal banking services. Bank virtual, online, or in-person.

My experience with U.S. Bank has been pretty good overall. I usually stop in just to make deposits,…read moreand it's usually quick and convenient, which is exactly what I need. The process is simple, and I'm typically in and out without any issues. The staff are generally polite and get things done efficiently, even if it's not always a super personalized experience. Overall, it's a reliable spot if you're looking for a hassle-free service for everyday banking needs.

Terrible customer service and inappropriate behaviors…read more Very condenscending and rude. I will close my accounts soon.

Sorry for everyone's trouble with this bank. I lived overseas for 20 years, and this bank was my…read morelifeline for paying plane tickets, buying online, etc. The customer service on the phone always went the extra mile. They also protected me from ripoff artists. We all have different experiences. I have a very positive feeling toward Commerce.

I've been considering opening a commerce account and at the branch today decided not to after…read morewitnessing discrimination to an elderly black couple, I immediately left in disgust. It's 2024, if you can't show respect to all people then you shouldn't be working in an environment that's supposed to serve all people in its community. Do not support this bank!