Excellent facility that's well maintained and secure with 24 hour on-site management…read more Manager John was always friendly and helpful. It was a pleasure doing business with him. Highly recommend!

I never had to worry about my stuff here. Very secure and friendly staff. Will use again if needed…read morefor sure! Thank you!

Got a unit prior to moving to Coos. The unit was clean. Property was clean & nice, there is a…read morehelper that lives on site named Mike. He's a great guy! There are cameras on site that they monitor regularly to so your stuff is safe there. Pretty affordable, not too expensive.

I love this place. The staff is awesome, if a mistake is made they own it and make it right. The…read morelocation is great, climate controlled area to keep your belongings from the elements. Staff live on site, with a big dog. Very secure, I never fear for my storage items, cameras are everywhere, gates are open 365 days a year. totally recommend this business. Very popular in the area many, many other people trust the Fortress as well.

Great place and great service! 24 hour access is a great bonus and the owner is very responsive and…read morehelpful.

This place seemed like a great deal until I sent a message to this guy explaining how y bank…read moreaccount was on hold due to unauthorized withdrawals from a scammer account I had no knowledge of and I never received a response I have been stuck out of town ever since I've continuously tried to contact him with no response then I finally get a response and he had for closed my unit and gave my property away even though I had been trying to contact him to pay him the 1 month I was behind the current month and 6 more months on top of that he was incredibly mean about it verbally and had not vare that it was every thing in world that myself and 15 years old daughter had other then the 2 gym bags of clothes we have between the 2 of us , so I'm sueing this place and hopefully this heart human being won't be able to do this again to anyone else. Horrible hearted people are the worst.

Definitely not a secure location. I had to replace the complete door lock and handle of my RV after…read moreit was damaged from a break-in that occurred on their property.($180) I notified them and they did nothing about it. I also had problems with the electrical breaker having to be reset constantly. unfortunately, I couldn't stop worrying about my RV being parked there. And when I called them to let them know that I had pulled my RV off of their property and asked for a cancellation/refund of my RV spot I was told there is no refund on rent. I notified them on the first that I would be moving out.One more great thing about alder acres rv storage. If you don't want to worry about your RV, I would highly recommend storing it somewhere else. There was also people staying in their RVs after hours, which is not allowed in the storage area from what I understand.

Manager is not a nice person, if she isn't harassing you over stupid reasons she's ignoring your…read morephone calls, won't fix things and you don't matter, only thing that matters with these people is your money coming in and that you jump thru her hoops! If she decides she doesn't like you she will make up things to evict you! I've seen it done firsthand to several people.

As far as reliability and cost, they were not bad at all. However, after they moved my things into…read morea storage unit, I returned to the storage unit to find they had stacked multiple boxes upside down or sideways, stacked heavy items on top of obviously more fragile and small pieces of furniture, did not use any furniture protectors at all for pieces that were brand new. They also stacked heavy items on a futon sofa that I specifically said needed to be stacked vertically as to save space and avoid placing heavy items on it. Also, they shoved items into my bike that may have sustained damages but because I can't even get to my bike at this time because of their poor stacking of boxes, I can't really tell. I was going to use them for moving out of the storage unit and into a long term rental when I find one, but am looking elsewhere for help. I've used movers many times in my life, and this company was the worst by far.

These guys really hustled! Solomon, Kei, and Phillip were the best movers I have ever seen. This…read moreis from a veteran, so I have seen some movers. If you can get these guys to do your move, you will be in the safe hands of movers that care.

My insurance had Holy Smoke towing come out last night to change out a flat. Bill came out quickly…read moreand helped out a lot. Great guy and great service. I would recommend Holy Smoke to everyone. Thank You Bill.

We had a flat tire on 101 near Hauser, and discovered that our jack wouldn't work to lift the Jeep…read moreso I had called our insurance for roadside assistance. After waiting well over an hour or so the gentleman with Holy Smoke Towing just happened to drive by and saw us, he turned around and changed the tire for us. Who knows how long we would've been waiting for our insurance assistance. YES, good people still exist, and he truly is one of them. Very nice man, and if I ever need any assistance again I will be calling him for service! Thank you so much!!!

UPDATE: unfortunately they've hired someone new and she is a witch from hell…read more I've been coming here for TEN years. I've seen the improvements and have grown to love this place. I arrive, I wash, I respect my area and help others, I clean up, I do my shit and leave. Period. Today, this short balding larger older lady comes out of the office, I smile, she grimaces. Ok, whatever, I go about my business. Someone shut a dryer door a bit too hard for her, she screams DONT SLAM THE DRYER DOORS! I looked at the other customer like WTH?? We kept it pushing. Someone else came over with headphones on, did the same thing - slam! Not one word from the wicked witch of the washers. I shrugged it off, figured the witch was having a bad day, and proceeded to fold all my clothes (a few more people "slammed" the doors, but that's not my business!). When I was done, I went outside to get my hamper from the car, loaded up my clothes, went back to the car and was about to leave when the witch came running out and motioned for me to stop. She then told me I was no longer allowed back at this laundromat. I laughed. Because WHAT?! She has to be kidding! She spun around on her little legs and walked away. I asked her name but she refused to give it. Such a lovely courageous woman. To the managers of this laundromat - please fire her. If she's going to indiscriminately tell customers to not use this establishment, that establishment won't last very long. Simple math.

Clean and every machine was in working order. It is just really expensive to do laundry in this…read morearea. $4.25 for a single load, $6.25 for a double load and $8.25 for a triple load. The machines accept Apple Pay and credit cards. There is also a machine that allows you to use cash and obtain a preloaded card. Only negative no one is on site and the bathroom is locked to prevent vandalism. There are no vending machines either, but there is a DQ across the street.