I needed a ride from Havelock to Carolina Coastal Airport, so my hubby gave them a call two days…read moreprior to my flight. They were very friendly over the phone. I wasn't too sure if they were going to confirm, so I have them a call the morning of my flight. One of the employees answered very nicely and reminded of my pickup location and the time. They accept both cash and card. Aaron was waiting for me 5-minutes prior to my reservation time in the lobby of my hotel. He was very friendly and took care of my bags. He was a very cautious driver and made sure I was comfortable throughout the entire drive. They're located right in the lobby of the airport, near the car-rental centers. Very convenient!

This business is permanent closed. I have tried to call numerous times, and the phone is shut off…read more The website has been shut down. There is no way to contact them.

Highly unprofessional-…read more Either Victor has forgotten his own mission statement, or the values outlined in his bio exist solely to sound appealing on paper. Victor, the owner, was pleasant and helpful only until I needed to cancel a reservation. I called ahead out of courtesy, personally notified him, and apologized. That's when the professionalism completely disappeared. What followed was a rude and hostile response: "That's fine, don't call us again--you won't be able to use our services in the future. We won't help you," followed by abruptly hanging up. This was a standard cancellation by a paying customer, not a favor. For a business owner, reacting with pettiness and hostility over something so routine is embarrassing and reflects poorly on both leadership and business integrity. If this is how a simple cancellation is handled, it raises serious concerns about how real issues would be addressed. It's 2026--customer experience, professionalism, and reputation matter. With only a handful of reviews, all one star, this interaction unfortunately reinforces the existing pattern rather than improving it. The image being presented does not align with the reality of the customer experience. After that, I'm glad things worked out the way they did. I would hate to support a business whose professionalism is conditional.

I'd walk before calling a car from this company. Our driver rolled his window down and drove from…read morethe airport to our hotel on the highway 55 mph while the outside temperature was 44 degrees. He refused to roll the window up because he said someone had smoked prior to us entering his car. He shouldn't be allowed to drive passengers.

My 11 son needed to get to a birthday party, In the Ferry! Ugh thought I was going to have no…read moreluck... But then these amazing people were able to get me a driver (thanks John) and get him picked up and dropped at the party! All within a 30 minute window :) Thank you for making my day, by taking him to his sprcial friends Birthday!!!!! A MILLION STARS!!!!!

Ordered a cab for my pregnant daughter in law. Her car is in the shop and had to get to work. The…read morefemale on the phone wouldn't answer the few questions I had, rushed me off the phone - kept telling me 'the owner would call.' Well, no show, no call! Nothing! Zero customer service.