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    Business As Usual

    3.7 (6 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Business As Usual

    Copymaking services

    Printing

    Scanning

    Business As Usual Photos

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    Boise Office Equipment

    Boise Office Equipment

    (5 reviews)

    $$$

    BOISE, ID: Unfortunately I can't leave a positive note here; and it's rare that I need to draft a…read moreone star review. (TLDR: BOE overcharged hidden fees for three years, were rude to us, and publicly email-shamed my wife) Boise Office Equipment sold our business a flat-fee contract. The initial sale was very "car salesman-y, back-slappy" and moved fast, but they got the transaction done and we needed the machine we purchased. We complained and asked for a new rep after the first purchase, and they switched us to someone new for ongoing interactions. After two years, we moved out of state and they told us that they couldn't service us direct any more, but that we should call Xerox direct for service. We asked if there was a price difference and were told no. This worked fine for awhile: Xerox serviced us direct and BOE collected our money. Then one day we needed help with a remote software set up, and called BOE for this because Xerox has a hard time with remote service. Diane, the service person at BOE, was rude to us, saying they wouldn't help us because we had been serviced "behind their backs" by Xerox, and suggested we had paid Xerox under the table extra to do so (?). We replied that we would be foolish to pay two companies for one service, and that we were only following BOE instructions. She doubled down, saying "they didn't have record of our unauthorized move" (??). After being a client five years, we were so incredulous that we asked to cancel and speak to a manager; at which point she clumsily backpedaled and attempted a ham-handed apology before handing us off. We inquired about pricing and discovered that (1) they were charging more than we would have paid to Xerox direct and (2) they had raised our prices per click/print in each of the last three years; not such a flat fee after all. They needed our cancel notice in writing; so we emailed the manager to do so. Two lines: please cancel our account, we were disappointed in the service and pricing deception. The response? The manager replied to our cancel notice, to my wife, and copied two more people, to publicly shame her for being abrupt with Diane and state that they didn't tolerate customers who were curt with their service staff (?). Unbelievable.

    Nice friendly professional people who you can trust. Amazing to work with. Will help you on a…read moremoments notice.

    The Copy Center - Stop by for quick print jobs and easy FedEx shipments.

    The Copy Center

    (4 reviews)

    Another stellar review for this place - couldn't have had a better experience!…read more I found myself in a very similar long-distance printing situation to reviewer Kathryn M. - I had prepared materials for an event in Ketchum and sent them with the colleague who would be presenting, but at the last minute I realized that I had sent the wrong forms. The forms are full color, 3-to-a-page, double-sided - not just something that can be printed off at home printer. Patrick was so easy to work with. He was prompt, efficient, and super responsive by email. Best of all, it was clear he had actually read my initial request - there were no annoyingly redundant questions, no misunderstandings, everything was exactly right. He sent me updates on the progress of the job, so it was easy for me to coordinate with the person who was picking the forms up - and she raved to me about how great the job was and how wonderful Patrick had been. I haven't seen the product yet, but form what she said, it sounds like the last-minute replacements were even better quality than the originals.

    Our client in DC was holding a Conference at Sun Valley Resort for more that 150, and I called…read morePatrick and he helped us continue to impress our client on customer Service, and delivering above and beyond any normal expectations. He produced 150 Custom Table Top Name Tents in full color, and 20 custom numbered cards, all in less than 1/2 a day....Delivered! Thanks again Patrick! Your Team at Mosaic Express. -M www.TheMosaicTeam.com www.MosaicExpress.com www.MosaicPrint.com www.MosaicLearning.com

    Business As Usual - officeequipment - Updated September 2026

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