This is the second time NC Green Plumbing and Rooter have come to my rescue. The first time was…read morefor a broken pipe, the second time was for needing to have a new well pump and wire. Both times Justin was friendly, efficient, and very professional with communication. Both times, he went above and beyond -- especially with the well pump issue. Tropical Storm Ophelia didn't stop Justin and his assistant from restoring water to my home in a timely manner. They completed the job in pouring rain and gusty winds, and remained professional and cheerful throughout the process. I am so grateful to them for their service! Whenever I have plumbing problems, NC Green Plumbing & Rooter is my go to.

Don't use this plumber. "Bait-and-Switch" type of company. The owner will give you price for the…read morework then bill you for other items he looked at and diagnosed without providing a price, leaving you thinking it's part of the price given. He will then demand payment and if you don't agree to pay the "Bait-and-Switch" price, he will trespass onto your property and take parts off....Very unethical and should be out of business!!!!!!

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

Just wanted to say we had a problem with our kitchen sink drain and dishwasher, also with our…read moregarbage disposal. Cory did a great job and solving and fixing the problem. Very diligent and informative. Thank you.

Service call for A/C not working last night - my time window today from 12:00-4:00 PM. It's 7:20…read moreand still no tech nor a call. Same thing happened last time about 9 months ago. Worst service record ever. Not recommended

Had a guy come out in August to give me a quote to completely replace the AC and furnace on my 2nd…read morefloor. He did his thing, we had a chat, seemed like a nice guy, said he couldn't give me a quote immediately as his laptop was dead. Fair enough. Told me to expect it either over the weekend or on the Monday. No quote was forthcoming. I followed up 3 times over the next few weeks to try and get the quote. Finally, to give one last opportunity before I wrote a review, I called 2 weeks ago and was told the technician would call me back that day. Not surprisingly I heard nothing. I can only assume that the tech is assuming this job isn't worth his time as he'll make more elsewhere. Really wanted it to work out with these guys. I know a couple of guys who know the owner/manager and they have alot of good things to say about him. Unfortunately I can't even get a quote.

Great service! Andy came out and diagnosed our problem and fixed the issue. Polite and efficient,…read moreno nonsense with great customer service. Highly recommend. Thank you.

Very disappointed - was quoted between $1200-1500 for new hot water heater. After install was given…read morebill for $2200. Never once mentioned it would cost more. No one was available to talk to us at office until next day. Instead of trying to work with us they told us if we didn't want it they would come pick it up. Very unprofessional. No one deserves to be treated this way. Complete bait & switch. I called around today and spoke with multiple plumbing companies who told us it should have been $1500-1600 max. Do not recommend - feeling screwed over!

Arrogant, condescending, dismissive, presumptuou...describes the response we received from the…read morePresident of Bizzy Bee plumbing. His contemptuous reply was much more troublesome than the fact that he refused to believe our photos and documented facts. We didn't call Bizzy Bee because we assumed that the mold inducing leak was not from the new toilet they installed just months before. We called Triangle Home Repair who noticed...after they had assessed the source of the leak, noticed that when the toilet was flushed, a new batch of water would emerge. Once it was reinstalled with proper wax ring...the problem was solved...after $1500 worth of repairs to damage. Mr President talked down to us as if we are stupid or liars, which I found inexcusable. Beware.

They're nothing but a bunch of crooks. They tried to take advantage of my wife over 5k for a 40…read moregallon water heater tank install out the door. They claimed we need a new tank. So we decided to get a second opinion the and the REAL plumber showed up when out everything and basically told us that we DID NOT need a boilers. I highly suggest everyone who reads this message BE CAREFUL with these CROOKS they're out to take you money. The next day the sales rep called and I flipped out on him and gave us out money back for the visit. The truth of the matter is that he was going to take advantage of the situation just because she was WOMAN...smh

The pressure regulator in my house failed, and my house had full city water pressure (which is too…read morehigh for fixtures and appliances). This is the second time I have used Optimal. They know what they are doing, everyone is polite, professional, work clean, and are respectful of your home. Since there is no such thing as a "cheap" plumber, they are not. They are the ONLY plumbers that will will use from now on. I used to be a contractor in my younger days, and know what good work is.

At the beginning of Memorial Day weekend, our hot water went to its final resting place. RIP. I…read morehad called my insurance company through my local utility to express my concerns. The customer service representative called around looking for contractors. No one was interested except for Optimal. In an hour, there was a technician at our door. They had a replacement the next afternoon. They were courteous and professional. They were done in no time. They saved our Memorial Day quest from a stinky host.

I've used these guys for the last few years for various issues. Always have been satisfied. Would…read morerecommend.

Worst quality plumber ever, and very rude! They did a lot of work on my house, both repairing and…read moreinstalling. Having the name " 24/7 " is a joke because several times they were complete no-shows without notification phone calls. I wasted three different Saturdays waiting for Brandon to show up to do work and he never called or showed up. They also did the same thing to me twice during the week. Now it's 8 months later, they still haven't completed all work that I paid them for. They couldn't even install a showerhead properly, they installed it way too high and recessed for practical purposes, they refused to take responsibility and I had to end up paying additional money to have it fixed. This company from the top down is not trustworthy and does very poor quality work, and they are rude and argumentative.

very skilled repair people. a third generation plumber. has repaired my toilet, installed a new…read moresink, and put in a new disposal but first tried to see if he could fix it.

I came to town to visit and had a clogged sink at the family house. I called them this morning and…read morehe told me his crew would come in a few hours after finishing a job they are on. He said they would call to let me know when they were on the way since he did not have a time to provide. They called and showed up within 15 min of the call. They quoted me a price and cleared the clog, cleaned the mess made by the clog and were super friendly. Great business and very affordable!