This place is now called the Buttonball Inn. When we booked it was Egremont. We only found out by…read morecalling to confirm our reservation a few days out. That should've been the first red flag. Second, don't believe the photos. Property is not upgraded and in much poorer condition than advertised (especially the rooms). Very old bathroom fixtures, window AC unit kept turning off and on, stains on lamp shade, light scones in bathroom do not work, cracks/stains in wallpaper (see pics). Our room door would not lock with the key they provided. (It would not even lock with the skeleton key the staff member tried). We reported this and were told it would be fixed the same day. When we returned it was not fixed. Ensuring that the room doors can all be locked is a basic safety standard. This was not upheld. Not only that, their staffing levels is also below industry standards. No one is reachable, not by phone, not by presence on the property, not by email. We came in around 9 on our last night for example. The main door to the inn was opened, didn't even have to use the key to enter (is this even safe?). Not one staff person was on site for us to follow up re: door. We were told we would receive a text about the door that morning. We did not. Tried calling and emailing and got no response. We found this very unprofessional and inhospitable. Do not waste your time or money to stay here.

A Community Venue Changed…read more The Egremont Barn, now operating as Buttonball Barn, was once a cornerstone of local music and community gathering. Because of our long-standing connection to the space, my husband and I chose it for our wedding celebration, placing our deposit with the previous owners, who were professional and supportive throughout the process. After the property changed ownership, we still proceeded with our event in October. This celebration held particular significance, as my father was seriously ill at the time, and we were grateful he was able to attend. Unfortunately, our experience with the new ownership raised serious concerns about professionalism, transparency, and respect for both clients and staff. On the day of the event, the owner attempted to impose additional charges not outlined in our contract. This included a demand for a $500 fee for using a room to get ready--a space she had explicitly told me I could use earlier in the day, noting it was acceptable despite the building being under construction. While I was getting ready, she entered the room while my mother and a family friend were assisting me and removed a rug from beneath them, stating that I "wasn't supposed to use the room all day." I chose not to address this at the time in order to preserve the tone of the day. Throughout the event, the owner was also openly drinking at the open bar, which had been paid for by my father. As the night concluded, she insisted that I personally break down the entire venue either immediately or first thing the following morning--despite knowing I had family visiting--or I would be charged for a cleaning crew. This expectation had not been communicated beforehand and was not included in the contract. When I suggested discussing it the next day, she continued to press the issue and confronted my husband, who attempted to redirect the conversation. To avoid further escalation, my friends and I cleaned the venue that night--while I was still in my wedding dress. She later stated that she would retain space heaters I had purchased in exchange for waiving the disputed room fee. When I noted that none of these charges or arrangements were contractually agreed upon, she responded, "I'm expensive, and I'm not in the contract either, honey," in reference to her being casted on The Real Housewives of New York City. Additionally, her conduct toward long-standing staff members--many of whom had supported the venue for years--was concerning and contributed to an atmosphere that felt transactional rather than community-centered. Some of those staff members have since left the venue. What was most troubling was the timing and context. The attempts to extract additional money occurred at the end of a wedding celebration involving a seriously ill parent, placing unnecessary stress on a family during an already significant moment. The Egremont Barn once represented collaboration, music, and mutual respect. Under its current ownership, that spirit appears to have shifted toward aesthetics and revenue at the expense of community and care. I encourage readers to proceed with caution, ask detailed questions, and ensure all expectations are clearly documented in writing before booking events there.

five stars again, thank you marriott…read more just checked out and made it home, wanted to post my review. every part of the process was great. check in was ez and she was so friendly, I saw her down at breakfast the next morning, great hustle! Jane of all trades! room was well done, clean, as expected. working microwave and fridge helped this family getaway not become a meltdown moment. losing an hour was rough, but still had a nice breakfast, plenty of time to enjoy the amenities. kids loved the pool, I didn't dip, but I was wet enough from the rain on the mountain, which is 5 minutes away. actually, tons of stuff is right around this property. they also have a game room, rare these days, no pinball alas. I'll be back , book it

I've reviewed this location before with high marks. It was our go-to for football season for my son…read moreat St. John Fisher. Not sure if it was a bad weekend to come. But the Marriott standard is not being checked or upheld. I'm lifetime platinum. I've stayed roughly 900 nights in Marriott properties. I have a baseline to compare. 1) clean towels absolutely stunk. Like sat for days in the washer to mold and then dry stench. Getting them wet made it 199x worse. 2) had to beg for the bedding for the fold out couch. Was told it was under the tv. I checked 4 times. Even went back to check. Not there. Had to beg to get. 3) came at an odd hour. Son and I looking for a snack. The market was literally bare. All shelves spread out with original skittles and potato chips. That's it. Freezer section was off. Nothing in there but a towel for moisture. Soda and drinks were old and Pepsi product - any self-respecting Marriott fan knows they ended their 34-year relationship with Pepsi for Coke. That brand standard is not being enforced. 4) in the room remote controls don't work, end tables plugs don't have power, lights unplugged and their cords are behind headboards. Dishwasher full. Just overall a miss. This is likely all unknown to corporate and on the operator. Maybe it was a glitch. But there's so many options in the area I am going to continue to find new and different. Positives: morning shift folks were lovely and breakfast was hot and fresh.

I was very pleasantly surprised by just about every aspect of my stay. The bathroom and shower were…read morenice and clean, and the beds were exceptionally comfortable. Attentive staff and great continental breakfast. I will definitely stay here again!

Basic but clean. Decent breakfast. Extremely comfortable bed and pillows. Great location, easy walk…read moreinto Great Barrington for shopping and restaurants.

Inconsistent. On the one hand the Sunday brunch was surprisingly good; very fresh eggs, spinach and…read moresalad. Honestly was not expecting as much. The room was cute with some very nice touches - a decorative chest with extra blankets topped with a welcome candy; extremely plush bathrobes and a first rate hair dryer. It felt like some care went into the planning. Which made the downsides quite surprising. They are as follows -Leftover bottles, half-consumed - in our fridge from what I assume were the last guests. -The breakfast pastries were truly abysmal. Croissants so hard and tasteless that we could not eat them. I understand continental means light however some granola and pastries that didn't feel like bricks would have been nice. Very odd as brunch the day before was so good. We bailed immediately an went instead down the road to Mom's Country Cafe. -Dinner not nearly as impressive as brunch. I had read the negative reviews about the service but most seemed to be from a Thanksgiving debacle last year so assumed things had improved. The one waiter (for what looked to be at least 25 diners) was working his tail off and truly did the best he could in am impossible situation. Why they did not learn from the Thanksgiving experience is hard to understand. But kudos to the waiter for juggling this with a smile. Our wheatberry salads were ok - passable but nothing special. -Inconsistencies in the check in process as well. Check in is at 4. We arrived around 1 and were told by the young woman at the desk to wait till at least 3:30 which was fine but felt odd as it seemed like there was hardly anyone else staying there. They do offer early check in for $50 which IMO is ridiculous and unwelcoming. We went for a hike and returned around 3. The now gentleman at the desk told us our room was ready. In fact he said "the text letting us know how to access our room key is our signal that the room is ready." Interesting because I received that text at 1pm. The staff is friendly for the most part though front desk staff exuded some false sincerity and it seemed like our questions were a bit of an annoyance.

We loved this hotel, the breakfasts were superb, dinner was very good in the restaurant. I loved…read moreour room: perfectly designed, robes and slippers supplied, great shower and a little balcony. I will definitely be back

I was going to score the hotel A3 based on the room, but the breakfast area help me raise it two or…read morefour. I was in room 345, and a few things just weren't right. The UPS ports by the bed were bent, and therefore unusable. The sink did not drain when I went to shave, leaving a mess when the water did drain. The faucet unit itself was wobbly like it wasn't bolted down. Hopefully this feedback gets some of this fixed. The breakfast area was surprisingly nice. They were loads of fresh fruit to take away, yogurt, and a coffee machine that made one cup at a time. Hence, the coffee was always fresh.

Light sleepers beware. The sound proofing in these units are absolutely terrible.... it's 2025…read more You would think that they would have figured out how to make connecting rooms sound proof. I called front desk but they won't do anything about it. Next time I'd rather sleep outside in my sleeping bag in the 10deg cold then to try and sleep through some annoying chatter. Breakfast is okay. Pool is tiny. Only 2 of the 8 electric chargers were working.

Update: On 6/29/26 the "owner" of this hotel using a phone number linked to "mergo property…read moremanagement" texted me to offer a full refund for deleting my original review. It was a scummy move on his part and a scummy move on my part to accept it and delete the google review. What followed was two weeks of saying to watch for it its been sent, claiming an incorrect amount, incorrect credit card, incorrect booking site, refusing to refund via venmo or paypal because the refund has been sent, walking back a statement to refund via venmo if not received by today 7/13/26 and a threat to cancel the supposedly non cancelable refund if my review was reposted. So the review is back, and another will be posted with regard to the owners deception given it was seperate from the original stay. Tldr: No staff on hand, pictures appear better than room, no ac on a humid 90 degree day, non functioning door pad, windows left unlocked, ground level room with peeling painted floor, unsealed holes in wall and tub to floor allowed insects, frog and salamander into room, various unpainted patched holes and damaged trim surfaces, unfinished osb and drywall screw furnishings, smoke detector near bed had a strobe light flashing every 30 seconds or so through the night, toilet was not secured to floor, Very doubtful the room would pass a board of health inspection. Mattress was nice 0 response from motel after a week of sending email of concerns.

this motel smelled horrible and had multiple air fresheners. it was poorly lit and the door was…read morevery flimsy. the television remote would not work. Id recommend staying somewhere better.

I was on a solo motorcycle riding trip. The Monument Mountain Motel is located in a great area…read morewith great roads. The motel was very clean. The office manager was very nice and helpful. I enjoyed my stay; it is a nice place. There are good places to eat in the area ... even a local brew pub.

I stayed here two nights one weekend and then one night the next weekend and they were different…read morerooms. Both times the rooms were clean and comfortable. There were two chairs and a small table as well as a large dresser and an open closet area. There was a microwave and a dorm refrigerator. The bathrooms are fairly large and clean. There was snow one night and the parking lot was cleaned by morning. The room was quiet. A pod coffee machine is in the registration area. The owner was quite nice and friendly. It is reasonably priced. There is a restaurant across the road for breakfast.

This is now a Quality Inn and it has undergone some renovations. We chose this hotel for its…read moreperfect location right in downtown Great Barrington. You can walk to all of the shops and restaurants within the town. Our room was perfectly fine - it was clean and the linens and furnishings were in good condition. It was nice to have a fridge in the room. The bathroom was fine as well, although the floor could have been cleaner. The breakfast was perfectly adequate - waffle maker, scrambled eggs, sausage, toast, packaged muffins, yogurt, hard boiled eggs and packaged dole fruit cups. Service was good - the desk clerks were friendly and helpful in providing restaurant recommendations. We slept well here and I'd stay here again.

The layer of funk on the floor and walls was deterring enough, but how does a lampshade gather…read morestains? I didn't have the stomach to photograph the wall behind the toilet. Bathroom smelled worse than a public toilet. Didn't want to touch or use anything, and left as soon as possible the next morning. There was tissue stuffed in the doorway to plug where the sight hole should be. Gross gross and gross.

The holiday house is a sweet cozy place to stay when we ski at butternut or catamount. Karen and…read moreWayne are incredibly friendly and o helpful. The rooms are impeccably clean and have a nice layout with shelves and hangers for ski gear for at least a family of 3. Beds are comfortable and sheets are softer than any motel we've stayed in. The fridge and microwave make it easy to bring our own food but the holiday house is so close to restaurants for breakfast lunch and dinner as well as gas. Our 10 year old says it's the best and nicest place he has ever stayed. We will never stay anywhere else if we are in this area if we can help it.

I wish I could give this place zero stars, but I can't…read more I made reservation a few days ago. Pulling into the lot with my wife and son I realized I had made mistake. The motel looked decrepit and run down from the outside but it got worse. The room had that mildew smell masked by Lysol. But the Lysol could not have covered up what happened next. BEDBUGS!! Lots of them. All over the beds. Thank God we didn't bring our luggage in or laid down on beds. This place needs to be cleaned up ASAP! The health department must come in and see to it. DO NOT UNDER ANY CIRCUMSTANCES STAY HERE!

Room is not well designed, king-size bed is too large for the room, walls are thin, water pressure…read morein the shower was not good, heat lamp in the bathroom didn't work; plastic hook on the back of the bathroom door was broken, all the furniture could have used at least some touch up with stain to make it look less worn. No comforter nor heavy blanket on the bed. The heat and refrigerator worked. Apparently no streaming channels are included as I couldn't get anything on the television, no wireless connection. This is not a well- maintained hotel. I'm glad we were only here for one night.

I knew when I booked this hotel that this was not going to be the Hilton, but I was still…read moredisappointed by the accommodations. The room was quite small- basically enough room for the bed, two end tables, the bathroom, and a tiny desk area which serves as an office/coat hangar area/refrig- microwave kitchen. About the size of a small closet. The room was fairly clean, but there was a strange odor that was vaguely unpleasant. Carpet was stained in places. Bathroom is small. Overall- for the price ($169/Night) I expected a bit more. Caveat emptor!