I had service work done at their new shop in Sagle and honestly the quality of work is far superior…read moreto the shops I visited in Sandpoint. Extremely honest, they give accurate quotes and stand by their work. Their prices are in line with other shops but their work is most definitely superior. If you need work they are not equipped to do, they happily refer you to someone who can (very rare in the Sandpoint area).

We had a great experience here. My husband who was a mechanic in the service was just at his end…read moretrying to figure out what was going on with the his truck. After many fixes I ended up calling the place my insurance used to fix my car and they recommended Silverlake. It's where they take all their mechanical issues and that's was the best recommendation. They did the diagnostic, kept us informed, let us know the price and any changes allowing the way and after some deep searching figured out the problem. It's been a few months and the truck is doing great. My husband was really happy with the service and we recommend them to everyone now. Great service, friendly people and fair prices

I recently moved to the area for a new job, and my husband will be joining me in a couple of…read moremonths. When I realized I needed new rear brakes, I felt a lot of anxiety about finding a trustworthy automotive shop in a new town. I made an appointment, and they were kind enough to squeeze me in on a Saturday. The entire experience was hassle-free and pressure-free. They explained everything clearly, provided repair quotes without any sales pressure, and had me back on the road in less than four hours. A special thank you to Brandon for his excellent customer service and assistance throughout the process. I will definitely return for future brake and vehicle service needs and will happily recommend this shop to others. They made what is usually a stressful experience completely painless.

I dropped my 2022 Bronco for a blown shock replacement. I left the shop at 8:10am and noticed the…read moreMechanic pulling my car into the bay while I was driving away. I received a call at 9:19am informing me the repairs were completed. I was charged $311.00 for labor that took one hour and nine minutes to complete. Seems excessive. I wont be returning.

Friendly staff, fast service fair price. Took my GMC HD3500 in for rear brakes. Finished in a…read moretimely manner

my chevy truck lacked power to the extent it needed to be towed. Lake City Auto called it was…read moreready, $700...I went by and on Friday, paid, picked it up on a Saturday when they were closed. Immediately knew there was no change. The mechanic that drove it from the auto bay to parking lot should not be a mechanic. Impossible not to realize the performance issue, absolutely no change. Having been dropped off, i attempted to get it home. would not exceed 30 MPH on hwy, failed to make it up my driveway, sputtering and missing compression strokes all the way......Lake City Auto handed me an extremely unsafe vehicle.... I called, set up another appointment, assuming they would be anxious to redeem their very poor service ...they wouldn't even tow it back? I had it towed back, another $800. Lake City Auto did a meaningless $700 repair, I had two tows and another $800, they could care less. my advice, two blocks down the road is Silver Lake Auto....go there! Dan...auto mechanic, pilot and firefighter

Neighborhood auto are some of the only people I trust with my vehicles! They are very kind,…read moreknowledgeable with fair pricing. As long as I live in the area I will continue to come here for services I need done on any vehicle and I would recommend them to anyone!

These guys are amazing!…read more Requested a few services like tire alignment, coolant flush, and thermostat, as well as asked if they can install a tuner for my car. They got it done very quickly. They definitely take pride in their work and give a fair price. They said they unfortunately can't install a tuner, but left me a business to contact! To anyone who needs a new mechanic, I always recommend neighborhood auto! Thank you guys for your awesome work! I'll come back.

I was able to get in right away, Steve has kind, attentive and gave me a quote on what it would…read morecost to fix my door. Great and fast communication.

Unsafe brake work, brake failure, dismissive customer service -- avoid this shop!…read more I brought my 2015 Nissan Titan to Center Tire in Post Falls, ID in February 2024 for front brake hose and pad replacement. I paid around $650. In June 2025, I experienced a complete brake failure. I discovered that the front brake hose had ruptured due to rubbing against the tire during normal steering. This is a clear sign of improper routing or the wrong hose length. It was not a one-off because both front hoses were contacting the tires, and over time that caused one to rupture. The tires are proper fit for my truck as well. I had to pay $201 out of pocket to tow the truck back to Center Tire, using the tow company Steve recommended. Driving the vehicle to the shop was unsafe because there were no brakes. They refused to reimburse me for the (very necessary due to their faulty work) tow. Steve originally tried to deny all responsibility with hypotheticals about snow, but nothing was bent and the damage was occurring on driver and passenger sides. They are the ONLY ones who touched those hoses, but they used aftermarket parts that were not the proper fit, or the hoses were installed incorrectly. After trying to deny responsibility with several hypothetical excuses, Steve was unable to provide a reason for the failure. They replaced the hoses at no charge, which quietly confirmed the original work was at fault, but: - Refused to reimburse the tow - Claimed (without proof that I asked for) that this type of failure is "common." My own research finds that it's not common at all. - Gave conflicting explanations (first blaming "snow" for possibly bending parts, then admitting nothing was bent) - Dismissed the seriousness of the brake failure and treated me rudely when I calmly asked for accountability. His words were "I guess we'll both have to eat sh** on this one," and when I picked up the truck and asked about the tow reimbursement he was very rude and just said "nope, we're done!" This wasn't normal wear and tear. Brake hoses should never make contact with tires and should last many years. It was their original work that caused a safety-critical failure, and they refused to make it right. I've filed formal complaints with the Better Business Bureau and Idaho Consumer Protection Division. I urge others not to risk your vehicle or your family's safety by trusting this shop with brake or critical systems.

If you live in the Rathdrum/Post Falls area and are looking for a great, honest mechanic at a…read morereally reasonable price then you must give Cody at We Fix It a call. I took my 2019 Nissan Pathfinder there for some work that the dealer quoted me over $600 for. Cody was a good $200 less. I highly recommend We Fix It.

This place will definitely get my business for as long as I am living in Idaho. I will be referring…read moreany and everyone that I can. I brought my 02 ford ranger in for some serious work to be done to my brakes. They scheduled me immediately, put the truck on the lift, gave me a VERY, VERY reasonable quote. They are very kind, respectful, and just all around pleasant people that you can trust to do top quality work. I can't thank you all enough for getting me back on the road fast. Thank you so much!!!

They tried to change me 3500 for the job and have me sit 12 days when they said they would get to…read moreit in a couple days. Owner got pissed off and had a yelling match with me about checking in to my car acouple times because they were not doing what they told me they would do. Got it towed to another shop that squeezed me in as a favor since I meet them outsode the shop... Got it checkout same day and it was only $1400 bill. Don't go to these people they will put you off and quote 3x what it's acually worth. I would never go to them again what a terrible experience... So glad I meet the other shop owner in Post Falls

Darren did an outstanding job! The price was extremely fair and got everything I needed done within…read more24 hours! Highly recommend and will definitely come back if my impala runs into any more issues.

Darren is great he has worked on several of our cars and our children's cars and he does quality…read morework and is always more than fair with prices and completely thorough on the information about the condition and needs of your car and everything he has inspected and done on your car. very impressed, will stay with h8m as our regular mechanic