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    Ca Reed Party Supplies

    1.0 (1 review)
    Closed 11:00 am - 5:00 pm

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    12 years ago

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    Party Fair - Party Fair

    Party Fair

    (14 reviews)

    Very helpful great assortment of all kinds of party related affairs from 5- 10 people to a group of…read more20+ with everything you need. Birthdays , Graduations.

    I called to ask basic questions about a balloon bouquet, the girl I spoke with couldn't answer…read morebasic questions so she had to transfer the call to her boss Natasha. I spoke with Natasha 3 days prior to the event, inquiring about prices, color schemes concept and design for a balloon bouquet for my son's birthday. While I was on the phone with her, I was put on hold several times because they can't answer basic questions, even though they work there or if this is your business, have some basic product knowledge. The entire conversation took an entire 30-40 min. from start to finish with a lot of inconsistencies and vagueness. I called again and specifically ask for Natasha to confirm my balloon bouquet pick up order -- this time to confirm, schedule pick up order in advance and method of payment for the order. Clearly she forgot that she spoke to me the other day because she again was asking how many balloons, I then had to repeat myself like a broken record, and had to reiterate the concept and color scheme I'm going for which was Stranger Things, colors red and black, etc. I then ask her if there's any way I can pay in a secure way, because I hate giving out my credit card number in this day and age everything should be digital. I told her I want to do Apple Pay. She then said, we will set this aside but not yet assemble it as payment is needed first. I said that's fine. I confirmed I'll pay when I pick it up. When I showed up to pick up, Wayne and Don were busy chatting, I had to say "hello" for them to acknowledge my presence and they felt annoyed as if I was inconveniencing them and interrupting their conversation. At this time, I explained to Wayne I had placed a balloon order with Natasha, but she needed a payment first, so now I'm here to pay first so you can proceed and process my order. Wayne was not paying attention, as I was "EXPLAINING and ARTICULATING" in proper English regarding my order. Wayne quickly got frustrated and annoyed as he was looking for my order, and I then explained to him that I had spoken to Natasha, explained everything about my order. He lied by saying Natasha didn't communicate anything. He yelled at me, and I made sure I responded the same way he treated me. Wayne was so rude, racist, disrespectful, filthy and pathetic! In my books, I don't tolerate rude behavior, and I made sure to say it to his face that I don't take s**t from anybody. This continued unproductive and incompetent approach is harming the overall reputation of the brand and is not a smart way to execute business overall. This individual has no place especially in the retail space and has no right in any way, shape or form to insult and disrespect customers. This kind of behavior is considered abusive by intimidation and an example of disorderly conduct. The business has a known bad reputation of this constant bad experiences, and unhappy customers. To the entire team at Party Fair -- you're doing a disservice to your community if you continue to display these types of poor business practices. Furthermore, the lack of basic human decency to treat both potential and existing customers with dignity and respect will have negative ramifications long-term. PATHETIC!

    Party City - Disrespectful employee

    Party City

    (2 reviews)

    I'm not one to usually go into party stores. I usually will find a different place to go to to get…read moremy supplies. Especially since you end up paying more in a party supply store than at other stores that have comparable items. I just happened to be in this plaza already so I decided to give it a try to pick up the last few items I needed that they just might carry. If it weren't for that fact, I probably would have bypassed this store and kept going on my way. Why does it feel like a dungeon when you walk in here. It feels so cavernous to have to be in a place that should be exuding excitement. I rarely come to one of these so I had no idea where I needed to go. I wandered at first and then just basically went up and down every aisle until I found what I needed. As you can guess, it was literally the last spot in the store after walking all the aisles. I did end up finding a few of the items I needed so that made it worthwhile, but in the long run, made for a longer visit than need be. The highlight of this place, a reason for the higher star rating, was the staff. She was super pleasant and quick. At the register we did make some chit chat and she had me out the door in no time. She was even able to assist another customer while finishing up my transaction.

    Sarah helped me with a return of a defective item in a pleasant and efficient manner. Store is…read moreclean and has enough holiday items in stock to last! Will be coming back. Thank you to the staff for being accommodating to my needs. Happy holidays!

    Ca Reed Party Supplies - partysupplies - Updated August 2026

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