I would advise any potential shopper to get clarification about removal of an old mattress. Even if…read moreit's on your contract, they won't take it if there are any stains - even if they say they will at the store when you are purchasing a new one. Years of pets, kids etc., no used mattress will be clean unless its wrapped in a plastic bag. Even the delivery guy said he has heard from many customers that the salesperson did not clarify this. Called the store and they did not acknowledge their omission of the facts or offer to remove the mattress. I shopped there as they advertise removal of the old mattress. Do yourself a favor and ask specific questions and get it in writing. If not, you are on the hook to dispose of your old mattress. I have spent a lot of money in the Lakewood store over the years. I will not shop at R&F in the future. Very poor customer service. There's plenty of other places to get furniture.

We bought bedroom frames and paid for setup and got warranty on them. One they didn't set up right…read moreand no I didn't check shame on me. Thought they would do what we paid for. So anyways was cleaning my daughter's room under her bed noticed it wasn't right. We took off mattresses and they had set things under it and didn't finish setting up, things weren't tighten and things were stripped out. Yes, it was later on but they said use the warranty but we had to take down old and bring in slats to get new. We do this and they don't have them now my bed is in my living room for sometime now and my daughter has to sleep on the couch. They literally said they would call us in 24 to 48 hours. No one has called we called them 6 times and no answer. Called different locations and told them we could t get ahold of them and they took our numer and said they would call back but honestly I'm really starting to doubt this is getting fixed and honestly I would even pay even though I believe u guys are highly in the wrong I just would like to be able to move in my house and use my beds again. Thank you

never have them come and fix something Especially if you just bought it I had it 20 minutes and the…read moreplug won't work they charge me $50 come and play with the plug to me that's crappy customer service whatever happened of taking care of your customer I really should've had them come and pick this crap up I returned it so if you shop there Make sure you fix your own stuff give me poor customer service

Contrary to the one star review I just read, I find this store to be one of the best in service and…read morecustomer satisfaction. They have been very helpful when we moved into our new home in choosing the right products for us. They are very patient also with our more than occasional indecisiveness. There may be less expensive places out there, but because of their customer service we continue to return to Moran's.

Super nice and helpful professional artist and shop owner, Refinishes furniture and any other…read morepossible thing you can think of that needs restoration. Lovely inside historic building!!

Their daughters psycho would never buy from her stalks people on Facebook just for dramaread more

I keep coming back to Morans because they are the best at installing and have quality flooring I…read morehave been shopping at Mornas for 15 years and would not go anywhere else