I had Southern Tire of Summerville mount and balance a new set of wheels and tires on my truck in…read moreNovember. I normally install and torque my own wheels, but they insisted on installing them. A few months later, when I attempted a routine tire rotation, the lug nuts were so tight that neither my impact gun nor a breaker bar could remove them. It took a two-foot cheater pipe to break the first one loose, and the second lug nut snapped during removal. I contacted Southern Tire, and they asked me to bring the truck in. While attempting to remove the lug nuts, their technicians broke 10 more lug nuts. I later spoke with another manager and technician who inspected the truck and agreed it did not appear to be a corrosion, rust, or saltwater issue. We discussed scheduling repairs, but after I dropped the truck off, I was told they still could not remove all of the lug nuts and that the shop would not cover the damage, citing a posted policy regarding lug nut and wheel damage. At that point, I had no choice but to repair everything myself. Over the following weeks, I removed both front hubs, replaced damaged wheel studs, pressed in new studs, and corrected all of the mechanical damage. During those repairs, I also discovered two rear lug nuts that were only finger-tight. The truck is now mechanically repaired, but I am still left with damaged wheels, uneven tire wear from not being able to rotate the tires, the cost of replacement parts and specialty tools, and many hours of my own labor. Mistakes can happen in any shop. What disappointed me most was the lack of accountability and the refusal to stand behind the work. Based on my experience, I cannot recommend Southern Tire of Summerville.

I cannot recommend this shop enough! Dennis was so helpful with ordering me the tires I needed and…read moresetting up an appointment for me over the phone. This can also be done easily online with their ordering and appointment reservation. I have a really tight schedule and work nights and Dennis was able to get me in first thing on a Monday morning. I was in and out in 35 minutes with four new tires. This is the fastest I've ever had work done on my car. Even though the business name only says tires in it, they also do other mechanical work. Dennis was super responsive on the phone so give them a call for any of your car repair needs.

DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

Great service!!!!!!!! If you have a truck problem this is the best place to go, they have improved…read moregreatly!!!!

This man did a overhaul for us. First he had our truck for four months. Second we had to return the…read moretruck two weeks after he repaired it. He made a correction and sent us on our way. 3 months later we were back. He gave us lots of attitude. Complained about his personal problems. Talked mess until we threatened to sue him. He patched up the truck again after having it for another 60 days. 8 months later the same problem came back. We finally took our truck some where else. Honestly this man just needs to retire. Horrible workmanship and attitude.

GREAT SHOP!!! Steve is a great guy and VERY honest. I went to Gerald's for brake problems and was…read morequoted over $650 for brakes/rotors and they also tried to get me to have my ball joints replaced, which would've cost another $400-500. Transmission Pros took a look and told me I only needed 2 brakes replaced and the other 2 just needed to be cleaned and resurfaced. They knocked it out in 2 hours and for less than 1/3 of the price. I took my wife's mini-van back the next day and they even gave me a ride back to my house. This is the only shop I will go to from now on. HIGHLY RECOMMENDED!!!!!

Great service. My husband had his A/C go out in his truck. I check on Yelp for a repair shop and…read morefound Transmission Pros. I spoke with the owner Steve. Steve was very nice and assured me that he could take care of the problem after diagnosis and would give us a quote before preforming any work. Prices are very reasonable. Steve the owner is very easy to work with and seems very trustworthy. We are new to the area and took a chance with this business. Glad we did. Thanks Steve. If we need anything else checked out we will be calling you! Highly recommend.

Awesome place to buy a car. Lots of inventory to choose from and excellent service. Highly…read morerecommend!

Took my Jeep in for a nail in the tire to have it repaired. They put a patch on the over the…read morepuncture. Normal. They balanced the tire and put it back on and I paid and left. I looked at my tire they repaired and balanced. I saw a weight on the outside of my rim. It should be inside of the rim like most vehicles today. WTF that's improper work. I don't believe it.

My daughter totaled one side of her SUV, a total loss per insurance company. Being a college…read morestudent out of town I really just wanted to repair it as a salvage and ensure it was safe for her to drive.Jeff and his crew did an amazing job...they worked with me on the price,since we all know insurance doesn't pay much out...and the work was done in about 2.5 weeks,thankfully using whatever salvaged parts they could. The car looks like it never was in an accident,is running perfectly and has held up with no problems the last 3 and a half months. Hopefully I won't have to go through this again,but if I do I won't take the vehicle anywhere else but Jeff's Auto.Thanks again, Jeff's!

Tucked away off of Trolley Road, Jeff's Auto is a gem . The bumper of my parked suv was ripped off…read morewhen a driver backed into it and their hitch caught under my bumper and ripped it off along with the headlight washer cover and fog light bulb . Dave at Jeff's Auto was so nice in helping me to repair these damages. He acted quickly to get the parts ordered and he treated me with respect. The pricing was fair and the repair was done in a timely manner. Dave explained the details of my repair in a manner I could understand and I felt confident in the quality of his work. I would recommend Jeff's Auto and will be a returning customer when I need auto body work.

Excellent service, sold my 300 SLK Roadster and replaced with Audi, clean shop and didn't try to up…read moresell me

Perfect repair. I needed a new bumper for the SLC and the professional job took my breath away…read more The attention to detail was above expectations. The paint is a PERFECT match, being silver is almost impossible to match, but the guys truly went above and beyond my hopes. I would give this business 10 stars. Take your car there and be assured it will be taken care of as it was their own.

Quick, reliable & nice guys. Unfortunately, we got a flat…read moretire on I95 about 2 miles south of Waltersboro, SC. We were able to get a tow and had our car taken to Blocker Boys. They removed the tire and showed us the damage. With over 900 more miles to go in a rental car, we opted to purchase a new tire for under $100. These guys were great to take care of our car so quickly so we could get back on the road. Highly recommend this place! Thank you Blocker Boys!!

I can't say enough good things about Blocker Boys Customs. My tire went flat on my way home to…read moreFlorida, and they came to my rescue when I really needed it. Everyone was so kind, patient, and genuinely helpful. What impressed me most was their honesty--they didn't try to sell me a new tire or pressure me into anything I didn't need. They simply fixed the problem and got me safely back on the road. Great service, great people, and a business you can truly trust. I highly recommend them to anyone passing through or living in the area!