This is a 6 month AFTER installation review... OK,, everyone expects friendly and professional…read moreservice from all employees of a company trying to get your business; so,, everyone I had contact with at Sol-Up went beyond this expectation !!! Matt, the sales Rep was my first contact. He explained everything, and, it all worked out just as he said. He said Sol-Up would take care of everything, and they did ! Permits, city inspections, electric company inspections, HOA paperwork and of course the installation itself,,, they take care of everything; they even paint the exterior box to the color of your building !! And the Powerwall 3 is a marvel of convenience and engineering. A lot of thought went into its design.. After 6 months,, I'm still impressed !!! Now,, my motivation to have solar installed is the electric company itself. You see, I could not understand why my home lost electric power when there was a fire/disturbance miles away. The electric company Rep told me their power transmission system was singular, they don't have the capability to shutdown individual power lines,, they have to shut down everything !!! So, the Powerwall 3 allievates their antique system with that shortcoming since I now have battery backup power for my entire house !! I can't recommend Sol-Up high enough, 5 stars isn't high enough !!!

Following up on Sol Up, absolutely the best solar contractor in Reno. We've been having bird…read more(pigeon) issues with our four-year old Sol Up system, where the birds have been using the PV cells for protection. Spoke with their office folks, who sent out a representative to assess the condition, and prepare a strategy to make the system bird proof. System's new guards installed, so that there is no access to the under panel space. Those birds will have to look for another Reno roof for protection. Thank you Sol Up.

I really liked them when you are working with them and installing. After having them for sometime…read more You realize how young and naive you were once. As I never realized or thought to hire an electrician to ensure everything is OK. Now we are here and out of warranty for bad installation. It cost a pretty penny to make sure the house is going to be safe. The solar electrician we worked with asked why we went to them. Rather than the company that installed our solar. Long story short. They dont have the talent to support. Took a few months of back and forth to get no where. Its a bit disappointing. Sales team are so good to make things look like it was so worth it. Either way. The people are good. For when we worked with them, they had good ratings. Next time, I'll do better res w arch for companies if I proceed to move towards sustainability again. I was hoping it would be a good relation for the long term. We still have them. As the solar panels are awesome. Just sad to know that they didnt really have the appropriate talent or knowledge to ensure they were following best practicing for the electrical aspect. The most important side. So FYI they did installations through a third party and they are G3 solar. Reno Solar is just a sales company with members who probably know nothing g about the installation process. They have been in comms with us. Just overall I give them a 0 for safety. 3 for friendliness. 2 for knowledge. I would rate them lower on yelp, but I did like how they worked with us for the install, prep, and attempt to navigate the wiring concerns that a non solar electrician saw. He wasn't even an expert on solar. He even noticed. Either way. If you want solar. I suggest you go to a different company who has trusted members within the solar installation process and properly skilled electrical members.

Got a quote originally from Jory, went with another company due to a better price and my gut…read moretelling me something wasn't right. My system was installed quickly and efficiently with absolutely no hiccups. Wanted battery back up so I left a message for Jory and got crickets. Oh well, there's lots of other companies out there. Based on some of these reviews, glad I went a different direction for solar.

I called in to see about getting someone to look at my SolarEdge inverter as it was spiking and…read moredropping intermittently throughout the day when collecting solar energy on the app. He gave me some straight up advice, and some additional information about possibly expanding my system when I asked about it, as I have a Rivian R1S EV. He wasn't pushy while on the line to get a sale and I really appreciate that service from the person I spoke to. Thank you. I am now strongly considering an expansion and possibly a battery to help offset incoming power bill increases due to data centers causing bills to go up for everyone in the AI "gold rush" that is about to happen in society. Thanks for the great information and I will likely be back to purchase if we go that route.

schedule me out 3 weeks for a repair, canceled 3 days before. if that's how they do business; what…read morewould I expect if they touch my system?

I needed to have 2 end solar panels taken off my roof, so I could have…read morea leak repaired. I contacted Great Basin Solar and was given a quote of $1050. I was told that it would be a teardown and rebuild of the 2 solar panels. In fact, when the 2 guys got here it only took them about 20 minutes to disconnect the 2 end panels and put them on the ground. After the roof was repaired, they came back and put them back in place and reconnected them. This took another 20 min. The right thing for Great Basin Solar to have done would be to adjust the cost do to the limited amount of time the job really took to complete. I will say that the 2 guys who did the work were great and easy to work with. The cost of this simple job cost me about 5% of the total amount I paid for the whole solar system. I would not recommend Great Basin Solar.

We hired Travis to design and construct our Solar system, based on good reviews online and his many…read morepromises of expertise. Travis faked his way along, until I paid him for the design and permitting phase. Then he ran off, ignored our project, and failed to complete the required HOA permits, failed to complete the solar system design, and failed to apply for County building permits. A real scoundrel, not to be trusted. We filed detailed complaints with the Nevada State Contractors Board, Better Business Bureau, and his Bonding company. All of whom said we need to sue him in court. Warning: when his lips are moving, you know he's telling false stories. Same for his slime-covered attorney. A nasty company.

Fantastic company, amazing customer service they keep you informed every step of the way. Would…read morerecommend anyone wanting a solar system to check these guys out.

From the owner: Solar Energy is Helping Nevada Manage Increasing Electricity Bills! Call to see if your home…read morequalifies!

1 Star feels generous for this company given my experience and their fraudulent sales tactics. The…read morebottom line is this company does not stand behind its product. We purchased 27 "High Snow Load Rated" panels from this company and 100% of them failed. The warranty has specific exclusions requiring you to shovel the panels despite some of them being located some 30 feet above grade. We were able to shovel half of them, the other half were inaccessible. All of them failed. Their response "file an insurance claim". They do not disclose their 15% loss experience in 2017 nor will they disclose their loss experience in 2022-2023 which was much more profound than 15%. The bottom line: it's absolutely fraud to sell "high snow load" panels in Lake Tahoe and then do nothing to support the product. Do not buy anything from this company. Disgraceful.

This company has been fantastic to work with. When the company that installed my system pulled out…read moreof town six months later they came to the rescue and worked with the inverter company and the panel company to help me through some painful times. They are extremely responsive and the guys that come out are very informative and explain to you what they're doing and why they're doing it. I would highly recommend this company.

We looked around for a local provider who could give us the high efficiency panels that we were…read moreinterested in. A few providers could not deliver top efficiency panels, but Brody from Del Sol was knowledgeable, answered all our questions, and had the panel options we were interested in. It was still a leap of faith considering the size of the investment, but Del Sol performed well overall and we are satisfied with the results completed within a reasonable timeframe. The only constructive feedback is for the crew to communicate a bit more during installation on what is going on. Brody was pleasant and responsive whenever I reached out.

From the owner: Go solar with the Leaders in Local Solar - Del Sol Energy. Free solar and battery storage…read moreassessments and quotes. We handle all aspects of the job in house from Engineering, permitting, installation, service and warranty management.