I'll be honest. This is the only place I am going for my cars in the future…read more The politeness down to earth mom and pop type feel made me feel super welcomed. No sleezy snake oil salesman type vibes just trying to make a quick buck. Also the prices they had on their used vehicles are sooooo much more reasonable than any of the other places i looked at in this stupid inflationary market. I don't know, I could go on, but like straight up this is the place you go when you want to get a car. I see what they said they had some families coming in for like a decade to get all their cars there.

There are times in life when you just "know." You know you're dealing with an ethical person. You…read moreknow you're not going to get jerked around. You know you're being treated fairly. My experience with Cragg Motors in Belton, MO, was one of those times. Ken Cragg and his wife Kim, the only two employees, treat you like old friends the moment you meet them. There's no pretense, no "car dealer b.s." that everyone hates. Just two hardworking people who do everything themselves. My tradein was pretty rough (albeit with fairly low miles), but I got a very fair price for it. And the fixed, no-hassle price of the Ford Transit I bought, was wonderful. Absolutely none of the pressure tactics, none of the "I'll talk to my manager" crap. Ken knows the fair price of the vehicle, so that he makes a little money and you still get a great deal. THIS is how car dealing should be. As I told both of them, I've never felt more comfortable giving a check to someone for a car. It felt like I was dealing with old friends, instead of two folks I just met. After we agreed on everything and I came back with a cashier's check, I was in and out in 40 minutes! You can bet I will absolutely go to Cragg in the future. Ken and Kim know how it's SUPPOSED to be done!

I have had great service every time I have done business with them. They are friendly and helpful…read moreand have never had an issue. I definitely recommend them.

Took my mother up here to purchase a vehicle and we left happy however 13 days later the vehicle is…read morebroken down on the side of the road. We had the vehicle towed to the local Honda dealership where they discovered that all of the following were broken or needed repair. both front shocks front brakes at 3mm rear are at 6mm (lots of rust) tie rod ends are completely broken right and left ball joint boots broken passenger axel seal is leaking v tec valve gasket leaking oil pan gasket leaking crank seal leaking drive belt grooves cut into it and worn out sway bar links are broken rear axle seal right left are leaking emergency brake pad needs to be replaced 2 wheel speed sensors * 3rd pressure switch door lock cylinder needs to be replaced (driver door wont lock) On top of all of that there were 3 safety recalls that needed to be addressed. When we called the dealership, they accused the CERTIFIED Honda mechanics of lying to us about the extent of the repairs that were needed and stood behind the fact that the vehicle was inspected and certified before it was sold on their lot. I am shocked at the attitude of the dealership about these issues and would recommend that any and everyone stay away from this place.

I went to view a car they had listed online, almost a month ago. They were closed 3/4 hours earlier…read morethan listed online with no reasing listed on the building anywhere and the car wasn't on the lot. I left a voicemail and email regarding interest in the car. I have continued to check online to see if it was still available and it's maintained an available status online. I finally called again to set an appt to view the car. Their google number for the business isn't even in operation. So you have to go in on the website to find the "sales" number. Then to find out they had sold it over a month ago. But never took the listing down. It's not worth the back and forth honestly. I'd recommend they fix a lot they going to lose a lot of customers from laziness. I do not have a vehicle and so online in the main way i browse before going to inspect a vehicle.

Bought a car after two visits, very attentive and asked for a fair price. I declined a warranty…read morebecause it was a used car, but he still offered for me to call if there are any issues. Very clean car, he says he keeps all of them in good condition! Which it looks like he does, thanks Abe