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    Photo of Dawn L.
    79
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    6 years ago

    Not a nice place!! The owner rips people off and gives NO warranties on anything!

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    Camping World - North Charleston

    Camping World - North Charleston

    (93 reviews)

    $$$

    This worse service I've ever had, took my RV in for some warranty Work main cut off switch ,…read moredropped it off on Nov 29 they told me it will be done by the 17 of Dec. Then told me will be done the week of Christmas, then they said Jan 5 I called them a week after the the 5th to find out the part was in but just wasn't fix. And heres the kicker they charged me over 250 additional dollars for shop supplies, and shipping so instead of 250 deductible, it was over 500

    I had my late father's toy hauler brought in here after I was sold on a platinum maintenance…read morepackage. The total price was a little over 1200 dollars and It was understood that this included basic maintenance of ALL the systems within the trailer. Inside & out. I informed the maintenance manager BEFORE we even talked about the maintenance package that I was having issues with the leveling system, one of the AC units, a bump out that was jamming on the track and a leak in the roof. My goal was to get it completely gone over, (included in the 'platinum' package) have them make any necessary repairs & to sell it. I paid 200 dollars to have them come pick it up. I was informed that the driver had no issues with the leveling system when he picked it up, and it just needed the battery replaced. That was another 200+. Seemed like an easy fix. Next I was told the shroud was cracked on my AC unit and it had to be replaced. (Found out after it was done this wasn't even the AC I had problems with. Same issue with the diagnostics and repair fees on the bump out. Invoice made it clear it was not the correct bump out. I had the seals replaced on those too. Extra money to have the leak diagnosed and repaired- when roof check, and basic maintenance and reseal is supposedly included. They took way longer on repairs than we originally spoke of- which wasn't an issue until I saw the damage that resulted from them improperly storing my trailer. The bill ended up being almost $4500. I had to have them give me a clarified breakdown- and negotiate the MULTIPLE times they essentially double charged me for diagnosing something that had diagnosis and maintenance repair costs included in the Platinum package. It took me MONTHS to get the trailer brought back and I had multiple conversations about wanting to go over repairs done and see them and me being able to make sure what was said was done was actually done. After being reassured multiple times they "guarantee" the repairs they did- I decided to have a little faith. BIG MISTAKE. The trailer was in worse condition when I received it back then when I sent it. It became very clear that they stored my trailer out in the open for an excess amount of time without being covered, knowing it had a leak- before they fixed it or looked at it. The driver drove in- dropped the trailer without leveling it and put the tongue hitch directly on the ground. I had to ask him to hook it back up to put a piece of plastic I found under it. Interestingly enough- the leveling system doesn't work. The battery box, with the NEW battery was filled with water. The mold that resulted from the boxes left on the couches (from it being moved) , it taking on water & having no air circulation and then stored for months completely ruined the faux leather. They smashed a drawer when moving the bump out in or out. There is an entire wood cover to a cabinet missing. Clearly had water damage that occurred AFTER they took it. (I had it stored with air circulation and it was covered) I could go on and on. I've tried to remedy this issue and have had little to no response. DO NOT GO HERE

    Campers Inn RV - Charleston

    Campers Inn RV - Charleston

    (33 reviews)

    We bought a Coachmen Freelander here in 2023. Rig ran great but we discovered a leak in the…read morebathroom. Water damaged the floor under pantry and bedroom steps. It was still under warranty when we brought it in for repairs last week of June (2024) It's now September 5 and we've been told a myriad of LIES by Tina and Mike in the Service Dept. Every week for the last THREE WEEKS we've been told "It will be ready by the end of next week." Called today and demanded to speak to the sales manager as Mike refused to return our calls. Turns out they've done NOTHING on the rig. When we finally got Mike on the phone he started with his BS again. Save yourself the aggravation and go to Blue Compass RV instead. We'll be trading in the Coachmen and purchasing a new rig from them and so far they have been great to deal with!

    We loved working with Mark. He helped us find the best RV for us. Service at Campers Inn is…read morehorrendous. Our unit has been in five months so far. We never had the opportunity to winterize our RV as it has been in their possession Oct-Feb, so far. We asked that they please take care of that before the temperatures dropped below freezing, while waiting for parts and manufacturer warranty approval. But no one would return our calls. We are still waiting for completion on repairs. Still, no one will return our calls as we would like updates in order to begin booking future outings with our RV. I have lost count of the unreturned calls. We have lost all respect and confidence with Campers Inn.

    C&S Auto - rv_dealers - Updated June 2026

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