Built a house in the San Juan Islands, and from the start to finish working with Robert the owner…read moreat the time and Nathan and James was an incredible experience. From the moment you walk into Sound Cedar, the smell alone of the fresh cedar is incredible. I checked everywhere and we used them for a lot of decking fasteners and naughty pine tongue and groove. We also got Cedar tongue and groove from them. Prices were excellent but again the customer service was fantastic. It is the most organized facility I've ever seen. In fact, picking up the materials with their forklift crew loading it onto the ladder rack of my pick up truck was so impressive. I took photos. Nathan had recommended an excellent installer for our deck and I cannot tell you how wonderful Felipe and. And Fernando were with the install. Once again, I checked many different places to buy the material. Sound Cedar was the best and exceptional quality but once again it's the best customer service I've ever experienced and I was the general contractor on this build of a home and a detached garage. I should've left a review a long time ago. I just noticed somebody had given one star reviews and there's no way in the world. They deserve that this place is exceptional. You've gotta go there. We bought a really nice Japanese trellis made out of cedar from them and they've got a really good selection. Line of barbecues to include the green egg we're thinking about. The custom Cedar furniture they have there is awesome as well and built for big guys like me!

Great prices, great crew, great product, excellent deliveries. Well-stocked inventory.read more

Awesome business! They have helped me twice now. Once with some U bolts for a truck lift, I showed…read moreup friday afternoon and they were able to make them same day, so impressed. I also needed a cage welded around my tow trucks catalytic converter after replacing it because it was stolen. Wow! They went above and beyond got me and in and out very fast and the quality of work is unmatched. No shortcuts with this business. I will definitely be using them for any of my future metal fabrication needs. To top it off everyone there is always smiling and eager to help. Very cool business and even cooler people.

I love this place! I've used this place to rebuild and replace the leaf springs on my lifted 1994…read moreIsuzu Amigo 4x4 on Toyota axles, as well as replacing the leaf springs on my son's stock 4x4. If you ever need leaf spring suspension improvements or repairs, this is the place to do it. Great work, great people, and great prices. They even do u-bolts to order! Thanks guys!!

Rented a large walk behind rototiller from them. Made my project go fast…read more Also, it was no BS to rent from them, show up tell them what you want, they show you what's available, they gas it up and helped load into my truck. Return was super simple, again no BS come back, drop off, they return your deposit. Gear was also in good shape, not beat up like at some of the other rental places. Will definitely rent again from them.

I rented a stump grinder for the $300 a day fee and was told when to bring it back. Upon return I…read morewas told I went over the 8 hr limit and was going to be charged another $100. I wish they told me this up front.

Excellent service, high quality sod and topsoil. Delivery was spot on and easy to work withread more

I've lived in Oak Harbor for almost 40 years and Wendy at Floors Plus is the first person, at any…read morebusiness in town, that took the time to listen to my project needs and initiative to request my name and phone number so she could follow up on my progress as she promised to do. I give her and Floors Plus 5-stars!!!!!

I have worked with this company for over 25 years on well over 400 projects. The owners and staff…read moreare kind, profession service oriented people. The process of discovery, planning, costing, scheduling and finally installation are always executed in great detail. The stores are loaded with great samples and if you desire something A product that isn't on hand they will procure it and ship it to you if needed. Lastly, with as many projects as I have worked on there will be a small percentage of warranty work. This typically is a manufacturing defect or some other issue that mars the beauty of the work. There has never been a hesitation to make it right in the few instances this has happened. Overall you will be kicking yourself if you go to one of the other stores or the big box store in town and not Floors Plus. Highly recommend!

They responded almost immediately to my request for a quote, offered a good price with 2 day…read moreavailability. The cedar 6x6 posts I ordered were excellent quality for knotty grade. They assisted with a very tight tie down in my truck which got me home. I couldn't ask for any more.

Amazing customer service. Amazing prices…read more Can't recommend enough! The staff was incredibly knowledgeable on all types of wood as well as the pricing. Email responses are lightening fast which I appreciated since I had numerous projects to take care of for clients.

Definitely double check your lumber here. Inconsistent dimensions in addition to many of the boards…read morehaving significant cracks running down them. Customer service is great products are questionable

So I am an Engineer, working on a construction project in a very difficult location and each person…read moreI worked with at Cascade was pleasant, helpful and totally skilled. They are on the top of my list for repeat efforts. Best in class.

Another windstorm and another portion of my fence just blew over. I can either take over an hour to…read moreget my lumber at the big box stores, or I can go to Mount Vernon Building Center and have them get everything ready to go for me, all I have to do is tell them what I need and they get it. Super hady location away from the congested part of Mount Vernon, and I never have to wait for someone to help me, and if there is a part that my contractor tells to get and I have no idea what it even is, they always put two and two together for me and send me home with the right thing. Another business that makes Mount Vernon a wonderful place to live, even when it gets windy!

I needed to construct five large windscreen/privacy panels in my garden, the primary component…read more being RUSTY corrugated metal. After multiple conversations with the salesperson at MVBC regarding the project, and considering the products available, the order was placed for my untreated metal panels, which I was assured would rust quickly. The materials were delivered in a timely manner, but construction was delayed due to months of bad weather. When we were finally able to complete construction we discovered that the panels were galvanized - exactly what i did NOT want, which is why I went to MVBC for this special order instead of just buying far lest costly galvanized roofing panels at any big box store. When I contacted MVBC to discuss the matter, she confirmed that she ordered galvanized panels because that was the only option. None of which was mentioned to me in our several earlier conversations, and her only other comment was "Well, I'm no expert on metal." {!!). Well then I recommend you put someone on the order desk who DOES know what they're talking about, because I now have five huge problems on my hand that I did not create and no way to solve.