Very saddened and don't write negative reviews casually. Josh is in my BnI and really really let me…read moredown. joined his preferred customer program and he just really disappointed with horrible service and then got into an argument about it. I've got the email exchange to prove it. i respectfully recommend you seek AC service elsewhere.

Josh and his techs were able to come out to my house on short notice to diagnose an AC that needed…read moreto be replaced. He provided us with quotes that were below what other AC companies were quoting. We ultimately chose Elite Air Experts because of their years of experience, knowledge, and professional and fast service! They even cleaned up after themselves!! As a Realtor, I would absolutely refer them to my clients for their HVAC needs!

Clint and his team do great work and are efficient! I have been using this company for about 20…read moreyears. No idea why I have not reviewed! Sorry. They are responsive and know what they are doing. If I have a choice, I won't let anyone else service our system. It is at a rental property and I fight to have them address any and all issues. They are a very reliable company. I wish they could sell me and install a system in Austin. As they say you have to kiss a lot of frogs before you find your match.

I think it's very unprofessional to call to cancel/reschedule my appointment for the following…read moremorning at 4 pm the day before - especially with a confirmation message in the morning. The appointment was made last week and arrangements made to accommodate it. This may not be an emergency AC repair but it's bad business and has indefinitely set back my project since I can't just take off whenever I want from my job.

Great to deal with. Quick and efficient, would use again. Tech was very knowledgeable and friendly.read more

Lamont made me very happy. My water heater had leaked a big mess in my garage. I called and…read moreexplained that I had just had surgery and my son was there but would be going home son. They called early in the morning and left a message that they could Send someone that day.They were there before noon. Replaced the water heater, practically cleaned my garage, and hauled off the old one. Cost about 2K less than the quote from Lowes and a lot less add one. Thanks, Lamont. Great employees, Joel and Ashton(?).

While they were prompt in their service of my hot water heater, the price they charge is…read moreunreasonably excessive. I was charged $135 to have them come out for 10 minutes to tell me what I already knew (it will need to be replaced). Then it's a "flat rate" of $950 on top of that for 1 hour's worth of work to replace the heater. They were unable to tell me the model of the heater before it was installed so I could compare prices. And forget about tankless installs. No one there knows how to do that (a direct quote from the plumbers who came out). For anyone who needs to replace a hot water heater ASAP, go to Home Depot or Lowe's first and buy it yourself. They go for $400-$500 and take about an hour to swap, probably less. So let's see...$500 for a heater plus 1 hour worth of labor at their price ($135 per hour) adds up to around $635. I would have been very happy to pay this amount as it is reasonable. Paying almost $1100 to have it swapped is totally absurd. Voicing my concern with several employees there was met with the typical apathetic response "well, that's just what it is". The owner claimed this charge was reasonable. Sure it's easy to gouge customers all day & claim it's reasonable when you're the one raking it in. Finally after the heater was installed, I had asked what happens to the old heater. I was told I could just leave it at the curb and it'll get picked up. So after the plumber packed up & left, I was stuck with my old heater sitting in my driveway. There was no offer to even help me get it to my curb. He was very busy that day and apparently couldn't be bothered to assist. Talk about kicking someone while they're down...thanks guys! Real professional and courteous! I learned a very valuable lesson from this experience, and I'll make sure my friends and neighbors know who not to call moving forward.

Bri was outstanding on out lining the maintenance agreement! She explained everything in detail…read morewhich I appreciated!

Showed up on time, very friendly, solved my problem. I am a very happy customer and will continue…read moreto use Colley Refrigerator. Service person was very knowledgeable about HVAC and figured out the problem very quickly.

After discovering a leak in our roof following last week's heavy rainfall, we immediately submitted…read morea quote request on Yelp. Carlos from White Star Roofing was the first to respond and even offered to come out the same day--even though it was a Saturday! From start to finish, Carlos provided excellent communication and kept us informed every step of the way. He thoroughly inspected the roof, showed us photos of the leak we already knew about, and identified another area where squirrels had chewed through the roofing materials, potentially causing an additional leak. The repairs were completed quickly and professionally, and we're happy to report that there is no longer any water coming into our home. On top of that, the pricing was very reasonable, especially considering the prompt response, quality of work, and attention to detail. We truly appreciate Carlos's honesty, professionalism, and commitment to customer service. If you're looking for a roofing company that is reliable, knowledgeable, responsive, and fairly priced, I highly recommend White Star Roofing!

Carlos responded quickly to my request for a quote to install rain gutters around my house that had…read morenone at all. He came out the next day to provide a quote and I ended up putting gutters around the entire house after discussing the challenges I've been having. I was extremely happy with the price he provided (very fair) and he provides a 2 year warranty on the installation. He helped me pick the right color and his guys came out to install them just 4 days later. They were quick, efficient, and did an excellent job with the install!! Very pleased and would absolutely recommend White Star Roofing!

The service I've received was amazing they've gave me a great value on there work the money they've…read morerequested was a amazing deal with no bargaining. They left my house in great shape! I would definitely recommend them to who ever needs there house lifted or fixed. I hope your company goes skyrocketed.

Please stay away from this company. They "leveled" my home and approximately 6 months later the…read morefoundation in certain parts started failing. I contacted them but they kept giving me the run around. I had to file a police report. The police advised me to send a certified letter. I did but the address they had online was a home in Fresno. They finally came back and charged me an additional $1800. They supposedly put a pump under my house to pump excess water from underneath. The pump has never worked. I started having problems again with my foundation. I contacted them and they asked me to send pictures. I told her that pictures could not reveal the problem and they needed to come see it. I haven't heard from them since. I currently have a new contractor working on my foundation. They showed me what Star Foundation did versus what needed to be done properly. They did not use treated wood and a lot of the bricked they used were old small broken up pieces. Needless so I'm paying them $16200 to redo Star Foundation's work and do the job properly. Please avoid this company or you will definitely regret doing business with them. The work they did for me is still under warranty but they will not honor it. CROOKS!!!

Call KG air they came out that day 45 minutes later HVAC was fix, Family HVAC had been working on…read moreunit for days. KG air will be my first call and only call. Thanks again for knocking this one out !

Karl and Trevor are professionals and craftsmen. If you want someone to slap a system in I am sure…read moreyou can find it anywhere. If you want someone who takes great pride in their job KG is for you. Literally couldn't be happier.