I requested a quote on some warped floorboards after water damage. many places had recommended replacing the boards. Chris pointed out that over time the boards would settle and that it should be fine. I find it so encouraging to find a company that rather than simply focus on a sale, focused on service and honesty 5stars read more

An owner that stands by his customers- Had our floors refinished with the new dustless system. C & R did a great job. Then our daughter accidentally spilled nail polish remover on an area, which, of course, caused some damage. Owner Chris Zizza went out of his way to meet with us and repair our mess. If you're shopping around for a floor company, I recommend C & R. read more

Dustless? Yes. It is neat. But, it is expensive. That might have been okay, as I knew what I signing up for. Yet, after they performed the job, I had MAJOR spots all over my floors: big discolorations - both dark and light - and all the edges were not uniform with the rest of the floors. To their credit, they did come back and acknowledge that it looked horrible. They "re-did" it again,which made it slightly better, but they never so much as called or emailed again to see if I was satisfied (I am not). For the amount they charge, I expected a MUCH better job, and I definitely expected much better service. Beware. They are very nice and it IS cleaner than regular sanding, but their work is not good, and their quality control stinks. read more

Truly a fast and exceptional service. I expected some dust but nothing. In and out with 3 coats of finish in less than 8 hours. Furniture moved, moved back and out the door. Great directions for care and the floors look new. I mean this is truly dustless.....nothing. Family room; kitchen....really beat in one area and hallway. $2500.00! read more

I did not use C&R Flooring to actually refinish my floors so I cannot comment on the quality of their work, but can comment on their lack of customer service. I filled out a contact form on the website asking for a quote for my floors. I did not hear anything for 4 or 5 days so I called presuming C&R did not receive my contact information through the website. However, when I spoke with C&R they told me they had my contact information and apologized for not contacting me. I overlooked this issue and scheduled an appointment for 830a for them to come to my house and give me a quote. C&R did not arrive by 830a so I called the office at 840a. I understand that people can be late, but the 830a appointment was making me late for work so I wanted to know when I should expect someone to arrive. The person I spoke with claimed to call the cell phone of the guy coming to my house, but he did not pick up. As a result, the person on the phone could not give me any estimate as to when I could expect someone to arrive. This was the second strike for C&R Flooring so I cancelled my appointment. The way I look at it, if they are not competent enough to respond to a web site inquiry and not competent enough to call when they are going to be late for an appointment, I was not going to trust their competency to work in my house. read more

I had our hardwood floors done in June 2014 with their dustless system. We have a lot of books and pictures so worry about so I was concerned. C&R proved themselves to be exactly what they say they are. I was deeply impressed with everyone and everything that was done. Workmen were professional, polite and tidy. Not only are the floors absolutely stunning! I found very little (almost no) dust anywhere in the house, and all of the great information they have on their website really useful as we planned this event. (which required moving furniture and vacating for 3 days). I heartily recommend them to anyone who is looking for first-class service! read more

C&R flooring refinished my cherry wood floors. This company is excellent, highly professional, reliable, and great work. Employees are all very professional and very helpful. When they were done not a speck of dust which was really nice. They are the only flooring company to use. read more

I highly recommend C&R. My antique home (1847) has a variety of types of old wood floors that had been neglected for decades by the previous owner. They made them look beautiful. They went above and beyond and assisted with patching a section of damaged flooring, even taking the time to blend the wood with stain to match. A+, will hire again. read more

I can't say enough about C&R Flooring. Chris came out to my Needham Apartment to re-do the wood floors that had been previously covered by 35+ year old brown shag carpet. I had just purchased the condo and it was last updated in the 60's and was in need of some serious help. Chris was able to match the wood and carry it over to the kitchen which was previously titled. The wood matched perfectly which was a request I had when we talked about carrying over the wood to the kitchen. The color is amazing and every need was met by Chris and his wonderful crew. The customer service I received was phenomenal. The best part is there is really no dust! Thank you so very much for the wonderful job! read more

I have built 7-8 times and I have worked with the good, the bad, and the ugly over the years. Chris is exceptionally good! I would recommend him to my best friend. Clean, thorough, fast, respectful installers; from inception of the idea to getting the job installed was about two weeks. No drama, no surprises.....did what they were supposed to do and did it remarkably well. I'd give them six stars if I could. read more

We were very happy with C & R Flooring - they refinished the maple wood floor in our kitchen. What was extra impressive was what happened when we had a couple of areas we thought did not turn out exactly right. Out of our own laziness, we waited over a month to finally get around to telling the manager Cheryl. She sent over Chris, the owner, who took a good look at it and made a point to say they stood behind their work. He is having his crew come over and correct the two areas we thought were less than perfect and he is not charging us for anything additional. He is very customer oriented and we are happy with how our floors look. read more

Driving back from the cape yesterday being March 23rd I drove behind a tractor trailer thinking the driver of the trailer knew of route 6 more than myself -well the trailer started to past a van which was obviously going slowing - I guess the van didn't like this play and sped up so the trailer could not pass -- the trailer driver stayed calm and pulled into the slower lane -- well this happened one more time when the trailer driver tried to pass and again the van sped up not letting the driver pass him - the trailer driver and myself drove over the Sagamore Bridge and the van pulled off onto route 3 while we continue straight --out of curiosity I couldn't help but to look at this van to see what kind of person would deprive another person who probably was just trying to get home after a hard days work -- and the van read C and R Flooring and the gentleman driving kept staring at the trailer as he turned off -- I'm sorry but I will not recommend or use a business which acts in such a behavior -- regardless of the five star posts they might possess-- somewhere someone is always watching specially when driving a company vehicle read more

the 'dustless' part in their advertisement is literally correct. i expected some dust regardless of the ad but there was none. showed up on time, listened to our concerns and addressed them. the most tricky corners were done well without any traces of circular sander on the stairs. all corners finished well. the poly they used dries quickly (but we did open windows). the price is twice the cheapest quote but it is not the highest quoted. but the "no dust" and the attitude and the skill of the crew are well worth it. read more

Was it the lowest quote I got for refinishing my floors? No, but you get what you pay for! Beware of the low ball quotes from guys showing up in old beat up vans. I checked out the economy priced work, and what I saw immediately helped me make up my mind. First off, Chris was prompt getting me the quote, and was able to accommodate my schedule. His crew showed up on time and were very professional. I actually video taped the process, truly amazing with NO dust! We had pickled white floors that I could not stand to look at anymore. We went completely opposite and chose the Ebony dark stain. We also opted for the slightly more expensive commercial grade, water based finish ( WORTH EVERY PENNY) There was almost no odor. I mean you could tell that something was done, but not the noxious fumes that linger for weeks as you might expect. I was looking for a nice shiny finish, but not the look of a Gymnasium floor, or a bowling alley. The "Satin" finish was perfect!!! 3 coats were applied!!! I can not get over how amazing my floors look, it is like we have a new home! I highly recommend C&R Flooring! They exceeded all my expectations!!! and that does not happen often! read more

Please STAY AWAY from C and R Flooring- they are FRAUDS. We scheduled to have our floors refinished, and a man named Dominic came over. He told us that our ENTIRE floors would need to be replaced, and wanted to sell us a prefabricated floor because according to him our floors were too worn down to be refinished. He planned to lay the new floor ABOVE the old floor, and when we told him that if we get a new floor we would want to remove the old one, he added on a whopping $5000 to give us a total estimate of over $15,000! We called in two other people, who both told us the floor could be refinished and gave us a quote for $1500. DOMINIC FROM C AND R FLOORING WAS OUT TO CHARGE US LITERALLY TEN TIMES WHAT WE NEEDED TO PAY TO REFINISH OUR FLOORS! When people are out to make money at the cost of integrity, that is truly disappointing- it frankly seemed like he was trying to sell a prefab floor to line his pockets with commission rather than delivering the customer the service they requested. When we told him we wanted to refinish our floors, he should NOT have lied to us. There are plenty of other wonderful places to get your floors done, don't get sucked into the trap with these sharks. read more