Driving through Crater Lake National Park, a foreign tourist in a rented RV (yikes!), demolished…read moreour driver's side mirror. There are few things in life I dread as much as auto repair, but these guys made it remarkably painless. They worked with our insurance company, made sure they had the right part by the time we got there the next morning, and took care of it while we waited. The job was done fast and very well. They even gave us cokes in glass bottles and had a shady fenced yard for our dog to play in while they worked. Wow, that's some real customer service. I would highly recommend Ron's Auto Body to anyone. Thanks again, guys.

James and the rest of the staff took good care of my Prius, leaving it looking like new. It was…read morenice they have a lifetime warranty with my insurer, USAA. I appreciate the nice wash job before I picked up my car!

I'm so grateful for the kindness and honesty shown by Crabtree Auto Body when helping my…read more87-year-old mother with her car. She's been there a couple of times, and each time they treated her with patience, respect, and fairness. It's such a relief to know there are still honest people out there who truly care and don't take advantage of elderly customers. Thank you for taking such good care of her -- we highly recommend Crabtree Auto Body! Connie Zettle Mitchell

This is a great shop! The folks there are kind, helpful and HONEST!…read moreThey were by far the best price and most flexible for what actually needed to be done. I would give them 10 stars if I could!

Main Auto Body is awesome. I had taken my car to another shop in town that was recommended to me…read morebefore finding Main Auto Body. The other shop (who shall remain nameless) completely screwed up the repairs - and the repair work they did literally began to fall apart while I was driving around. Main Auto Body was COMPLETELY different - Ellie and Antonio gave me fantastic customer service from start to finish. They basically had to redo work from the other shop - and walked me through each step. The work done was like night and day - they did such a good job and my car feels rock solid again. They also handled everything with my insurance agency - and the whole process felt incredibly smooth. Highly recommend.

I can't say enough good about this shop. You can tell customer service is number 1 to them. I had…read morethe underneath part of my car, that protects debris from getting up under it, fall partially off going over a berm in January. It's been dragging about an inch off the ground since then. With my work schedule I was just not able to get it fixed. I take my dog to doggy daycare right next to Main Auto and I thought....I'm just going to ask if they can unscrew the part hanging down. I stopped in the office and asked and right away the Owner (I think it was the owner) came out and looked and called one of the guys over to fix it. I told him it was like 2 screws. Of course after the guy went under the car it was a bit more that needed to be done. I offered my credit card and he said I didn't have to pay anything. It's so nice to see businesses still out there that are so willing to help. This totally made my day. If they're that great at helping me, they surely must be awesome on taking care of anything. Thanks so much guys !!!! Karen

They did a fantastic job on our car after we were rear ended. They worked with the insurance…read morecompany and our dealer service department to make sure everything got done and coordinated. Kimberly in the office and Dan were great at keeping us informed.

Ellie did a superb job throughout the entire process, communicating with us as well as working with…read morethe other party's insurance company. The quality of repair on our Jeep was also exceptional. Their bid was also the most reasonable of the three that we obtained.

Recommend Auto Body Concepts without reservation. Here's why. About 10 years ago a lady reversed…read moreinto the side of our new Imprezza when 2 weeks old. Her insurance said we had to take the vehicle to Auto Body. It came back just like new. Yesterday (07/01/26) we had a mishap with out front fender. We remembered the previous good service we had gotten from Auto Body, so naturally they were our first port of call. Mr. Ryan came out and had a look-see: then fixed it on the spot. Cost, "a handshake!" Amazing in this day when folk worship the mighty dollar. Apart from that kindness - if you want to be treated by the receptionist and the people working there as if you are a real person? You now know where to go. Ivan Cocks

Service was great. They did an excellent job on repairing my Bronco…read more also my Vechicle was clean up inside and out. will recommend take your Vechicle there for any repairs

My experience suggested unequal treatment, and it appeared that service may have been influenced by…read moremy skin color.

Sliding door on my van wouldn't close. Spontaneously stopped by Crash for a brief exam and quote…read more Holly came outside, looked at my problem - solved! Free!! Can't beat that!!! Shop was very clean and impressive. I used to drive race cars - like clean, professional shops Would happily go back with any future issues.

I was hit from behind at a stop light. She was going fast. Totaled the rear end along with my bike…read morerack. My car looks brand new. The inside rear needed replacing along with the exterior rear and rack. It looks brand new. They even ordered, put together and installed the rack. They kept me updated on progress throughout the job. Very happy with ##lithiabodyandpaint.

It is an unhappy thing to have something happen where one has a reason to update a review for an…read moreauto body repair place. But it is a happy thing if you need auto body repair to work with Lithia. My original review was to sing Lithia's praises for the top notch work they did on fixing door damage done to our car when we got side swiped when parked in a local lot. This time we needed extensive auto repair and auto body work after we hit a deer on the freeway while we were traveling 55mph. So, perhaps there was serendipity in the previous need for the minor body work because as the tow truck driver picked us up and loaded our undriveable vehicle on his truck and asked if we had a body shop in mind, we said, "Yes. Lithia in Bend." Once again, superior customer communication by them at every step during the nearly four week repair process, top notch attention to getting every detail right in the repair and a well itemized (four page no less) list of the parts used and work needed, including towing the vehicle to the local dealer where specialized mechanics could reset all of the car's computer settings. Ten grand later, they delivered our trusty MDX back to us in the same new and perfect running condition it was in before the ill fated collission with the deer. We recently referred friends to Lithia after their new Toyota SUV had been crunched in a parking lot fender-bender and they too said they had the same five star, six star really, experience for communication and work quality by Lithia as did we. The bottom line is, it is an unhappy thing to need auto body services. But if you do it is a very happy thing to have Lithia do the work.