The link on the statement for annual HOA fee payment that was sent does not work on either iphone or computer. Same happened last year. It is frustrating to have create an account, yet any time trying to logon is never easy. The entryways to the property typically looks shabby as far as landscaping and flowers. Lights shining upon the property entry sign was out for months (been replaced). It is a beautiful neighborhood with wonderful, great neighbors, but the property management seems to do very minimal effort. read more

Horrible communication. Terrible in representing subdivision & its homeowners. Lets the HOA board knock on homeowners doors to tell people what has to be done to their property. The board is never allowed on homeowners property & must direct any homeowner issue to property mgmt company. They inform the homeowner with a letter. This board thinks they can control everything. Board worries about small issues as opposed to big issues & Joyner does not guide them to the correct procedures. read more

Excellent service is provided by C Dan Joyner and the agent that I work with. Her name is Brandi Israel. Brandi is very professional, prompt in responses and takes care of any open items so that I don't have to worry too much for my property. I have been using C Dan Joyner for 5 years and I can only say that I hav experienced excellent service from them! read more

They don't respond. I put in application. No response UNTIL I show up in person. I live an hour from the office.

The Silver Ridge HOA depends on C Dan Joyner Property Management (CDJPM) for the management of 134 homes in Greer. I have been the HOA Chairman/President for four consecutive years. In the four years, CDJPM assigned three different property managers to our HOA. None of the property managers got an efficient and effective handover from their predecessor. Consequently, I spent much of my (volunteer) time training two CDJPM property managers. Regardless, our HOA dues were not collected in a timely manner, the monthly inspections were not being done in a consistent manner, the enforcement of the CCR requirements is inconsistent, the communication between the property manager and the HOA board is insufficient, and the HOA property manager fails to show up for scheduled commitments. I feel like CDJPM is intentionally providing an incompetent service in hopes our HOA board vacating the contract. I had numerous conversations with the CDJPM lead manager, but all I get is excuses and no solutions. I DO NOT RECOMMENT CDJPM FOR YOUR HOA PROPERTY MANAGMENT. read more

My experience was very very good everyone was super helpful and made the process very easy and stress free 10/10 would 100 percent go to them again read more

I rented a house under management by this firm. In spite of paying an upscale price, the place was like a house of horrors. The roof leaked, when I moved in the back door did not have a lock that worked, one of the electrical circuits for the kitchen was so overloaded that not only would the breaker trip, it would be hot! Totally unsafe. The front gardens were full of grass and weeds. They had not been weeded and mulched for YEARS. I asked if I could just mow the gardens since weeding and mulching weren't my responsibility and I was told "yes." When I moved out, Dan Joyner kept ALL of my security deposit! They charged me for mowing the lawns, even though I mowed them TWO DAYS before I moved out. They also had the gall to charge me for weeding and mulching the front gardens that hadn't been done in YEARS! IMO this is completely underhanded! Don't EVER rent a house managed by this place! read more

This is an awful property management company. We had Natalie Emory as our property manager and had a terrible experience with her. After our experience, we recommend that you do NOT pay your last month of rent because they will keep your security deposit. If this has happened to you and you cannot afford an attorney, go to small claims court and file a lawsuit for the amount of your security deposit. If you can afford to hire an attorney, go that route. When you win your case the court will have the property management company pay your attorney fees or reimburse you for your fees paid. Also. take lots of pictures before you move into the property and after you move out of the property. If you can, have witnesses also walk through the property, because this will help your court case. We are in our late 60s and moved to South Carolina after retiring with the intent of looking for a house to purchase. The rental property was not meant to be used for more than a year. Before we moved in we noticed the property was aesthetically pleasing to the eye but was in general disrepair. The property manager assured us that the home had been vacated in that condition but it would be repaired before we moved in. We were still living in Florida at the time that the lease was signed and when we finally moved into the property we noticed right away the repairs were not completed. We quickly contacted Natalie Emory and sent her a list of the things that needed to be completed for the house to be in liveable condition. Natalie completely ignored our emails. She did not help us login to the system to make our rent payments and we had to drop them off via check. We always paid our rent early and hired a professional landscaper to maintain the property. The company had to clean the yard because there was trash everywhere. We also had to hire an exterminator because initially, the house had insects and vermin. Later, Natalie, had someone come out and spray the property for insects once. In South Carolina, this should be done monthly. We sent Natalie an email about a situation we had with Spectrum and Natalie chose not to handle the situation. She then tried to keep our deposit after Spectrum assumed responsibility for the damages they did to the property and paid for the damages. We have a text message and emails from Natalie telling us, "Good luck getting your money back!" You do not want to deal with an unethical company and person like this. If you have no choice and have to deal with this company, do not use Natalie as your property manager. She is unprofessional, will ignore your emails and complaints, and will do the bare minimum to maintain the property. She is what you would consider a slum landlord. Concerns: Smoke detectors are not working Master bedroom bathroom needs the toilet paper holder repaired Master Bedroom bathroom needs the towel holder repaired First bedroom next to the hall bathroom needs a door knob installed The half bathroom needs a new toilet seat installed Kitchen cabinet has a cabinet door that needs repaired Kitchen needs light replaced above the sink The dishwasher needs to be emptied because there is water and mold growing. This was left in the dishwasher by the previous tenant. The yard has trash in it. There is garbage still in the yard from the prior tenants, i.e. deflated ball, fork, trash, etc. The refrigerator has a compartment with a broken door that flips up. The window locks are broken and some are painted shut The window in the master bedroom has a visible gap that is leaking air outside The master bathroom tub faucet spout is loose and needs to be replaced/repaired/tightened There is concern of possible water damage because the ceiling is wavy There is possible water damage in the ceiling of the master bathroom The gutters need cleaned out There are wasp hives in the window off of the dining area There is a dead tree with two holes in it in the backyard near the house. The crawl space needs a lock installed. It is unsecured. read more

Lisa returns phone calls quickly and is very responsive to questions or concerns. Financial reports are accurate and timely. It's a pleasure doing business with them. read more

If I could give zero stars I would. They've done everything they could do to drive a wedge between our Board members and homeowners, and now they're working to divide and conquer the Board itself; they pass deficient work proposals on to the Board for approval and then insist the Board approved it when something goes wrong; they threaten to send cease and desist letters to homeowners for sending emails to Board members; they don't have the expertise in their office to secure proper construction contracts, the expertise or personnel in the field to oversee the contractors they hire, or the desire to do either one of those things because "they hire professionals". If I could upload a couple of pics of what their "professionals" have done in our community, I would. They can't interpret governing documents or local statutes, but they can send one heck of a pool party flyer! Think long and hard. All they care about is growing. Our HOA Board hadn't met in over a year and a half, and CDJ never bothered to suggest to them that according to our governing documents, they really SHOULD be. When the finally did, they told them once a quarter should be good enough, which is not in compliance with our own doctrines. They're pretty bad guys. You have lots of other choices. read more

This is a shout out to Becca Gaines at C. Dan Joyner. She has been managing my rental property for the past two years and she is amazing!!! I could not possibly be more pleased with her performance. She handles everything from the mundane to the urgent repair work and I am able to sleep well at night because I know my rental home is in just the right hands. Thank you so much Becca! read more

My Community Association Manager, Gwen Miller, is the best!!!!! She is very professional, knowledgeable, helpful, understanding, patient and efficient. She is available when needed and handles concerns in a timely manner. She has a great sense of humor and I consider her a friend who watches out for the good of our community. I feel very blessed for having her in my corner. Helen Mo read more

The Cotton Mill Place HOA ranks very poorly. I had high hopes that my lovely lofthere would be my last. The egregious behavior of the ranking Board head has been such the disappointment along with Rene Diaz. Rene Diaz is the contact...never answers calls, sends emails or text. thus NO communication. She ran from me yesterday when i inquired her about the pest control she has been getting quotes for way long.... how long does it take?? and summer is upon us and we will have the usual swarm of fire ant hills and mosquito ponds around the mill... and all the rest of the critters. We had a lovely Koi pond and a fountain which was ambushed by THE PRES .. SELF NOMINATED. pres of the board..and a three member board for 60 units?? REALLY? is this ludicrous or what ?? and I would say all the property owner would agree BUT no one ever takes issue with the lackluster .. aka no performance. I know the HOA is only as good as the Board at Cotton Mill Place. Well that says it all. My biggest concern is what if anything has been done with 35000. that we asked about and got NO ANSWER at Annual Mtg months ago. I have had three Condos previously and NEVER the neglect .. lack of care that Rene Diaz or the head of CDJ Propery Mgmt Alex Crigler. C Dan would not be pleased. For that I am sure. read more

Our property manager, Rebecca was very helpful. Unfortunately, she left and her replacement was not. We treat the houses we rent as if they were our own (the owner liked us so much, he wanted to sell the house to us as when he visited, the house was in great condition). When we moved from our rental property, we stayed until midnight to make sure that the house was immaculate and move in ready for the next tenant (we then got on the road to drive to Florida). We had called a local charity to pick up a mattress and left it by the door for them - they were unable to pick it up before we left due to their truck breaking down. We told our property manager about this and gave her instructions to contact us should the mattress had not been picked up within a day or so by the charity and we would make other arraignments. We had patched the picture holes in the walls and used the paint that was left by the owner to cover the spots in the house and noticed that the shade was a little darker as it went on. We again let the manager know that this was the paint that was left to us by the owner. After we moved, we attempted to contact the manager for the final walk-through follow-up and left several messages with no response for weeks. Finally, we received a check in the mail two months later for the amount of $25.00 from our whole deposit. The note on the invoice was: removal of bed and repaint of the whole interior home. (The whole interior did not need to be repainted.) Very dissatisfied with the lack of professionalism and communication. read more

Very crappy customer service.. Wont return my phone calls or reply to emails. What a load of crap TAYLOR AUSTIN IS..

The worst. All they do is collect annual fees. Do not correct any problems in the neighborhood . Could care less. Kate Watters is useless. read more

Rented property with this company and they were terrible. Had to call and set up multiple service calls for issues they refused to fix. Had me clean the entire house then had one of thier realtors come in and charge 400 bucks to "re clean" the house. All of the deductions from my deposit just so happened to be equal to the deposit amount. These people are crooks do not rent property with them. read more

From 491 miles away I was able to sell a house and get a better deal than I had planned on. I received direct, hands on, customer service and daily updates in regards to repairs, renovations, and clean up. All at the hands of my Realtor Jon MacDonald with BHHS C.Dan Joyner Co in Greenville SC. I pretty much did nothing, Haha. I told Jon what I wanted and what I was hoping to get from the property and he delivered 10 fold. He worked directly with the buyers agent, brokered the deal, stood his ground in our negotiations and we definitely came out on top! Jon also managed the renovations and repairs and was able to recommend some excellent contractors to do the work at a great price in a timely manner! We were definitely working against the clock. Thanks again to Jon for providing a very professional and honest service. I would recommend him to anyone buying or selling a home in upstate South Carolina! Jon MacDonald, BHHS C.Dan Joyner Co Greenville SC http://www.cdanjoyner.com/agents/greenville-sc-real-estate-j-macdonald/ http://macdonaldhometeam.com https://m.facebook.com/JonMacDonaldRealtor/?tsid=0.27921939018503794&source=typeahead @JonMacDonaldRealtor read more

I was leased an apartment that had mouse feces and roach traps in it. I specifically asked the leasing agent if there were pest problems in the unit and was told no. This was a lie, as soon as I walked into the unit it was clear that place was not properly cared for. The leasing agent told me she walked through the unit and didn't see the issues I brought up. She told me all of that was "fixable", however the problem was I discovered all this on the first day of my lease. All of these issues should have been corrected prior to me moving in. I didn't move any of my stuff in that dump. I'm glad I took pictures of the unit. In addition to the unsanitary conditions, the air conditioning was not working, there was paint peeling from the wall in the bedroom and many other issues. AND they kept my security deposit... read more