The cold water shower needed to be replaced and the part to repair the shower proved challenging…read morebecause the part wasn't easy to find, but the plumber Henry Cruz made things happen and took care of the repair. He was friendly and professional.

They came quickly however for a kitchen sink clog they wanted over $600.00. I was told the high…read moreprice was due to the company going totally corporate. No longer independent owners. I guess they don't understand the market at corporate. Probably a bunch of pencil pushers that look at dollars without knowing the business. Don't waste your time

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

Another great experience I can't say enough about this company. Before finding Crossroads, I had…read morebeen burned by a couple of terrible plumbing companies who overcharged for terrible work. Crossroads is completely reliable and provide great work for a fair price. Thank you to Ryan and Misael for your work

I've used Crossroads for many years. they have always been fantastic. their employees are…read moreprofessional and knowledgeable. I highly recommend them!

Prompt communication. Shows up quickly and on time. Reasonable prices. Explains issues clearly…read more Great service overall.

These guys are the best. I had a new hot water heater and Pressure Reducing Valve installed by…read moreAustin and his partner. Austin did an outstanding job. Fabian, the owner, is a very honest and genuine person. He delivered everything that he said he would. Thank you!

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

I've been using Samba and his team for a series of repairs on my parent's house -- everything from…read morechanging faucets to leaking drain lines to clogs to new hose bibs, sump pumps, and an ice machine line. I even had him fix some code-compliance issues with previous work. While scheduling can be difficult (he prioritizes emergency calls, as he should), his work is top-notch and his team goes above and beyond, doing the things you didn't think of but needed, such as making sure drains are clear when changing faucet or putting in proper shutoffs where they should be -- no cutting corners. On multiple occasions, he and his team have stayed late until the job is done. They may not be the cheapest in town, but they are easily worth the money to know that the job will be done correctly the first time -- and I consider myself pretty picky when it comes to how I think things should be done. I've hired him multiple times this year, and will likely have him back in the future as needed.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

They were able to come and install with no issues and little water. Good attention to detail and…read morewas willing to work with us on warranty and written agreement.

Travis and Elvis were super helpful and professional! From chatting via Yelp, gathering project…read moredetails and setting up an appointment was very efficient and easy. They called me the morning of the appointment to share their ETA which was great! They helped me understand what happened with my tankless water heater and were able to set up a same day install. They also helped answer questions I had with the water heater for the second floor. Very pleased with their work, will definitely continue working with them for future projects.

Rob and his team are excellent plumbers. I've been using his services for many years since he was…read morejust a young man. He always give a fair price and is very reliable. My A/C compressor went out during the hottest days of the year. During a heat wave is when you least want to deal with a breakdown but it happened. Unfortunately it broke down on Thursday evening during 90+ degree weather. I called Rob and he immediately came in and gave me a fair price for replacing everything, new furnace, coil and compressor. He scheduled me for the Tuesday which meant I had to deal with the heat for a couple of days, I immediately went and purchased a window AC for the bedroom and went spent my weekend in the pool. They arrived early in the morning on Tuesday as promised and completed the work by 3:00 PM. They left everything clean and did a great job. My house is so cold now I can hardly deal with it! Great job Rob as always... If anyone needs a new system this is the guy to go to without a doubt.

Good response and great job had a good experience with mystery leak crew found leak right away very…read moreclean and fair pricing