Friendly,honest and great communication. Don't give your money to big dealers, support small…read moregarages like this in your community. Bob went above and beyond to not only repair but explain. Can't say enough good things about these guys!

I want to give a huge shout-out to Bob at Shirley Garage for the work he did on my pickup truck. He…read moredid a fantastic job with the autobody repairs--the truck looks great again and the quality of the work is top-tier. What really impressed me was his reliability; he had the truck ready exactly when he said he would, which is rare in this business. If you're looking for a skilled guy who does solid work and actually sticks to a schedule, Bob is your man!

Aldrich Auto Body and Repair shop has fixed my car twice after being hit. They are excellent…read morecommunicators. They text the date of when the car will be ready and each time have finished on the date they specified. They are very helpful when picking up and dropping off a rental car. The rental car is dropped off at Aldrich when you are done with it and when your vehicle is dropped off for repair a van from the rental agency takes you over to the rental shop to pick up the rental vehicle. Super convenient. They send out timely messages on the status of the car as they are working on it. When you are initially getting an estimate they take a look, assess the damage and then return the car and give you a date to bring it in while they order the parts. That way the car is back with you until they get parts and then you bring it in. If you find anything that might seem n0ot quite right they take you right in and fix it immediately (the same day). The women at the front desk are extremely helpful and the person who takes a look at your car is great (Jamie). I highly recommend this business for autobody work. My car looks great!

Fitchburg police ordered the tow to this specific location. Vehicle has been there for a day and a…read morehalf and the invoice is already at $509.00. The charges on the invoice are ridiculous, unnecessary and were not authorized by me. When I asked about these fees, one of the owners had the audacity to lie about the location of my vehicle at the time of the tow and lie about the weather conditions- to give reason for the winching and the wrapping of windows- which were never an issue as it was not raining and they had the key and could have rolled up the windows themselves. In addition, they threw in some stupid yard fee, an administrative fee, and a service time fee. But they gave me a break on a gate fee of $100.00. And their idea of helping me with the bill was asking me if I wanted to give them the title to my vehicle and pay the $200.00 This place is a f**kin' joke. They may get my money for now, but I'm sure to get it back in the very near future. They aren't taking my car either. Funny how Fitchburg Police use a "Auto Body & Repair" shop and how many people lose their cars because they can't pay the bull$hit fees these vampires charge to release a vehicle.

Anyone can sell you tires but no one does it better than…read morethe Viola Family Business!!! Professionally motivated staff and service techs who are very helpful, knowledgeable and willing to go above and beyond. The prices are awesome and the atmosphere is warm and friendly. Great company!!!!

Brake job was reasonably priced and well done. Thank you for being a trusted business in Fitchburgread more

A well-run shop that did great repairs on our vehicle. They were most helpful with the process…read more They also did a wonderful job detailing.

Knowledgeable, friendly, professional. I've always been pleased with their repairs to my vehicles…read more They make it easy to navigate insurance claims, rentals and get you back on the road without delay. You can trust them.

All was well until Anson screwed up on the work. He then took on a bad attitude and was rude. Told…read moreme i should've left it the way it was. NO!! It's a brand new tire and wouldn't hold air. He knew it was the 3rd time I was trying to get it fixed when i took it to him. Refused to put in a tube as i suggested and had to bring it back for a 4th time. In total it cost me $55.00 just for HIS 2 attempts at fixing it - more than it was to buy the 2 new snowblower tires! I refuse to give him anymore future business after the way he treated me. He was rude and put the blame on ME for his screw ups. Lost my valve cap I've had for 26 years too, and said it was never on there. Yes, it was. I just pumped up the tire and put it on before bringing it to him. Not at all impressed with him or his bad attitude.

They are friendly and upfront, and go out of their way to keep your repair costs down. I have a…read moredifficult car (Volkswagen) and I prefer to take it to them rather than a dealer. Totally trustworthy.

I have been going to Seeley for at least a decade now. My most recent visit was this week to have…read moremy front brakes replaced due to squeaking. It was ready the same day i dropped it off and they made the transaction so simple. I was even able to accept via a link what work they were needing to do to my vehicle which i found amazing! I did notice more squeaking after having it fixed so i dropped it off again. They advised my rear brakes just needed to be cleaned (that i had just had done at my vehicles dealership). They did not charge me for doing this and i was really appreciative of their time and efforts. I will continue to do my business with this wonderful company.

I have been going to Seeley Automotive since he started in Ayer on Park St. I know he values…read morecustomers. Does excellent work. I never feel safer in my car then when I drive off his lot. EXCELLENT WORK GOOD PRICES

My car is 22 yrs old and still running great. I I was having some issues shifting into 3rd gear and…read moremy local mechanic referred me to Clapham's Transmission. I thought I needed a new clutch and was bracing for the bill. Jim investigated the problem thoroughly and was in touch with me throughout the process. He finally was able to diagnose the problem, which was not the clutch but rather a solid piece of the clutch supporting framework that fatigued over the years just enough to get a little in the way of my shifting into 3rd gear. Jim explained the problem clearly and apologized that the way the car was manufactured 22 yrs ago, there's really no fix. We brainstormed a few ideas and determined that they were either not feasible or would not solve the issue. Jim could have done expensive work on the car and I would have been none the wiser. But he didn't because he knew it would not fix the issue. He spent hours figuring out the source of the problem. I was prepared to provide my credit card to pay for his time, but he generously declined the payment. I appreciate the time he spent on the car and even more so his honesty in not recommending or doing work that wasn't needed. Should I have transmission issues in the future, Clapham's will be my first call.

So I bought my car from Prime in Lancaster, there was a problem with my transmission and they sent…read moreme here. They fixed it then my gaskets blew, I thought it was a transmission problem again, I dropped it off on Friday asked them to check it out, got a call on Monday that I can pick it up. Oh by the way you owe us 1900 dollars, now they knew I had this warranty in place, and I did not give them permission to do any work, I have heard many stories like this and would not recommend them at all

These guys are great. The receptionist was always ready to respond to my texts. They accurately…read morepredicted, to the day, when my car would be ready. I paid $900 for a light frontal collision, albeit one that damaged multiple body panels, this was far cheaper than alternative shops. They did great paintwork, better than what came with the car when I bought it. one bit wasn't quite right but i took it back and they corrected it for free. very nicely done. picture posted here is the "before."

The staff is great, and the work overall was good but when I first left there, they gave me my…read morevehicle and it was crooked, and the suspension was so far off that I couldn't believe they would allow it out of their shop in the condition that it was in. That said when I told him about it, they fixed it and apologized and now it's fine, but it was a little offputting. But I think overall I would definitely go back there.