After over 20 years of personal and home office tax accounting, and them reaching out to make an…read moreappointment for this year 5-6 weeks ago, they cancelled with a few hours' notice, after I had uploaded all documents to their secure portal. My last straw with a declining business. This stems back to a dispute from last tax year--they did not review my return carefully, resulting in a careless error in reporting out of state income I documented and a five-month delay in getting my state refund. They were casual and non-communicative about a letter from the state with a deadline for response, to which I had to rush a reply to get a postmark to be in legal compliance. They were indifferent that a significant refund was at stake. In a previous year, a server went down and they lost all returns. Careless. Another year we had to submit additional documentation to the state as they said that their software had a glitch which affected many clients' returns. Bureaucratic and unreliable. Tony used to provide a personal touch. But it's a large bureaucratic operation, he doesn't even give a simply reply like "I'm working on this matter" when he is CC'd on an urgent matter. The receptionist tell you "it was on Tony's calendar for last week," not "Tony has taken care of this." It used to be in person annual appointments, then went to Zoom, and then became by telephone. The amount of time was reduced very year, even as fees outpaced inflation. It's overpriced, and the service and reliability are not at all what they used to be. Tony used to be a nice guy and very professional, but he's only a shadow of what he used to be.

Very unprofessional accountant. My company's payroll is delayed or forgotten about at least once a…read moremonth, when I ask why I get an indifferent response. The service isn't cheap so I'd expect at least a high level of professionalism.

If I could give zero stars, I would…read more Our experience with this accountant was shockingly unprofessional and nasty. He misspelled one of our names and put the wrong address on our tax return, basic information that should absolutely be correct. When we asked to sit down with him for a few minutes to review everything and make sure it was accurate, he flat-out refused and became immediately nasty. At that point, we asked for our check back so we could have our taxes done elsewhere by someone who would actually give us the time of day. He told us he had already cashed it, so we asked him to write us a check. He did but then, as he was handing it to us, he pulled it back to make a copy. He then handed us the copy and sarcastically asked why we would need a copy of a check. When we said because he handed it to us, he responded, "Yeah, because I wanted to see how little you pay attention." It only got worse. He told us the only reason he agreed to do our taxes was because of who our family is, and that we couldn't possibly be related to them because we are "too stupid." When we reminded him that we were there because he made mistakes and that he should be apologizing instead of belittling us, he said "I don't apologize". Completely unprofessional, disrespectful, and unacceptable behavior, especially from someone handling something as important as your taxes. There is a reason this firm has so many one-star reviews. Do yourself a favor and stay far away.

Unprofessional accountant - was my accountant for years and I believed what he told me without…read moreverifying -- that was a huge mistake--I am paying for it now. On top of that, his bookkeeping is atrocious - He will send you bills even though you already paid him long ago . He will make appointments for you to come in and he doesn't show up. He will tell you he called the IRS or the State or wrote letters on your behalf and you later find out no such calls or letters were ever made. Please, verify what he tells you and don't rely on his word.

I'm an artist and have a serious phobia about taxes, numbers, and anything to do with accounting…read more Because I run my own jobs, my tax load is a little heavy, and I need to rely on the expertise of a CPA. I've had some bad run-ins with accountants in the past. Many I've used have been short and gruff and even downright rude, with no patience for questions. I'm sorry, but you shouldn't be afraid to ask your accountant for the information you need to prepare! One time, I decided to "get serious" about my taxes because my business was growing, and chose a sharky "business accountant" who was a friend of a friend. That guy not only didn't save me anything (forgive me, but I really took it in the rear that year), but he ALSO required a retainer and fleeced me to the tune of a couple thousand plus. I'd had enough at that point and was determined to find someone I could really work with. A friend of mine had kept recommending Alfred Kach, but I'd heard it all before from other people about my former accountants and was skeptical. Well, I'm so pleased to say that I've now been with Alfred through several years of taxes, and she was right; this is my guy. He totally "gets" creative types, and has had this wonderful way of putting me at ease, patiently answering any questions I might have. Alfred is an old codger; he spends two hours plus on my taxes while I'm sitting there, writing everything out on a ledger sheet with a pencil, old school style. No computer programs for this guy, at least not when he's getting started on them. He's also slightly hard of hearing, so you need to speak up. But I'll tell ya, this guy is sharp as a tack, make no mistake about it. He is up on all the latest tax laws and deductions, and knows exactly what needs to be done (and not done) to whittle down that tax bill. He doesn't miss a trick, and he makes sure you don't, either, and will ask you about things you might have missed (none of my other accountants have done this for me). At the end, it all get's E-Filed, if that's your preference. He's saved me a lot of money and unnecessary anxiety, and doesn't overcharge me, either. Alfred is THE MAN! I laugh now when I think back to that other "big-deal" accountant who saved me so little and charged me so much.

I recommend going to see Mr. Kach. He is a very sweet man who does his bookkeeping by hand, then…read morehas an associate do the double checking and entering into the computer. Alfred asked all the right questions about my job in the entertainment business and advised what was correct (and not ok) to file exemptions on. Because my taxes are fairly straightforward, he did them while I waited (about 20 mins), so I knew right away if I would get a refund. He mailed the paperwork a couple days later, very neatly laid out - all I had to do was sign and send (he even included envelopes already addressed). He is an older gentleman, so do speak up, but he is very sharp, diligent and kind - which goes a long way these days!

Wasted precious time during tax season emailing back and forth questions. Requesting highly…read moresensitive information, and kept adding to their estimated quote on cost of filing a tax return. After I mentioned living abroad, a question that they failed to ask and I had to mention. They at first said the estimated quote might be even higher than the current $800 quote for a W2 and a 1099-K! After days of waiting they emailed me back saying that "We are not going to be able to help you" AFTER they've TAKEN ALL of my personal and deeply sensitive information. This was confusing, as it is the first time I've ever been denied service by a business; without any explanation no less! I went in with such confidence, so it's been a huge bummer to have such a challenging experience, not only do I hope that my personal information has been deleted as per my request. It also puts me in a very difficult situation now of having to scramble to find another provider that can actually get the job done in a reasonable amount of time.

Sandy and her team are the best accountants we've had. She is very professional and thorough…read more We feel very comfortable leaving our taxes in her competent hands. The staff is equally helpful and courteous. In the past we've had accountants that did an incomplete jobs or were not current on new tax law. I wouldn't hesitate to recommend them.

My wife and I are fairly new to Jersey City. We lived and worked in multiple states last year, so…read morewe did not want to do our taxes without a knowledgeable, experienced CPA. We contacted around 5-10 local CPAs (NY and NJ). John was incredibly responsive, reasonably priced, and generous with his time. He filed our tax returns quickly and explained everything. He made himself available to answer questions we had. We will certainly hire John again! If you're looking for a rating, we would give it 100 stars! Thank you for reading :)

We have been using Bill for almost 10 years if not more and couldn't be happier and more satisfied.read more

A CPA that is actually easy to reach, to communicate with, and genuinely try to help. We had the…read morebest experience with our tax return this year: Fast, right, and not expensive.

Hands down the best accountant we've ever had. Will not let anyone else ever take care of us or our…read moretaxes!!!! Been using him for quite a few years now and love him and his extremely attentive staff! He's down to earth, funny and a nice guy too! You get what you pay for and he's worth every penny!!

I've used Robert J Klein, CPA for over 5 years now. They are true professionals - knowledgeable and…read moretimely. While tax season may be a drag for most, I rest easy knowing I am in reliable and dependable hands. The entire team is great. Cannot recommend them enough.

Our family has several restaurant investments and we did not have a good experience with this…read moreaccounting firm. The financials were oftentimes late and my uncle had to make many corrections. Our sales tax was also messy and one quarter, we had to refile. I think this office is just overworked and they don't pay attention to details, which is important with financial investments.

Last year, we had Ryan Curran prepare our federal, NJ and NY tax returns, and he handled our…read moreaffairs in such a professional, but personal, way that we will definitely be going back to him this year. We have confidently referred him to several of our friends and family members. He is extremely knowledgeable on a number of different tax-related issues, and we were VERY happy to get back a tax refund on all our returns!