Joseph came out the day we scheduled a chimney cleaning. He was able to ease my husband's concerns…read moreas we had a very poor job done last year with another company. He was wonderful and explained all that he was going to do and did it. I will have him come out next year for the same. Thank you Sue

Perfect service. Thank you. Came on scheduled time and worked with my budget. Also ,promptly…read moreanswered my emails.

Joseph was so helpful with our chimney! He came out in the fall to clean it and educated us on the…read morestructure of the fireplace. Today he returned and helped us with an unforeseen problem we faced with the chimney. We will definitely have him back next year to clean the chimney after the winter!

Had Joseph out to clean my chimney . He did a great job. My chimney is 21/2 stories. He laid out…read moreseveral tarps to catch any soot and got right to work. Was done in an hour. He even cleaned the glass in my stoves door.

Top notch service. They answer your emails ,come on time and work with your budget and needs.read more

Brian from Chim chimney is the man! He always shows up, is trustworthy for my fireplace and all of…read moremy clients and I'm happy to recommend him whenever I can. He even showed up on a busy weekend to fix a stove for some friends of mine. There is nobody locally that knows more about stoves and fireplaces. I highly recommend Chim Chimney

Corbin's done many projects for me over the years (541-218-7911). He's virtually done all the…read morelandscaping in developing my back yard design (including rock work, French drains, dry creek beds, tree -planting, shrubs, barking, weed barrier installation, walkways and most recently 300 feet of fence staining that looks beautiful. Hard to find something he can't do well at a reasonable price (inside and out). Recommend him and his wife Arissa highly. They also have back up help available for big or rushed jobs. Hard to find this kind of quality work in Grants Pass.

Contacted regarding chimney cleaning. Responsive, prompt, on…read moretime, attentive, friendly, reasonably priced, prepared, will use again. Think that covers it!

Was visiting my sister and she needed her chimney cleaned out i called this company so glad I did…read morevery professional on all levels consider it and did an awesome job.I highly recommend this company prices were excellent all the way around 100%. Thank so much for doing a great job!!

Busy Bee has been sweeping my stove pipe for six years. It is a two story house with a metal roof…read more Pretty challenging for a chimney sweep. Busy Bee shows up on time. They don't make a mess inside the house. When I point a camera up the pipe and take a photo, the pipe looks very clean. This outfit does a good job at a fair price.

They did a great job. We're very respectful of our home and being neat and clean. They were dog…read morelovers which made it easier since we have dogs! Will use them again!

I was excited to have a professional clean the fireplace despite the hefty $350 price point…read more Unfortunately, I just paid a $150 fee despite no service being performed. Lindsey, who scheduled the appointment, was professional and explained that they serve one area on specific days, which is why it took weeks to get on the schedule. I made a mistake when I received a reminder text stating that no fire should be burning within a 24-hour window. I immediately called the morning of service to inform them that a fire had been going the night before, since their policy indicates that would prevent service. Despite my attempt to reschedule, I was told it was okay, that they would come later in the day, and that it would be fine. Instead, Rodney came while nobody was home, refused to service the fireplace, and left it partially disassembled. Lindsey later called to reschedule and did not mention any fee. Two days later, we received a surprise invoice for $150. At no point during scheduling or phone calls was this fee mentioned. It was only after I questioned the invoice that I was told it was in the fine print. I had been upfront and gave them the opportunity to reschedule, but they chose to come anyway and then charge me afterward. I paid the fee, but the experience felt untrustworthy--especially because Rodney claimed the fire vents were not opened as instructed. Because we were out of town, I believe he assumed he could say that without question. However, I had video evidence showing that I paid someone to follow his instructions exactly and open the vents. When I confronted him with this, he became defensive and said it didn't matter and that I would have to pay regardless. I offered an opportunity to resolve this privately, but the trust was broken, and it became clear they felt empowered by the scarcity of chimney sweepers in this area. Fortunately, I found another chimney sweeper and was able to create a safe environment without any hassle. I wouldn't recommend this company unless you truly have no other option.

My wife and I were beyond pleased with the prompt, professional service Smokey's provided us! We…read morehad purchased a home in the Fall of 2018, but when we started to use our fireplace during winter, it wasn't fully coming on. We contacted our home inspector who suggested we contact Smokey's. While they were in their busy season, they were honest it may take a few weeks before they could get out to see us, which was fair and understandable. Once they scheduled an appointment, they were right on time, and gave us fair and honest estimate of what needed to be done. Once they returned a week later for the service/repair, again, they were right on time and worked efficiently to make the repair, and go over what was wrong and options we could chose from about how we wanted our stove to work and operate. We ended up having a bad valve that was not working due to age, and we had them replace that. Also, our switch for our fireplace was bad, so they suggested a remote switch with a built in thermostat. This was cheaper than hiring an electrician to make the switch repair. Utilizing this remote with thermostat has been great and our fireplace works like a champ with great heating! We highly suggest you contact Smokey's with their professional service, efficient/honest work, and prompt arrival to your home!

My Lennox fireplace needed its gas valve replaced. I contacted Smokey's. I was answered by a very…read moreknowledgeable gentleman who was very helpful while we went through a few questions. He set up an appointment and gave me a brief rundown of what to expect. I received a reminder call the day before the appointment as well as another when the serviceman was on his way. I received impeccable service. The gentlemen that showed up were very cordial and left the fireplace and its surroundings spotless. You'd never know they were there except for the fact that my family room fireplace now works like new and the logs that were originally improperly placed are now placed correctly. The price of the valve was very fair and the service visit overall was very reasonably priced. This speaks volumes to the honesty and integrity of this local business. The entire experience was exceptional and I am now a raving fan of Smokey's.

They did a great job replacing my old chimney and pipes , all work well done , efficient and…read morecleaned up afterwards Bob mt Shasta

(Weed, CA) Holy Smoke just finished the installation of our…read morepellet stove today. Owner, Sean Kraemer and his crew (Dakota, Darian & Jacob) did an excellent job. There was great attention to detail, friendly customer service & information: the quality of their work is commendable. Sarah (office staff) was always congenial and businesslike in her communications with us during the entire process. If you need a pellet stove (or other) installation, please give this firm your business-- they are SUPERB at what they do!