Not courteous / not clean looking employees/ always get answering service / finally got thru to a…read morerude sounding employee who didnt even say hello just said name of company / i would use for a blind man

Updating the review:…read more I had a bad experience with the maids and I have been very impressed by Terry's (the owner) customer first attitude. He called, apologized for the mistake and we were able to figure out how to fix the situation! Thank you for having such a customer first attitude and striving to be the best at what you do.

To be fair, I am giving them a one because I really have no idea what quality of work they do - if…read moreyou can get in touch with them to do it. I tried and was not successful. initial communication to receive a quote was pointless and frustrating . They got back immediately, apparently from an responder, to let me know they would be calling me. When they didn't, I called them, got a recording and after four days i'm still waiting. then this morning I get an email asking if I am still interested and, if so, phone, text, or email them-- not mentioning the text, email, and phone call I had already made. So I responded to this new email to say yes, and ask them to call me. It came back with a response. they were on vacation and would not be back until June 23. Well, how-de-do. today is July 11! So WTF? Clearly, no one is watching the store. Communication is dreadful. save yourself the frustration. Call elsewhere.

1st Class company! Staff hard working and dependable.read more

From the owner: Full service commercial office cleaning and janitorial services company serving the Cincinnati and…read moreNorthern Kentucky area. Owned and operated locally for over 25-years! Fully Insured and Bonded. Carpet Cleaning and Hard Floor Care.