The initial buying experience was good. I bought a Low Profile Hydraulic Jack that was on sale for…read morea very good price. However the jack has a bad valve, and since i didn't buy the extended warranty. I screwed. I now have a $110m boat anchor. At least I didn't pay the $170 original price.

We were in the area shopping at Home Depot and running some errands and dropped into this location…read morefor their Grand Opening. Specifically, we were looking for a tool to pick up metal in our driveway and lawn after boxes of nails had been spilled. A wand type tool wasn't going to do the trick as we were looking at covering about a half an acre of grass during the clean up. There were no employees available to help us, so left on our own it took us twenty minutes to find what we were looking for. We were also looking for a hitch for our SUV and couldn't find it. Pressed for time, we just bought the metal pick up tool and left. Not a great impression for a grand opening, the store was busy but there was literally no one around except at the front ringing people up.

Don't trust The Home Depot. I was treated horribly by them this week . All i wanted was a dryer. I…read morepaid for it and they sent out two of the rudest people i have ever dealt with . I paid them money and they said it would be rescheduled for delivery today . Guess what they cancelled my order and now they say i might get my money back 3-5 business days . I dont have another $700 for a dryer . So we got screwed because of their incompetence . To say the least i wont ever order an appliance from them again . I will keep telling my stories about them and the people they hire to do subcontract work . Don't trust them https://www.facebook.com/share/18HZG5j5Xi/?mibextid=wwXIfr

They do not stand behind the products they sell!!! Go to Lowe's or Menards!!! Bought some Behr…read moreStain a few years ago said it would last 5 yrs. Followed directions to a tee DIDNT even last a year and they would not issue a refund even though I had pics of the 2 decks!!

I went to buy a toolbox for my pickup, helpful lady told me that they all fit full size pickups - I…read morehave an F-150. Get it home (wasn't in the truck when I bought it) and try to put it in - doesn't fit. NP, I'll take it back, mount brackets, receipt, & keys inside the box - close the box only to find out I had relocked the latches. Oopsy. Talked to the manager - no problem - he looked up my receipt since I have a rewards card w/ them. Gave me credit for the box and the two bracket kits. (I would have paid for a spare key since it was my fault after all but certainly glad I didn't have to.) He loaned me a tape to measure the box - 62" wide. We checked other toolboxes and they were all 62" or less so I got a slightly different one. Then we measured the one I brought back - 62-3/8" wide - no wonder it didn't fit. I'm a happy customer.

Leonard's Hardware has everything you once expected in a friendly neighborhood family hardware…read morestore, including super helpful & courteous staff, row upon row of well-marked boxes of fasteners, &c., even free coffee in a charming old structure. It is simply one of those rare homey, cheerful, and welcoming hardware stores only found in small villages. You almost expect Sheriff Andy Taylor to pop in with a smile and a reminder of the upcoming pie-eating contest. However, if you're seeking dour, disconnected (other than to their mobile phones) so-called "employees" in a garishly decorated corporate mega-box setting, look elsewhere. No thick-headed, shuffling zombies here.

Wonderful neighborhood hardware store. Clean facility, friendly staff, and wide range of products…read more As good as it gets for a small town store.

Took my ( Craftsman ) ratchet in for replacement because it stopped working properly - they come up…read morewith some bs excuse that they couldn't replace it because it didn't look exactly like the one they carry? No doubt??? Of course they update their tools and don't look exactly like a model from10 years ago! Total Joke - I left there and drove out to Ace in Durand and what do you know? A Store that backs up what they Say!! Replaced it Without Question! Shows the Linden Ace really Don't care about their Customers or Actually doing what they Advertise! I'll NEVER go there again! Notice in the pics - Old on the R and New on the L - NOT Exactly the Same!! Durand didn't have an issue replacing it

Would not re-shake my paint because it had been opened. Odd because they opened it to mix the…read morecolor. After paying 49$ a gallon and told were not going to re shake the paint you bought here " here's a stick go mix it yourself " not to mention being a local customer of 25+ yrs having spent unfolds amount of money over the years.( 5-10 grand ??)... I'll drive to the big box store in Fenton. Thanks for nothing

There is a friendly greeter at the door to point you in the right direction. Today I was in the…read moregarden center, but the entire store is vast. It's an odd store for sure. You can find anything from frozen pizzas to drill bits to clothing, rugs, plants, wood planks, pet supplies and a lot more. It's almost like a Walmart, but you don't feel like you're at the DMV. It's a fun atmosphere and you really never know what you'll find next. The garden center alone boasted a great variety of flowers and other vegetation. There were also basic needs like hoses, tillers, corn feed, bird seed and everything outdoors. We got 50 lb bags of both. Lately 7 wild turkeys have taken up residence between the field, forest, and dad's back yard. Being out in the country, that's prime entertainment, so dad feeds them well. That 50 lb bag of cracked corn was only $10, so for those kind of prices, I can see why Dad insists on driving out here. If you're in the mood for a bite, there is a hotdog and hamburger table outside of the store where they are grilling. It smelled amazing. The only reason I took away a star is that the women's bathroom is... not a priority. It was smelly, dirty and given the opportunity I just held it until I got back to Dad's. Overall, it's a great store. Just don't go to the bathroom there.

I ordered a door back in December, making sure to select the option 'show only options in stock'. I…read moredrove the hour it takes to get there only to find out that they don't have it. They did not track their inventory correctly so it was never there in the first place. It is set to be delivered and restocked, I never got a notification. Fast forward to me calling the last weekend of January asking about it, I was told that it was here "yup I see it right here" or something along the lines. I drove back down the following Tuesday, another hour one way. They don't have the door, never did, the man just kind of stared at me until I asked about getting my money back. I've been waiting almost two months for this door. It is a very very frustrating experience, the ladies at the return section was very helpful and apologetic, shout out to the manager. I apologize I did not get your name I was rather frustrated.

Super incredible person helping us. Copied a key fob, and the guy was very detail oriented with the…read moreexact type. He was very kind and made the experience very easy.

horrible staff and management. o was there looking at an item in the sidewalk when an employee…read morereached in front of me and moved the item I was looking at for another customer. I expressed what had happened to the cashier. I continued my shopping when I exited the store listened to the employees talking to manager about me. the manager then brushed her shoulder as to say whatever about the incident. I would really stay away and take business to local Home Depot or Gilroy's.

gillroys hardware... great hardware. very helpful staff.. everyone! These are the businesses we…read moreall need to support, or they will go away like many other great retailers were forced to do. gillroys have quality items, good prices, expert staff that know what is going on. Paint, plumbing... pretty much everything you need for home improvement except lumber. go to self-serve in st johns for that.

Easily the most helpful hardware store I've been to. They always have what I need, and they always…read morego above and beyond helping me solve problems.

If you want to be treated like a friend and find what you're looking for, go to Darling's…read more If they don't have it, they'll order it. If something that you purchase doesn't work out so well, they'll replace it. I don't patronize the 'Big Box' joints anymore and the prices are pretty much the same. This store puts the customer first.

The people at Gilberts are top notch. Their main interest is on you getting the help you need…read more Called them about a repair on a Samsung refrigerator and was told they don't service Samsung. Then he was kind enough to give me the name of the person they recommend to do that repair. Excellent customer service!