They are wonderful!. they found a much more affordable way to fix my sewer pipes and did a great…read morejob, covered it all up well afterwards. Very nice!! I recommend them highly. Marianne

Jeff did an amazing job on our septic tank problem. It was a very challenging situation that took a…read morelot of problem-solving and thought. He worked diligently and carefully. And ultimately solved the problem and did a great job repairing the system, cleaning up, and replanting the hedge that had to be dug up to find the septic tank. I highly recommend him.

Phenomenal company to work with. We had a local move between homes and they made it as easy and…read morestress free as can be. Tom was extremely delightful and a pleasure to work with. If I ever need movers again, they will be the first I call. I have nothing but positive things to say about this company.

Awesome movers, guys where fast. No damages, just amazing, so much better than u haul Bc I didn't…read morehave to pick a single thing up and cleaner and more gentle than two men and a truck, just amazing, thanks guys

After my basement flooded, I contacted Southern Lakes Plumbing & Heating, who recommended Phil's…read moreElectric Drain Service to fix the issue. When he arrived, I explained what was going on. Despite telling him that turning on the water caused flooding, he did so anyway, which, of course, only caused further flooding that I had to clean up myself afterwards. After about five minutes, in which he was talking out loud, clearly confused, not understanding what was going on, he told me he could not fix the issue and said that we needed a plumber. We were then told there would be a $145 service charge for coming out, but we were only informed of this service charge after "their work" was done, which lasted just five minutes and only caused further flooding. When I told him we were never informed about any service charge, they reduced the fee to $125. This will be our first and last time ever contacting Phil's Electric Drain Service, and I recommend you do the same due to their lack of expertise and extremely unethical practices that exploit those who use their services.

Came out same day! Very efficient and worked very hard to help me clean my complicated sewage…read moresystem! I had been told from another company that i would need to replace my pipes and after Phil's came out for a thorough cleaning it turned out i did not! Professional, honest and hardworking! Highly recommend and will be using them again! Amazing company! *not sure why it says San Franciso, it was in Harvard, il.

The employees are disrespectfull to neighbors of the jobsites. The employees park company vehicles…read morein front surrounding driveways. I observed a neighbor try to get in their driveway but couldn't because the rearend of a pickup was blocking their drive. The neighbor left. The employee, I believe an estimator, who was standing near by walked to the truck but did not move it. The neighbor returned just after the truck left. They were probably too polite to say anything. The next day one of my own family members complained that one of the company trucks was blocking our driveway.

A year ago I had Fox River repair some serious water damage behind the siding on my house that had…read morebeen brewing since the house was built 25 years ago. The crew did a fantastic job with the repair work as well as with correcting the original builders mistake. They did such a good job on that work that I contracted with them to replace my aging roof as well. Again, that job was done extremely well. In both cases the crews were careful not to damage any of the plant beds around the house, cleaned up remarkably well and generally left me feeling very good about the quality of the work. I waited a year to post this review because I wanted to test that feeling and be able to review the results over time. Fox River passed the test with flying colors as all of the repair work and the new roof performed as expected. Finally, the price for both contracts was very fair considering the high quality work that was done. Hire these guys.

I agree with Adam's review. I would not recommend this company due to extremely poor…read morecommunication/customer service. They did a complete remove & replace of our driveway in the summer of 2025 and while we were very pleased with the quality of the work, we have been unable to get anyone to return our calls/e-mails this summer to complete the required seal coating. Note, that the one-year seal coating is required to keep the warranty. We have had at least 5 unreturned calls/voicemails and probably at least twice as many unanswered e-mails.

Would not recommend. Called to get an estimate in April for a remove and replace residential job…read moreand kept getting led on that they would be out for the estimate. Called about 7-8 times over the course of two months to get an update on anything -- said they sent it 2 months later and never got anything. Non-existent customer service for a local business which is unfortunate to see. Product might be good, but service is unbearable.

Terrible business, employees and customer service. I called…read moreand left phone messages 5 times and filled out their online form for a call back. This was over a period of 2 weeks. They never returned my call. I then realized an employee of theirs lives in the house with the only gun fight shooting in Lake Geneva in many years (drug related). What business continues to keep an employee with this going on in their home? I would not want this employee or any others from this place in my home.

We are building a custom home in Wisconsin and our builder, Hagan Homes, did not offer real…read morehardwood floors, only vinyl or engineered flooring through their own supplier. Not liking any of the options, we found Timeless Flooring. We met Todd at his shop and he found us a white oak floor which was fantastic! Timeless Flooring came out and installed and did a great job. I highly recommend them for any install of real hardwood flooring.

Great small family company to work for and an incredible team to have working on your projects!read more

Great job done great price too highly recommend them for garage floor lots of choicesread more

Simply the BEST in the area! They are always prompt, polite, communicate well and listen to your…read moreconcerns. I had my fireplace cleaned and received 30% off for the summer special. Don't wait for chilly weather to get it done - although still worth the service. Justin and Jeff represented Burlington Fireplace with excellence. I have used this stellar company for years and will continue to do so. Thanks Burlington Fireplace!

We called to get our gas fireplace checked out and cleaned at our new home. Jeff was able to come…read moreout quickly, was on time (early actually) and did a great job! He was quick, thorough, and knowledgeable. We now feel comfortable having our fireplace on and he cleaned the glass so it just looks beautiful! Price was also reasonable in our opinion. Will definitely use Burlington Fireplace in the future should we need service!