We had a sewage back up in our rental property. Pro-Master did an outstanding job remediating and…read morerestoring all of the affected areas of our home. They very quickly removed all of the affected tile, hardwood flooring and sub-flooring and installed replacement flooring. This was a major remediation and I was amazed at the speed and expertise that went in to the tear out and replacement of the affected areas. I highly recommend Pro-Master!

We were referred to Jason at Pro-Master by a local contractor to evaluate a problem in a vacation…read morehome with a strange lingering odor that we noticed. We did not even meet him; he met with the contractor who recommended him. He came out, looked the place over, provided some brief verbal information, indicated we had some issues, said he would call us with recommendations. This was weeks ago! We called the office, our contractor called the office, were assured by the person who answers the phone there we would get a call back.....never happened. Neither us nor our contractor heard a peep! Weeks have passed waiting for a response. We could have gotten another company to come in and address our issues, but unfortunately, we waited on that call. Needless to say, if this is how we were handled before any work started, I should consider myself lucky we did not put ourselves in a position to have hired this company, and had something like this happen. The nature of the work requested is well within the scope of services offered by Pro-Master of Scottville. I am left to wonder why we and our project were simply disregarded. How cool would it have been for these folks to simply say "thank you for calling, but we can't address your needs on this job" as opposed to "ghosting" us. I consider this, not only bad business, but a very serious character flaw. This behavior cost us weeks we could have been moving forward with another service provider. Very disappointing! We wanted a local company and to keep our business in the community. I only wish I understood what we did to receive such treatment. I did reach out via email before posting this review, just for the sake of full disclosure....no response.

The worker was completely rude and unprofessional. As a staff worker at a silver lake event, I used…read moreone of the Johns while the worker was nearby. He loudly patronized me while I was in there to someone else using the potty potty for "not asking him if I could use the porta potty while he was cleaning it". 1. There were no signs out indicating the porta pottys could not be used. 2. If he had that big of a problem, maybe he should have communicated that I had to wait as I was walking up. 3. Who treats someone like that?

We rented a portable restroom trailer for our daughters wedding and this was a wonderful addition…read moreto the venue. Our guests enjoyed the the very clean, updated, beautiful decor, full service facilities and mostly the air conditioning. We will definitely use these services again! The staff was very kind, informative and professional. Thank you very much. I will definitely recommend this company! Thank you Sharon

Very responsive and did a great job for us. I would highly recommend Eric for critter removal.read more

Requested an estimate back in march to identify and remediate points of entry on one of our rental…read moreproperties. They went out, left a voicemail that found openings, but provided zero estimate or plan of action on remediating the problem. I did however receive a professional estimate from a local competitor that was professionally written and accepted. Three months later they sent me an invoice for $100..... no estimate and no work performed. Expect to pay for nothing from these guys

Top notch family business. They were able to help me out same day with a well issue. Showed up on…read moretime, did great work, for a fair price. Highly recommend.

My son was at our cottage in Onekama without water on a Friday. Called Cameron Brother. It takes me…read more3 1/2 hours to get there. Before I made it Dan called me ,problem fixed. Good people highly recommend them.

Mike communicated very thoroughly from the beginning, a big plus. New to his own business but…read moreexperienced, honest and knowledgeable in the Well business in my area. Does not drill wells, primarily service. Good guy.

Joe K. just completed a visit for some routine and required maintenance on my Lennox residential…read morefurnace. He was outstanding. Personable, professional, courteous and very clear in his description of the recommended maintenance. I agreed to the maintenance work and received a thorough explanation of the completed improvements. I'm very pleased w/ Premier's quality of maintenance and find their service to be one of the most valuable expenses I have in the upkeep of my home's HVAC system.

very impressed -very helpful -beyond expectations !!!!!…read more we had a service guy from another company starting with an "h" in ludington come three times. they raked us over the coals. premier heating and cooling found the problem - fixed the problem- explained the problem and it only took one time. brandon is very knowledgeable and took the time to help us maintain our furnace. i totally recommend this company ! don't go with the "h" company in ludington.

Worst plumier around, left and said he didn't have time as I had water coming out all over floor!read more

Mike was dispatched to replace the ailing trap under an ancient laundry sink. It would have taken…read moreme a day, but it took this guy about a half hour. He was personable and professional, and left the area nice and clean. I'll use this company again!

Very pleasant man came and said the stretching would be difficult and said what they could do…read more Called them back twice and emailed them to set up a date. Never responded. I would rather he would have just said he did not want to do it.

Highly recommend!! Showed up did a great job . On time and now our carpet is wonderful !! Even…read morefollowed up with a phone call to see if we had any concerns about the carpet