This Dr. should not be practicing. He told my father to take multiple doses of acetaminophen daily…read moreto stop his cough (it doesn't suppress coughing). I also had my dad inquire about taking creatine daily for cognitive/memory reasons, and the dr responded by saying creatine DOES NOT support memory or cognitive function, which is absolutely false. There's tons of study's by NHS and other top tier outfits like Mayo Clinic showing it does. Don't trust this guy with your health, he is incompetent.

My service was terminated after I left 4 unreturned messages for the office manager to call me…read moreback. Doctor said they would provide 30-day support while I found a new primary care physician. When I called within 6 days to get in with a serious viral infection they ignored my call and I had to go to an urgent care facility. I had been their patient for over 3 years. No way to treat a patient!

Dr. Dallas is absolutely the best ! for over 5 years she tried everything she could think of and…read moreprobably more that she never thought of. I trust her completely and was willing to try anything to help me. unfortunately I had to be discharged from her practice. My fault, not hers. The maximum amount of medication she was able to prescribe just wasn't enough to control my pain. I would recommend her to anyone looking for a caring doctor willingly to go above and beyond to help you control your pain. I don't have pain management now and would be so grateful should she agree to help me again. You can't go wrong if lucky enough to have her take you as a patient.

Dr. Terri Dallas was the 1st pain management doctor I have total confidence! She not only listened…read morebut she is the 1st one who actually felt my neck where I was complaining and could feel my problems. In the past the doctors would ask my symptoms and never questioned the locations. Dr. Dallas felt the my neck so she could feel the lumps and which areas triggered pain. Thank you for listening and helping with my discomfort.

I cannot speak for the rest of any doctors at this facility but my husband and I both have gone to…read moreDr Deepak Mitraon Rt 31 in McHenry, Il.. We share the same reviews which is he seems likable man but the entire operation as a whole is NOT very professional nor caringl. We arent looking for a nice guy that's superficial in his asessment but a professional doctor that digs deep and not only hears and understands our needs but follows through on them as well. And let's not forget their staff is a DIRECT extension of the doctor as well. I was given an RX(in JULY) that required a prior authorization by the doctor's office. They didnt bother processing it correctly so when I picked up this rx, I paid full price. Ok, mistakes happen. We are human. I called the pharmacy to inquire about the price paid and they explained to me that the dr office needed to put in the prior authorization for me to get the rx at the price quoted. They said the dr office could still take care of this and correct their mistake. So, I call the dr office with this info. The dr went out of the country for 2 weeks. OK, I get it..vacation time. I was told anyone could correct this so I was expecting someone to step up and fix this. Afterall, we all know its the staff that does the grunt work, right? So that was end of July... Well, after numerous follow up phone calls by me (over the course of MONTHS) , asking the status of this I was told TODAY (Nov 20th!!!!) ,"This has been denied. (I shared my disbelief and was told...)Well, Roberta spent a lot of time working on this" I almost fell out of my chair!?! What does THAT have to do with ANYTHING??! The OFFICE caused the problem, the OFFICE should fix the problem. Why should I have to pay 9x the price quoted because of their error? I dont care how long someone spent trying to resolve an issue that they created! Plus, they get paid every friday to do their job even if that includes spending time trying to resolve a mistake no matter where it originated. How about the time I spent? I called the pharmacy, the doctor's office NUMEROUS times, the insurance company, the prescription company...to only call back the dr's office telling them that ONLY they can correct this. I didnt get paid for my time! And not only did I not get pad for my time, but I got charged 9 times the original price quoted for the prescription!!! At some point I asked to speak to someone of authority to get to the bottom of this, but not sure that ever happened. The doctor never called to rectify this or apologize over how I was treated. In fact, it seemed to bother them everytime I called about this. Now you tell me...is this how you want to be treated? Update..same day as this review ..the dr's office called me several times today AFTER I had them conferenced in with my rx company who told them they needed to call authorization dept directly (the SAME # I already gave them months ago!), that it CAN BE RESOLVED. So when we all hung up my dr's office called back within minutes (First quick response EVER) and said , "The bottom line is nothing more can be done., we tried but because you picked up the prescription already we cant correct this" UNBELIEVABLE!! So I called prior auth myself...it seems I got through to someone! They called dr office to get info from them, while I was placed on hold waiting to be conferenced into call. The dr office just said to tell me WE TRIED and hung up from that call! So, again I ask..Is this how YOU want to be treated?? By the way, with ONE single call I got this mess straightened out without their help and I WILL get my refund although it will take quite awhile now because its over 90 days :/ hmmm, who's fault is that?!

outstanding DR and staff, equally super professional and helpful. i secretly suspect then young Dr…read moreis a super genius, som yeah, im gonna keep seeing him as long as possible. !

From the owner: You want board certified doctors, experienced nurses and other skilled professionals who treat you…read morewith the same compassion, concern and commitment to excellence theyd give their own mothers. Thats what Mercy Health System is all aboutworking hard and doing whatever it takes to keep raising the bar, to provide the best care possible. Whether in primary family care or our dozens of specialties, such as neuroscience, cancer care, heart care, trauma care, orthopaedics, heart care, and plastic surgery, we will always stretch ourselves further to make sure every patient gets the best care possible.

Everything he's an excellent Doctor very professional and caring!He founf a cancer I had not…read moreknowing anything about it it told me to see an ObGyn . He saved my life I pray he is blessed every day! Sherrie Perez

Complete Family Wellness has changed my life! After seeing 9 doctors and specialists within 12…read moremonths, I was ready to give up on the idea that there were any medical professionals left who would care to help me, let alone just listen to me before making medical decisions. Prior to my first appointment, I made the decision that Complete Family Wellness would be my last attempt at finding a medical professional to help me. The owner, and my provider Helen Muchow FNP-BC, FPA, APRN, MSN, changed my quality of life from 5% to 80% in my FIRST visit. We are currently working on the other 20% (mostly due to medical insurance roadblocks). Helen was not only professional, but actually LISTENED to every word I was saying, then took that information and developed a care plan WITH me, instead of just telling me what to do and sending me on my way with a prescription. I've been seeing Helen for over a year now, and her quality of care has not changed, even as she has taken over her staff's caseload as she is on maternity leave. I was a medical provider myself, so I understand the back-end (billing, insurance, etc). She does not rush through my appointment, like every other doctor/specialist I've seen, just to be able to see more patients in a day= more $$= $$ above "doing no harm." Most insurance companies will pay a higher rate for the first 15 minutes of an appointment, and a lower rate is paid for any time over 15 minutes. Helen takes the time to get her job done- above and beyond! Complete Family Wellness also has an on-site lab, so most standard blood work, and other labs can be done right away, during your appointment. Did I mention? Complete Family Wellness also has MOBILE services! They will come to you, in the comfort of your own home. Additionally, Helen is a veteran and accepts military insurance (Tricare West), which many providers do not accept due to Tricare's very low rates- yet another way she demonstrates how dedicated she is in helping people, and not treating us like cogs. On top of all this, Complete Family Wellness's staff are professional, very prompt in responding to any problems that come up between appointments, and make you feel like you matter!

Office manager Anne W. is a piece of work. She lied to and about me, called police to my house…read more(huh???) and blocked me on the patient portal for many hours. Even my insurance company says they've never dealt with anyone like her. Sadly, I fear my FPN Jamie Basten also did not have my wellbeing in mind judging from her unresponsiveness to my medication needs. Helen is a no go, too. I would strongly urge you to look elsewhere for a committed provider.