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    BYU Outdoors Unlimited

    3.4 (14 reviews)
    Open • 9:00 am - 6:00 pm

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    Waited two hours to get a pair of ski's and boots......horrible customer service

    Horrible customer service, this place is a joke...took two hours to get a pair of skis and boots

    Front of the store!

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    2 years ago

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    2 years ago

    I am very happy with the service! Very kind staff and awesome people and atmosphere. It is owned by BYU so it is a great school.

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    2 years ago

    Second year in a row, since moving here, we have outfit our out of state grandchildren go the slopes. It is great!

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    2 years ago

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    4 years ago

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    10 years ago

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    9 years ago

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    5 years ago

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    9 years ago

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    Sportsman's Warehouse - All your outdoor needs

    Sportsman's Warehouse

    2.2(30 reviews)
    2.9 mi
    •$$

    I really can't say that this Sportsman's Warehouse is any better than any other SW, but I can say…read morethat overall I'm a big fan. I've been to all the other, bigger outdoors stores (it's hard to think of Sportsman's as small, but comparatively, it sure is) and SW has got to be my favorite. Maybe it's just the stuff I'm selecting, but the prices are always better here for the stuff that I'm actually going to use, and buy frequently. There are several fishing lures I prefer, and they're always a buck or so less here. I frequently pick up a canister of fuel for my backpacking stove, and it's reasonably priced, Backpacking meals, always a good selection. Beyond that, it seems that they do a much better job of carrying products appropriate for our climate, for the landscape, for the species of fish or fowl or beast you might be looking for--it just feels like a local shop, but with big shop lower prices. Rarely do I find a product that's just silly to carry for Utah, but elsewhere I'm always finding that. Kudos to being a bigger place but keeping it local. Get your backpack, tent, gun, ammo, fishing pole, rods, reels, line, lures, clothes, smokers, meat grinders, boat supplies, flashlight, hydration bladder, Dutch oven, and a bajillion other things here.

    I have been for multiple reasons, none of which were able to be resolved. When I asked about…read moreadjusting a bow for hunting, they told me they didn't know how to do it. When I asked for help printing a game tag, they said their system was broken, made me wait for an hour, then when I asked if they had figured out the problem, they just told me to go to Walmart. Honestly I'm not sure what services they can provide.

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    Sportsman's Warehouse
    Sportsman's Warehouse
    Sportsman's Warehouse

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    Level Nine Sports

    Level Nine Sports

    3.7(24 reviews)
    3.9 mi
    •$$

    A misleading ad about a ski package led me order it. The description was of skis and bindings and…read moreall the pictures showed the bindings mounted on the skis. There was one package price listed. I ordered them as such. I then received a shipping notification for the bindings with a separate price. I called immediately to cancel the order as I knew that having bindings mounted was not cheap. This was not what I budgeted for. I was told that everything was shipped, so the order could not be cancelled, but to call back when I received everything for an adjustment or to return the equipment. Btw, when ordering I was offered a 15% coupon, but then at checkout was told it didn't apply to my order. When I received the order, I checked with local ski shops and $100 was the lowest price I could find for mounting. I spent a half hour on the phone with a polite, understanding customer service rep inquiring about some type of credit. $25 was the offer. I pointed out how the ad was misleading, an offered coupon was not honored, and it would cost them more if I returned everything. I simply wanted at least half of the mounting cost reimbursed. The most frustrating aspect of this customer service interaction was that a supervisor will not get on the phone. The poor rep had to keep going back and forth. When she told me she could escalate the issue to a supervisor, I readily agreed, but she pointed out they would respond by email! THEY WILL NEVER GET ON THE PHONE AND SPEAK WITH SOMEONE!!! Sorry, that's horrible policy and I would discourage anyone from patronizing this business.

    Beware when ordering ski boots as part of a package deal…read more Be sure of availability of sizes of ski boots with a package your purchase. I returned my boots and wanted to get the next size up. Since there were none available in my size, I received a refund (based on package pricing (about $80). If I want to get a larger size boot, I need to select another model/brand and pay the regular (non-package deal price), which means will need to spend approximately $200 more for a comparable boot, not including the $44 it cost to ship the first pair back. I do not recommend purchasing boots if you are not absolutely sure of the size you need. When I asked about the return, customer service said "We always recommend to go in and try different boots on before purchasing online". I was never given (nor saw online) this recommendation.

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    Level Nine Sports - Sign's going up

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    Level Nine Sports
    Level Nine Sports

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    BYU Outdoors Unlimited - skishops - Updated September 2026

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