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18 years ago
Nice, modern and friendly dr's surgery. Easy to get an appointment most days with one of a good choice of dr's, all of who are all helpful and sympathetic to their patients. read more
Clydebank Health Centre
Kilbowie Road
Clydebank G81 2TQ
United Kingdom
0141 531 6425
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Excellent GP practice- lovely friendly reception staff and a clean bright and spacious reception…read morearea- it even has great magazines! It's really easy to register - you complete 3 forms which you can either collect in the surgery or print from the website. You do have to live in either G3, G11 or G12 postcodes to register. There are advance and on the day appointments available as well as telephone consultations. I've only ever met Dr MacLaren and have always received an excellent and efficient service. This practice offers a really wide range of services including online patient access to repeat prescriptions, online cancellations and the ability to update your personal information. I love a technologically advanced public service! Everything is available here from travel health advice and services, house calls, stop smoking and children's health services. I love the prescription collection service where you can collect repeat prescriptions directly from the dinky wee Boots along the road. I've never really had cause to rave about a GP practice before but this one is truly fantastic!
When I moved to Glasgow earlier this year, I found myself with the prospect of finding a doctors…read moresurgery. I did a quick search on the net and wrote down a few addresses, and then headed off to do a bit of a reccy. The first few surgeries on my list looked so awful that I didn't even go in. I was starting to wonder whether they had ANY nice looking surgeries in my area when I finally came across one that looked just about alright. I went in to find a very crowded small room, and dubiously asked the receptionist whether I could register with them. Unfortunately, she told me that they weren't registering patients at the moment - and pointed me in the direction of Abingdon Medical Practice on Stewartville Street. When I reached Stewartville Street, I swear a breathed a massive sigh of relief. Not only was it very clean and pleasant looking, when I got in it was bright airy and nearly empty. Registering was really quick and easy. It's easy to get an appointment, once you get there you don't usually have to wait for too long, and they have a large selection of magazines in the waiting room. The receptionists are also really nice, not like the grumpy ones you normally find in health practices. Basically, just about everything you could ask for from a doctors surgery.
I've never been a fan of GP's - can't say I've ever really had a 'positive' experience, and I do…read morefear them a little, which isn't something I can really explain... So, signing up at a new GP for me was shaping up to be a bit of an ordeal but it really wasn't. The sign up was painless, the reception was so easy to deal with and friendly too. The following day I got a doctor appointment, even met the nurse who was very warm and friendly, made me feel right at home. So far, great experience with this medical practice. Couldn't ask for more really.
Friendly but professional, excellent staff no waiting !read more
Let's face it, nobody wants to visit the doctors. Having had arthritis since the age of four…read morethough, I'm a bit of a connoisseur when it comes to local practices. This is the latest one, and probably one of my favourites. Obviously they look after me and provide me with all kinds of important medical care, but this place gets three things right that so many others have failed on. Firstly, making an appointment. As wonderful as the NHS is, there will always have to be concessions made in trying to provide care for everyone. I've known first hand the frustrations local practices feel in trying to provide adequate care for their patients while dealing with strict staff and budget constraints. The mark of a good surgery to me is how well the staff deal with these frustrations. The doctors, nurses and receptionists of the Buckingham Terrace Medical Practice deal with this admirably, and whilst I'm sometimes faced with delays when trying to fit an appointment around my working life, they always go the extra mile to make sure I'm seen and sorted in as quick a time as possible. Secondly, they do a great job at monitoring patients, and if I get too lax or too busy with my life, they always provide a prompt and friendly reminder that I really should go see my doctor. Knowing I'm being looked after in such a fashion is a huge weight off my mind. Finally, the website is an excellent resource, with all the information you could need about the practice and it's various clinics, and a helpful staff on hand should you have further queries. Ordering repeat prescriptions via the website is also a lovely touch in an increasingly time sensitive world.
Having moved to Glasgow back in February, one of the first pieces of business to take care of was…read moreregistering with a GP. I went for this one, simply because it was the closest to my flat. It seems I lucked out! In a medical practice, there are a few things I look for; polite, friendly staff, ease of making appointments, availability of appointments and good one-to-one patient care. They get all of these right. With an ongoing health issue, I've been to the doctor more in the last seven months than I have in the previous ten years. So the fact that the staff are friendly and flexible, the GPs do their best to forge a relationship with their patients, it's a few minutes walk from my flat and they offer handy things like repeat prescriptions online and text reminders of appointments, Buckingham Terrace offers everything you'd want in a modern, patient-focused practice. I only have good things to say!
Dr Darroch is my doctor and part of the Wellwynd Practice. Wellwynd is one of the busiest doctors…read morepractices in Airdrie. There are usually approx five or six doctors in practice and same again in nurses. They provide an excellent service. You are guaranteed an emergency appointment within 48hrs but is usually same day and if you just need to speak to someone they have telephone consultations. If you need to see the nurse no appointment is needed and you don't have to wait long to see her. They have also started evening appointments for people with 9-5 jobs who normally find it difficult to see a doctor. Reception staff are also really good and I find myself really lucky to have such a good doctor's practice on my doorstep.
I have been a patient with this practice for 28 years now, and I'm totally disgusted with the way I…read moreget treated as a patient. Not from the reception workers Iv actually got a couple friends who are reception workers within midlock medical centre. But the doctors! I was diagnosed with ptsd, severe depression and sciatica after a very nasty car crash and the doctors at this practice were not interested told me to take paracetamol and sent me on my way told me to go to Asda and buy them.... Now 2 years after the crash I'm in a wheel chair due to not being diagnosed with slipped disc's and fractured hip at the time. I can't tel people to stay away from This practice enough! I could tell many a story's about the doctors in this place Avoid at all cost!
Brilliant doctors surgery! receptionists are brilliant and the doctors are quick and effective!read more
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This was recommended to me by one of our new neighbours so I went down and registered as a new…read morepatient recently. First impressions are extremely favourable. The reception desk is accessible either by stairs or a ramp and is situated just inside the main door, on the right, and the receptionists are friendly and helpful. The modern building is light and airy with an unusual triangular open-plan waiting area with a high glass roof. Cushions would be nice on the wooden seats but that's just a small point and not worth taking off one of the five stars. I've now seen a nurse and one of the doctors and liked both of them straightaway; they both inspired confidence and were very pleasant. There's a car park immediately to the left of the building or, if that's full, there are metered spaces on the main road.
Doctor Pugh & Partners, Kilmarnock
I cant talk any higher of this place. All three of us use the centre and it really is a welcoming…read moreand friendly place to come when your feeling under the weather. With a clean and nicely decorated reception ( as far as reception areas go!), friendly and helpful staff and a great bunch of family doctors, i cant really say much more to be honest. Having had a few dodgy and pretty grumpy doctors in my time i find it refreshing to finally find somewhere that you don't actually mind going to. Oh, wait a minute, one complaint form me. Yelpers of the male variety all over the world will confirm this one complaint that i'm about to make. Why oh why is there never any bloody male orientated magazines in these waiting rooms. just a little something with cars or football or, i don't know shelves, hammers.....just something that's not about celebrity gossip, 101 make over treats and 10 things you didn't know about goats milk...... OK, rant over. Good medical practice, friendly staff, clean reception.....crap reading material!!!
The clinical staff iare indeed first class…read more However, the admin., staff are dreadful. They are confrontational to the extent they are aggressive, especially when patients know and quote their rights. Patients do have to quote their rights because the procedures the admin., staff quote do not complement our N.H.S., rights and surgeries responsibilities to the N.H.S., and indeed patients. There is no point complaining to the practice. The practice manager ignores telephone messages and visits. When you prompt her reply via correspondence to the partner G.P., she will simply tell you to go elsewhere. There is not much in the way of confidentiality at the front desk. The receptionists discuss triage with each other at the front desk for all to hear. I can tell you several patients names and health problems they have because I have heard such discussions. Of course you must select a G.P., based on their clinical ability and not their admin., staff's ability. However, before signing up be aware it is likely you will have to complain about the support staff. I doubt you will ever have to complain about the G.P.s; I have consulted every one and they are all been attentive, deliberate and correct. One other thing. The prescription service is awful and will be an issue. Kelvin Medical Centre are very selective about the N.H.S., prescription services they provide. P.s., had one experience with the nurse that was deeply unfavourable. In the end I had to insist she was supervised by a G.P., in carrying out the most basic of procedures, a procedure that auxiliaries carryout in hospital. A.
I wouldn't hesitate to see any of the GPs at the practice; Dr Cole is the child specialist. Top…read morenotch care from caring doctors.
As far as health centres go, Clydebank is really pretty good. It is huge with lots of different…read morewings named after colours, all of which are signposted easily. My particular wing has a big pile of magazines and toys for impatient children. The décor is bright and modern. Clydebank Health Centre also offers community dental services, community radiography, continence services, dietetics, district nursing services, family planning and reproductive health services, GP services, health visiting services, physiotherapy, podiatry and treatment room services.
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I find it hard to believe the Dr has even been to medical school. No empathy and verging on rude,…read moretold to research my own symptoms and possible medication and the TELL HER what to prescribe!!!!
Superb practice. Small, friendly, super efficient. Has a male and female doctor. No problem…read moregetting an appointment. The reception staff are amazing - helpful, courteous and friendly. Both doctors are great. I tend to see Dr Templeton more often and she is super thorough! Janice, the practice nurse is also terrific. If you live in the area, this is the practice for you. I cannot recommend highly enough. If I had to have a gripe, it's the parking in the area, but that is not the fault of the practice.
Small clinic with 3 doctors. This is a popular surgery and…read moreit can be difficult to get an appointment within a week. The opening hours for appointments are not the most convenient but they do open to 6pm on a Monday, Wednesday and Friday.
This surgery is in a great location for Govanhill and the surrounding area. The doctors are all…read morevery good and efficient, although the receptionist can be a bit snappy. The opening hours are good and they do take on new patients. It is easy to get there as many buses run along Cathcart road and Pollokshaws road
I recently registered here. The doctor I have visited here was extremely helpful and supportive…read moretowards me but like the first reviewer I found the receptionists rather nasty. When I called to register I found it rather difficult to get the woman to take my details. It's also been quite difficult getting prebooked appointments. Emergency appointments are fine though.
Since I moved, this has become my new doctors surgery. I was really reluctant to change (and not…read morethat happy about it) because I really liked my doctor but ah, I had no choice. You can call and make an appointment at any time (I've never had an issue with this) and appointments can only be made up to 2 weeks in advance. Looking at their website, you can now get a username and password from the reception desk to make appointments online (fancy!) and they offer a text appointment reminder service. I was most recently at this surgery on Thursday and I do really like it. As you walk in, you are directly in front of the reception and there is a also a self service check in machine. I checked in and sat in the waiting area. The waiting area is open plan and kind of like in an oval shape with a comfy bench running round. Unlike the old practice I used to attend, the doctors do not come out and call your name. There is a large screen and a loud beep each time a patient's name appears telling you which room to go to. If you have visual problems, the reception staff will let you know. The doctor I was going to see was running late (typical) but I was eventually summoned to room 9. I always get nervous meeting new doctors but he was really nice, friendly and understanding. I have met one of the other male doctors here on a previous visit and he too was great. They really take the time to listen to you and that's something they don't teach at medical school (I'm guessing, haha). I honestly can't rate them highly enough. So far, I'm seriously impressed.
I have to admit this is my local doc's. Hence, this meaning that most of the times I have been in…read morehere, it has been due to ill health. Despite, this I do find this the best doc's around - it's clean, modern and has a comfortable waiting room. You nearly never have to sit directly next to another sickly patient and there is even a kiddies table with enough toys to keep the little ones excited and quiet! The staff are lovely and very efficient, while the service is fast and up to a high standard. Similarly, you are also always taken right on time, if not earlier. Definitely, the doctor's to visit (if you have to visit one).