A misleading ad about a ski package led me order it. The description was of skis and bindings and…read moreall the pictures showed the bindings mounted on the skis. There was one package price listed. I ordered them as such. I then received a shipping notification for the bindings with a separate price. I called immediately to cancel the order as I knew that having bindings mounted was not cheap. This was not what I budgeted for. I was told that everything was shipped, so the order could not be cancelled, but to call back when I received everything for an adjustment or to return the equipment. Btw, when ordering I was offered a 15% coupon, but then at checkout was told it didn't apply to my order. When I received the order, I checked with local ski shops and $100 was the lowest price I could find for mounting. I spent a half hour on the phone with a polite, understanding customer service rep inquiring about some type of credit. $25 was the offer. I pointed out how the ad was misleading, an offered coupon was not honored, and it would cost them more if I returned everything. I simply wanted at least half of the mounting cost reimbursed. The most frustrating aspect of this customer service interaction was that a supervisor will not get on the phone. The poor rep had to keep going back and forth. When she told me she could escalate the issue to a supervisor, I readily agreed, but she pointed out they would respond by email! THEY WILL NEVER GET ON THE PHONE AND SPEAK WITH SOMEONE!!! Sorry, that's horrible policy and I would discourage anyone from patronizing this business.

Beware when ordering ski boots as part of a package deal…read more Be sure of availability of sizes of ski boots with a package your purchase. I returned my boots and wanted to get the next size up. Since there were none available in my size, I received a refund (based on package pricing (about $80). If I want to get a larger size boot, I need to select another model/brand and pay the regular (non-package deal price), which means will need to spend approximately $200 more for a comparable boot, not including the $44 it cost to ship the first pair back. I do not recommend purchasing boots if you are not absolutely sure of the size you need. When I asked about the return, customer service said "We always recommend to go in and try different boots on before purchasing online". I was never given (nor saw online) this recommendation.

Awesome!! Store, clean, professional, quick service and was…read morepleasantly surprised at how knowledgeable the young man was. I was especially touched by the humanitarianism of Society and the display dedicated to improving the lives of poor communities around the world through bicycles that help youth go to school. Very impressive.

Communication was horrible. The lead tech told me my bike was done so I drove there and the owner…read moresaid it wasn't. The owner wasn't very nice or cooperative either. It's a shame infinite cycles only has one shop now. Not many Cannondale dealers anymore. I would avoid if you are wanting work done to your bike. The only reason for 2 stars is because the new younger guy that they hired that works at the front was super nice and understands good customer service.

Very attentive and knowledgeable staff. Good selection. Service really tries to figure out problems…read moreand educate you. Pretty happy with this location.

Would have loved to give 5 stars but the pricing was steep. They did however fix my flat within an…read morehour but $64 was again steep. Great service and friendly staff

I was visiting from St. George and ended up buying a used mountain bike while I was in town. I…read morestopped in on a whim and spoke with Michael about getting it checked out. He told me he could do a full tune-up and inspection the same day, which was a huge relief. Michael was an absolute class act. He's incredibly knowledgeable and took the time to explain the basics and walk me through exactly what he was looking for. He gave great recommendations and, when a few unexpected issues came up, he even stayed late to make sure everything was taken care of so I could head back home with confidence. Outstanding service and professionalism. I couldn't recommend this shop more.

My new bike is a blast, and the shop set it up perfectly. They even proactively set it up for…read moretubeless, even though the manufacturer advertised it as "tubeless-ready." Awesome shop and service.

Bought a new Aventon Adventure fat tire e-bike yesterday at Mad Dog & dropped off 2 of my older…read moree-bikes for repairs. Steve was super helpful, and offered great advice. 5 stars all the way!

These guys!!!!! Are amazing!!! I ordered a 2023 Gen 5 Trek Fuel Ex 9.8 XT in 2022 from a Steve…read more Very knowledgeable sales person btw. I've had issues with my rear brake and they have always taken care of me. The latest issue was handled by Mason, and he's amazing! I happen to live in Arizona state now. These guys are and have been very responsive and helpful on warranty issues even though the live out of state! (Mason) Customer service has died these days and these guys still have it! Practice it! And take care of their customers! I highly recommend these guys hands down! They are doing great things! I just may have to keep using them for mailed purchases to AZ just to support them! That's how much I recommend Mad Dog Cycles! Thank you for your continued support after purchase!

Amazing customer service and helmets to fit all sizes! I would highly recommend these guys if you…read moreneed a fun electric bike up the canyon

I did two bike rides with my boys. One late at night and another the next day afternoon. It was a…read moregreat experience. They loved it so much we went twice. We would've went Sunday again if they weren't closed. The employees were super sweet and helpful. No issues with the bikes or helmets. Easy to use and clean!

This is a unique review - my wife and I had the misfortune of a flat tire a couple miles up the…read morecanyon. The proprietor was as congenial as could be and was almost inconsolable with disappointment that this had happened. He came quickly to our aid and insisted on refunding our money and offered us free usage of his e-bikes. In the end it was was still an overall great experience meeting this nice young fellow and we had no regrets. I would not hesitate to recommend using this resource, which is in an ideal location for a spectacular ride in a beautiful setting.

just went in today and had a great experience. I personally know nothing about shoes, and Mia was…read moresuper helpful when it came to answering my questions and offering suggestions. She also wasn't pushy or salesy at all which was awesome. Their 30 day return policy for store credit is also incredible. I will definitely be buying all of my shoes @ runners corner from here on out.

The store is laid out very clearly and is very easy to navigate! They have a WIDE selection of…read morerunning shoes and basically any and every accessory you could ever need for running! Whether nutritional products like energy gels or chews or running clothes, socks, and shoes, they have it all! Also, came here a year-and-a-half ago to get a new pair of running shoes, and they have a cool system to find the best shoe for you! Additionally, the associates were very eager to help and very knowledgeable about their products. Thomas especially helped me figure out the best energy snack for me! He was awesome!