I am so grateful that Gilbert's had the foresight to order extra appliances in April!!! Our fridge…read morewent out and we went to MANY big box stores. No one had ANY AND WOULD NOT TAKE ORDERS. Suggested coming back in mid November!!!! We ended up at Home Depot and they suggested Gilbert's may have some! They were great working with and we are so pleased with our purchase!!! Thanks soooo much Gilbert's

From the owner: Gilberts Hardware and Appliances has been serving the community since 1965. We offer a variety of…read moremajor appliances, TV's and home improvement needs for whatever projects you have planned. Whether you are a do it yourselfer or just need a few bolts for a small project, we have you covered. With award winning service, great staff and a convenient location in Downtown Owosso. Gilberts Hardware and Appliances is the answer to any home improvement needs. Shop local, shop Gilberts.

We went in tonight for cell phone help and we had the best service! Our saleswoman was very…read moreknowledgable and could answer all our questions. She got our new phone set up, helped up get Bluetooth hook up for the car, and explained our options to improve our plan at a lower cost! We did have to wait a few minutes because they were busy, but I suggest looking them up on google ahead of time to see what their busy hours are.

It's difficult to find a guy like Andre at Gadget Guys Tech - who is dedicated to solving the…read moreproblem, is dependable, responsive and so good at explaining what the tech issues are- plus he is so patient! he worked on solving my folks' landline phone problem -- and we are so thankful we found him!!

My iPad wasn't holding a charge very well and eventually stopped charging altogether. I searched…read morefor a local repair business since the device was no longer under Apple Care. It was a stroke of luck that I found Andre at Gadget Guys Tech! The service was professional, quick, and affordable. He replaced the battery and my iPad is just like new. Highly recommend Gadget Guys Tech for your technology repair needs.

I am extremely disappointed with my experience at the T-Mobile store in Owosso…read more In early June 2026, I went to the store looking for a cellular plan that would work internationally and a new iPhone. I was not specifically looking for an iPhone 17; I was open to other options and would have been perfectly happy with a smaller, less expensive phone. The salesperson is the one who offered me the iPhone 17 promotion. The new plan required a two-year agreement, so before making that commitment, I specifically asked about the promotion and the monthly cost. I was told my monthly cost would be approximately $110, and that this included the $20-per-month 360 Protection plan. I was also told that I would receive the iPhone 17 "on us." I was given a handwritten note from the salesperson documenting the iPhone 17 "on us" offer, and I have attached a photo of that note to this review. I relied on those representations and entered into the two-year agreement. Shortly afterward, I discovered that my monthly bill was actually $163.63 and that the iPhone 17 was not free as I had been told. I also discovered that an additional phone number and tablet service had been added to my account. I had never ordered, requested, suggested, or even discussed adding a tablet or another phone number with the salesperson. This was particularly concerning because I had no reason to expect either service to be on my account. I contacted T-Mobile's customer service 800 number and was eventually told that I did not qualify for the promotion and that the promotion should not have been offered to me. I was instructed to return the phone, which I did within the required return period. After returning the phone, I made several additional calls and attempts to get the remaining billing issues corrected. T-Mobile did not proactively contact me to resolve the problem; I repeatedly had to contact them myself. Despite these efforts, the disputed billing continued. What happened next made the situation considerably worse. Even after I had returned the phone, I continued receiving bills for charges I disputed. A debt collection company also began calling and texting me two or three times a day regarding the disputed balance. Being pursued by a debt collector after returning the phone was extremely frustrating and unacceptable. The entire experience felt like a bait-and-switch: I went into the store looking for a plan and a new phone, the salesperson offered me a specific promotion that I had not asked for, I committed to a two-year agreement based on what I was told, and I subsequently discovered that the pricing and services on my account were substantially different from what I had agreed to. After numerous attempts to resolve the matter directly with T-Mobile, I ultimately had to file a complaint with the FCC. It took months and considerable effort before the matter was finally escalated and resolved. To T-Mobile's credit, the account was eventually corrected, the balance was brought to zero, and the refund I was owed was arranged. However, even the refund has been inconvenient. T-Mobile offered the refund as a prepaid card rather than returning the money to the original credit card. The prepaid card cannot be used for ATM withdrawals, at gas pumps, for cash access, or for recurring payments. Since the original charges were made to my credit card, I would have preferred the refund to be credited back to that original payment method. Instead, I am left with a much less useful form of payment and additional inconvenience. My advice to anyone considering a plan or promotion at this location is to verify the promotional terms, pricing, eligibility, and every service appearing on your account before completing the transaction. Get important promises in writing. I went into this store expecting accurate information from a T-Mobile representative. Unfortunately, that was not my experience.

if i could put no stars i would, 2 female were working when i came in and let me just say so rude,…read moreif you're not a people person doesn't work with people.. easy said.