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    C & B Awards and Apparel

    5.0 (3 reviews)
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    Services - C & B Awards and Apparel

    Engraving

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    Top Time Watch Repair & Engraving - Watch for reference

    Top Time Watch Repair & Engraving

    (41 reviews)

    Owner Mike was an hour late from posted online start time but I called ahead to make sure the job…read morewas fit for his expertise and to arrange a meet time, which he answered promptly. When I arrived he said it was $30 for a battery change and $25 for a link change (he said if I needed two links which I had, but was missing one of the two pins that would be needed to hold the links together, it would be an additional $10 for the part). I tried to haggle as it is a cash only business, to which he added sales tax to the service. So just over 60 dollars for a battery change and one link put-on. I personally think he was overcharging $5-$10 per service performed (in this case, two). However, he is an expert with years of experience and one of the very few watch makers available in the area. Also, you don't have to ship your watch if you don't want to (like many places require nowadays). There are various ATM's close-by within walking distance. It took Mike about 15 minutes and I would recommend but, must know he is firm with his business and signs are posted that sales are final whether your watch works afterwards or not.

    I do not recommend this guy at all! He doesn't give claim slips, he's rude and takes "precious"…read moreitem home for safe keeping. What a scam! My father took a clock there, and later passed. After several days of searching, we called him and he denied having it. When we showed up, there it was in his store. He refused to allow us to have it, even though we had proof it was my father. This guy made the situation much worse. He even wanted my DL, for what I'm not sure. Not sure what rock he climbed out of but he needs to return. One of the worst! Experiences ever. Doesn't know what customer service is and if your a female, forget the respect. I'd stay away from this place, and go somewhere else.

    Federal Way Custom Jewelers - Custom engagement rings are our specialty- like this pear shaped Diamond halo ring.

    Federal Way Custom Jewelers

    (120 reviews)

    $$

    When we first came in we were welcomed in and told to wait for an available associate, no biggie…read more We walked around and looked at what they had. Brandon was the first to help us and apologized saying he didn't realize we were waiting. Again, no big deal he got right into figuring out what we had come in for. We said we wanted to look at engagement rights together and wanna see what we like and don't like cause how can you know unless you go try some on. We were then sat down with another associate, Sean. Idk if he was just looking to make only money that day but customer experience was horrible. He was asking what I was looking for I said I'm leaning towards a Dutch marquise but know they're hard to come by so I wanted to see marquise in person on my finger to get an idea if I'd like it in real life. Brandon had already laid out some marquise for me beforehand so Sean showed be them again and then talked AT me and explained what I wanted was an elongated hex... thank you, thats great to know although both are correct. He explained what cut and clarity were. Not something I was confused about but again, thanks. He pulled up some from his source and told us how much they were and it felt as if he was trying to make us leave or scare us away by mentioning the prices. Then he asked for timeline and my boyfriend didn't wanna say exactly what the timeline was in front of me and it's like a switch went off and he just wanted us out of his store. He was like okay well here's my card and lmk when you guys are ready. And then we just sat there in an awkward silence for a moment cause he dismissed us so fast we couldn't even process we were being kicked out lol. Anyway... I would not recommend coming here unless you can be perceived as being loaded, if you get what I'm saying. Horrible customer service from Sean. Brandon however, was great. Really wanted to support a jeweler local to us but I could never spend money at a place that treats their potential customers like this.

    Sean helped me with my watch today and was very informative and was an absolute pleasure to work…read morewith. They have a cute little dog named Sam which made the visit even better. I would give Sean 10 stars if I could. Please reach out to them for your watch and jewelery needs

    C & B Awards and Apparel - trophyshops - Updated September 2026

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