Last weekend my 84 year old mom and I took the Butler Motor Tours Lady Liberty Weekend to New York…read moreCity. Both my mom and I have traveled extensively and taken many bus tours in the past. This was the worst bus trip either of us have ever taken. The bus had open seating, no reserved seating arrangements; but because of pick up schedules, our group was the last to board the bus in PA. By the time my mom and I boarded, only 2 seats were available. They were in the back of the bus wedged between the bathroom and the wheel well/rear window frame. Our seats were also against the back wall of the bus and could not be reclined, so we were essentially sitting in a boxed in area at the back of the bus, directly over the wheels. We were also seated lower to the floor than all the other seats, so we could not see over the seat backs in front of us, out the windows, or view the TV monitors further up the bus (onn which 4 films were played during the trip). The air conditioner vents stopped at the normal row ahead of us as did the overhead air vents, so for our 11 hour bus trip, we had no air conditioning, no incoming air from the vents, and no air circulation as we were against the back wall of the bus. At each stop of the bus, we complained about our seating arrangements and asked that seating be rotated so that we would not have to suffer the discomfort for the entire trip. We were simply told, we don't do that. Remember, this was open seating- no reserved seats. We survived the first day and set out the second day to be first on the bus rather than last so as to secure better seating, however we were told that everyone could regain the seats they were on the previous day and we would have to resume sitting in the worst seats on the bus. The bus driver told us that if we didn't want those seats, perhaps we didn't need to be on the bus. The host (of the trip) despite our many previous complaints only acted as if our concerns were inconsequential and offered no assistance or remedy. Mind you, we paid the same fares as any other passenger, no discount for third class steerage seating. Again, day three of the trip we were told we would have to sit in the seats at the back of the bus with no accommodation, apology, etc. At this point all I wanted to do was rip the host from the two seats she occupied in the front of the bus and have her sit in the back. I even suggested to her that she let my 84 year old mother sit in one of the front seats beside her. When I made the suggestion, she said she had a lot of "stuff" there. I suggested she put her "stuff" in the back seat, but we were again told we would have to sit in the back seats. This was the most uncomfortable bus trip either my mom or I have ever taken and our host and driver were the least concerned about our comfort or safety of any tour personnel we have ever experienced. We will never use this service again or recommend it to anyone else.

It was easy to book a last minute early morning pickup. Tony was responsive, and professional. He…read moregave me the name and number of my driver as soon as my reservation was confirmed. My driver Mike was very accommodating, communicated timely and kind. I appreciated his no nonsense style. He got me to the airport in the time frame I requested. The vehicle was squeaky clean and comfortable. I would definitely use them again and highly recommend their service if you are looking for a reliable, clean and professional experience to and from the airport.

I used Tony Williams Car Service for a big family trip in June 2026. A car picked 3 of us up and a…read morevan/bus picked up 12 others. They were excellent in communicating with us. Our return flight did not get in until after midnight. They were there at this late hour to take us all home. The drivers were all friendly and dependable.

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!

Driver was late to arrive by about 15 minutes claiming he got lost on the way. The cooler and ice…read moreprovided was completely melted. Driver, Chaz, switched out with his brother half way through our time claiming he had an "emergency". We were not told if his brother worked for the company or not or even knew how to drive a large van. When his brother came to get us he said they had just switched so Chaz could drive a different group of people somewhere. The van also reeked of smoke when he came to pick us up from our location. Both Chaz and his brother seemed to have a hard time controlling the van which made it scary for all involved. All the owner offered us was a $200 credit to book with them again. The driver and the company have been incredibly unprofessional. I would stay away from them at all costs.

Very flexible, kind and accommodating. I would highly recommend. Next time we want some…read moretransportation for a night out, they will be my 1st call.

From the owner: Deluxe limo bus transportation for special events with a personal touch. Our 18 passenger…read morelimo-style seating luxury bus is perfect for any special occasion such as weddings, concerts, sporting events, etc. We recently added a 14 passenger shuttle bus. Call us for pricing. We do not give rates via email. We are not a airport transportation service.

Check your reservation carefully. If Tom (owner) is your driver, he is FABULOUS!! But be…read moreforewarned, if Mohammed is your driver, CAVEAT EMPTOR!!! He left me completely stranded in a rural location, with no prior warning. My 80-yr old sister had to drive me 90 miles to the airport for my flight home; then had to drive back to her home alone. I sincerely hope he no longer works there!!

I can't say enough about our experience. Both Tom and Mohamed were very polite and professional…read more They were very accommodating to our needs and requests throughout the entire evening as we changed plans. This experience was 1000% better then waiting and hoping for an Uber or Lyft to show up. The cars were very clean and well maintained. 100% would recommend if you are looking for a responsible and safe driving service.