I am really trying to be positive about this company but they fall short in terms of what I am paying and the care I am receiving. They are constantly on the phone or eating smelly foods. They seem to have attitudes that I cannot relate to and I must call several times before they come to help me I like to keep an open mind but must write this review now. read more

I really love my doctor, however the front staff are often rude and impatient. They roll their eyes and are not always nice to myself or others for no apparent reason. Not the type of people you want to be greeted by at your doctor's. read more

This location is nice and parking is not bad. There is a fitness center when you walk in to the right. To find this doctor office you either take the stairs or use the elevator. And the office is at suite 2500. If you need help there are people always walking around and they will point you in the right direction. When you first walk in there is a glass window where you sign in. The front desk employees are always friendly and great you with a big smile. The wait time varies but it usually does not take too long.I've also seen a few doctors at this location. I've seen Dr. Elisa Mandel, Brittany Sands CRNP, Randi Banner CRNP. My personal favorite is Dr. Randi Banner- she is just a genuine, warm, and personable person. I feel comfortable talking to her and she is a good listener. I never felt rushed and she really takes the time to make sure she goes over everything and doesn't skip anything. She also ask how my life is going and if I have any questions about eating healthier, exercises, etc. She also has seen my older brother and when she sees me she always asks about him.Overall all the doctors I have had are great. I just have a favorite doctor and that's a good thing. read more

The administrative staff has been consistently rude for literally years. Would not give my messages to doctor, would make me wait hours to be seen literally, would refuse to book me for sick visits telling me to go to urgent care whenever I called. After 6 long years I'm done, I'm out, they're too difficult to deal with. I actually tried to tell my doctor and I could tell he did not care about my experience either. You're going to keep losing people at this office if you don't change this attitude. read more

The original Drs were good but sadly this practice relies mostly on NPs who are Resistant to patient feedback and will even double down on diagnosis mistakes. I ended up wasting time, money all before finding different healthcare providers. read more

I was a patient at buxmont medical for 20 years. Back in the beginning care was great. Staff really cared about their patients. Over the years things changed. Support staff changed and seemed more rude and rushed. The doctors started policies where you had to make a choice about who you would see and you could only see that one doctor. Now over the course of the past year and a half my doctor retired. This wasn't my fault, and I've been a patient for 20 years, but tough luck. I would not be allowed to see any of the other doctors. Only a nurse practitioner. I don't mind seeing a nurse practitioner sometimes but the reason I have a primary care doctor is to see a DOCTOR. To bad they said. I'd either have to see a nurse practitioner or go to another practice. What kind of doctors office does that to it's long term patients? I am very disappointed and sad by this treatment read more

I see Brittany when I visit BuxMont Medical. She is awesome. She is very attentive to what you need for care. Recently I had routine bloodwork done, she noticed something wrong and insisted I come in immediately. It was discovered my appendix was ready to rupture. She sent to the hospital and it was removed before any rupture occurred. Her attention to her patients is greatly appreciated. She is also a pleasure to speak with. I refer her with high marks. Best Regards, Jack S. read more

If I could give there staff less than 1 I would. They will give excuses before they start to solve a problem. The office manager tries his best to avoid issues and Seems to tell his staff to ignore problems. Trying to refill a prescription or get a referral is an absolute nightmare. You will need to repeatedly call when you have an appointment with a specialist as they tell all kinds of reasons why they did not respond. Every time you think you got thru the red tape you will find yourself back at the beginning of their process. Hopefully your medication is not something you need. Like insulin or your sons asthma medication. They never respond to repeated request from you pharmacist. They actually said that they get so many they don't keep up with that. I could go on and on how awful their service is but if this does not warn you of my families repeated nightmare. Keep your sanity and choose another health care provider. read more

I am trying to find a new doctor and called this place. They told me I had to see a nursing assistant. Ok but why can't I see who I want? The lady on the phone was rude and told me the doctors are too busy for new patients. So if they are so busy I don't want to be a patient of this place. Seems like they don't care about anyone new just fyi. read more

I just switched to Buxmont Medical and I received the best medical attention here. Lisa Bengle, a nurse practitioner there, is very knowledgeable and down to earth. She spent plenty of time with me and explained everything very well. The staff at the front desk were also attentive and friendly. I was not waiting as long as I expected and got more time with my practitioner than I expected. I highly recommend this place and am glad I've started going there! read more

Awful. Every single person including Dr. Carolyn Ryan (who in my opinion was the worst) that I've spoken to on the phone and that my mother, as a patient has dealt with, is just rude. They show zero compassion, absolutely horrible bed side manner and should be working at a place where they do NOT have to deal with people.. my mother and I have been treated better at a drive thru at a fast food restaurant. read more

Unhappy with the service. I was late to my appt (I know I should have been on time but I called to let them know I was stuck in traffic) but then once I arrived they said they might not be able to take me because I was 10-15 mins late and took over 15 mins to figure out if they had time to take me.... in 15 mins half of the appt could have been done. Then they refused to give me bloodwork after I said I was feeling ill and lightheaded without having a physical. Do not recommend and I will not be back. I've never heard of a doctors office turning away sick patients... especially when they feel lightheaded and ill. DO NOT GO THERE, they do not care about their patients, only their schedules and $. read more

This is an outstanding medical practice, and extremely busy. The poor reviews I've seen here are a complete joke. I've been going there for over 15 years and they are always good. If the poor reviews were even remotely accurate Buxmont Medical would be out of business. Instead, they are so busy & thriving with scheduled appointments that you usually can't make an appointment for less than a few months in advance. If you have an emergency one of the physicians (they are ALL excellent, especially Dr. Roselyn Wills), is ALWAYS on call. If you don't have an emergency, but have an urgent need (i.e., bad cold, poison ivy, sudden rash) you always schedule an appointment that day (call early in the morning), and be seen by one of the many highly qualified physicians. The office staff is courteous and pleasant. There are about 9 of them by the way, another indication of a busy, thriving, and excellent medical practice. I highly recommend Buxmont Medical. read more

I found the Dr.s there very rude and abrupt! The office is cold and unfeeling as well. I did not like Dr. Ryan and Dr. Elisha Mandel at all, they dismissed my problems as not important, felt blown off. I go elsewhere now and would not recommend their practice. read more

I saw my primary care physician, Dr. Ryan today. She was attentive, caring and patient. All the staff I had interaction with were friendly and helpful. I would recommend this practice to a one looking for a doctor. read more

I wish I could give a minus one. We were willing to tolerate the horrible office staff because of Dr. Carolyn Jeffcoat, an exceptional doctor. When she left, we tried to stay, but the staff is uncaring, unprofessional, rude, and indifferent to patients read more

I have had a fabulous experience with Dr. Elisa Mandel. She spends time with me, answers my questions and is nonjudgmental. I really like this practice and would recommend it. read more