On the recommendation of a contractor I've known for years I called Mike Tran to get a quote for…read morerefinishing 3 rooms and a hallway on the first floor which had been done several times previously. I also wanted a portion of an upstairs bedroom done since it had not been refinished since the house was built. On the way downstairs Mike looked at the hallway outside the bedroom and asked if I would like that done as well since there were some scratches which had been caused by an ironing board being dragged over it. He did tell me that the scratches would not go wayway and, although they were barely noticeable, I agreed to have it done thinking that a fresh coat of polyurethane couldn't hurt. Unfortuately, I was wrong, as the refinishing resulted in there being a number of dark brown streaks where the scratches were. Mike negleted to tell me that the color of the scratches would be dramatically different from the oak floor that was being refinished. Had I been informed of this, I would not have done the hallway. The quality of Mike's work is good but he needs to be very clear regarding what one can expect based upon the job that has been contracted.

Mike and Universal Hardwood Flooring were amazing. From the very first phone call, Mike was…read morereliable and easy to work with. His team arrived right when they said they would, and they worked efficiently, with great attention to detail. I could not have asked for a better experience or a better result! The floors are beautiful, and my home feels so refreshed!

Our smallest dog, Margo, decided it would be really fun to chew a hole in the carpet of our living…read moreroom. I know I should be angry with her, but in doing so, she uncovered the antique pine floors which have been hiding below. We called a few tradesman and considered a few options but Artisan Hardwood Flooring really made us feel instantly comfortable. Long Nguyen, the gentleman we consulted with was just as excited about doing the floor as we were! Work started the next day. They were always on time. Always available to answer questions. The crew was extremely polite and courteous. They cleaned up after themselves daily. The price was very reasonable. Our newly refurbished antique pine floors are DROP DEAD gorgeous! True artisans.

Beautiful work! Artisan refinished the original 100+ year old floors throughout the first floor of…read moreour old Victorian. So happy I chose to call this company! 4 years later and the floors still look amazing! My experience was A+ start to finish. I can't remember the gentleman's name who came out right away to give me an estimate, but he was wonderful. It was such a quick, easy process and there were no surprises or hidden costs along the way. He called me throughout with updates. Price and time frame were very reasonable. When we finally decide to rip up the rugs on the second and third floor I will be sending my business back to Artisan without a doubt!

I requested a quote on some warped floorboards after water damage. many places had recommended…read morereplacing the boards. Chris pointed out that over time the boards would settle and that it should be fine. I find it so encouraging to find a company that rather than simply focus on a sale, focused on service and honesty 5stars

An owner that stands by his customers- Had our floors…read morerefinished with the new dustless system. C & R did a great job. Then our daughter accidentally spilled nail polish remover on an area, which, of course, caused some damage. Owner Chris Zizza went out of his way to meet with us and repair our mess. If you're shopping around for a floor company, I recommend C & R.

Trong and his team were friendly, efficient, and thorough. Our floors look amazing, pricing was…read moretransparent and reasonable, and we would recommend them to any homeowners in the area!

Fortunately we found Lynh's hardwood floors and Trong came right over to give us a quote. His price…read morewas reasonable, and he had multiple rooms to fix some 'issues', he also worked within our timeline. His work is so beautiful, I have loved hardwood floors for years and he brought these back to first rate quality. I recommend them without reservation!!

JWC did an amazing job with the refinishing of our kitchen and dining room floors. The contractor…read morefor a previous renovation had done a poor job with the floor and then vanished. We had originally chosen a black stain so Jackson and his team were facing a difficult challenge to completely remove the old stain and start from scratch. After completing multiple sandings, Jackson's team gave us numerous samples of new stain and finish so we could visualize the result and choose the best option. We went with a modified oil ebony stain and water-based satin finish. The final result was amazing. We got just the right amount of grain coming through the dark stain and the satin finish gave the floor a stunning elegance. Jackson's team ensured everything was well protected with plastic sheeting. They also brought in a heavy-duty fan to speed up drying and remove any smell - we hardly smelled anything in the rest of the house during the staining and nothing from the multiple coats of finish. Jackson also kept us informed throughout the 9 day project. I would strongly recommend JWC. They may be on the higher end of the price range but worth every penny when you really need your floors "done right".

Excellent workmanship and very neat and clean in their work. I had my hardwood stairs repaired and…read morerefinished and couldn't be happier with the results. I would definitely hire again.

Our hardwood kitchen floor was in sad shape. Celtic Floorcraft did a great job of sanding and…read morerefinishing it for the dates we requested. the results were #1 for us. #2 was the "dust free" they advertise. When it was complete, all we needed to do was wipe down the counter tops. We also had our from hall buffed and polished. That also came out superb. Marty and his staff are professional, considerate and a pleasure to deal with.

Martin and his team did a fantastic job of helping us figure out the least disruptive way to fix…read moreand refinish our flooring,reasonably priced and exceptional service.

From start to finish, Mark was a true professional. After contacting several services about…read morerefinishing 40 year old floors, it was a HUGE amount of satisfaction to have Mark respond personally, provide options to consider, to provide a fair price, and perform an expert job. He is conscientious, thorough, and detailed in his refinishing work. Mark is respectful of the rest of our house and is meticulous in keeping areas clean and as dust free as can be. It is clear that he is proud of his work and takes pride in satisfying our MULTIPLE concerns and questions. We look forward to having him return to complete work on the rest of the house!

Mark was incredible to work with and we couldn't be happier with how our floors turned out. He took…read moreour orange-ish white oak floors from the 60s and turned them into beautiful natural white oak floors with Bona NaturalSeal. Mark was consistently easy to work with and super flexible. We had other work being done that pushed his start date back and he handled it with no problem. Mark and his team took great care refinishing our floors and left the house spotless. We had to replace some floorboards and he did such a great job it's hard to pick out the new boards vs the old boards. I would highly recommend Mark's Master Service to anyone looking to get the floors refinished.

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

We had worked with Watertown tile years ago when we re-did our downstairs and had had a great…read moreexperience. I was excited to work with them again on a much larger project--a kitchen and a bathroom. We visited the showroom and were given a list of stone yards to visit. We picked out a few slabs for quotes and emailed them to Nauhana along with our kitchen plans. I got an email back saying "we'll be in touch soon!" A week goes by and I don't hear anything, so I call. I speak to someone else on the phone who says "not sure why she didn't get back to you but I'll take a look at this and email you tonight." Things happen, I understand that. But then I don't hear anything. That was on June 7th, almost two weeks ago. I've received nothing. No follow up, nothing. Two different employees ghosted me. Even if they didn't want to take on my project, they could have at least told me. They delayed us. Serves us right for not shopping around more. And then I just received a generic follow up email, obviously from some bot or something. It irked me but made me laugh more than anything. "Perfect!" WTF? It also reminded me to write this review, so thanks.