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Cabinet Designs Unlimited

5.0 (1 review)

Services - Cabinet Designs Unlimited

Countertop installation

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8 years ago

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Mckinley Countertops

Mckinley Countertops

2.1
(11 reviews)

I would not recommend this company…read more We installed $3000 worth of granite from them as part of a bathroom remodel. The backsplash was not cut at the same time as the countertop (their mistake). The MC installers suggested the backsplash be cut to 5.25" instead of 4". My contractor told the installers "don't cut the backsplash yet." I called MC that same day and told them "don't cut the backsplash yet." 2 weeks later the backsplash was cut to 4". Jorge the owner said he was not told about the change and that I should have emailed him (which no one suggested). Apparently all of the remaining material was sold to someone that needed a lot of 4" backsplash so a new backsplash couldn't be cut. After too much discussion the owner eventually offered $150 off because of the mix up. My credit card was charged the final amount without my approval or a final invoice. Owner states "I'm loosing money" because the crew had to come up a second time to install the backsplash (which they were going to have to do anyways because of their original mistake). Owner states "I'm loosing money" because customer (me) is being too picky by performing a final inspection of the install prior to signing off on the work at end of the day. Overall a very frustrating experience with questionable business practices. I would avoid this business.

I have used McKinley countertops for three different renovation projects over the past 10 years…read more They are a well priced family business with a high quality product and install. Will continue to recommend them to anyone.

Traditional Marble & Granite

Traditional Marble & Granite

2.0
(3 reviews)

Traditional Marble & Granite Aka Traditional Granite and Marble…read more166 E Potter Dr, Anchorage, AK 99518 "2017" Inferior installation, and the owner deemed it satisfactory even though the seams are quite visible and the counter tops protrusion over the cabinets vary from 1 inch to 1 & 3/4 inch at various points down the face of the cabinets. The hole for the kitchen faucet was not centered, though that was our request. The finished counter top is visibly not level. We were left with damaged walls and white contrasting caulking, well over the thickness of a pencil in places. They even shortened up our islands previous size, obviously to save on materiel, but made no mention to us! I have never experienced such shoddy workmanship in all of my 60 years. We feel taken advantage of. I don't know if they just didn't measure correctly or if they just didn't care but in the end we are out 6000.00 dollars and no explanation from our sales rep at Traditional Marble & Granite, Jerry Faulkner, who told us to take it up with the owner, Don Denney, who in turn said, yeah I saw the end result and it looked fine to me. Buyers beware. Addendum- 2018 Only after I agreed to take down the video posted on social media of the shoddy workmanship and damage involved in the installation of the quartz countertops done by Traditional Granite and Marble aka Tradional Marble and Granite, the owner and manager agreed to come and take a second look at the job that was done in our kitchen. They would not agree to removing the countertops or refunding us our money, but would only agree to re-doing the job. Why in the world would we ever trust them to do this job again? Buyers beware Traditional Marble and Granite aka Traditional Granite and Marble Anchorage Alaska 166 E potter dr.Anch. Ak. and previously of 1301 E 71st Ave, Anchorage, Alaska 99518

Don't go here if you expect to get the piece and quality you selected! I met with the owner (who…read morewas great BTW) who showed me the remnant selection. I chose the one that would suit my needs and style and he even had one of the guys cut me a piece to take home. Next day he came and did the initial measurement. Got the quote a day later and put the deposit down. This is where I should have known it was going too well. When I hadn't heard from them in a few weeks, I called to see what the status was. I was told by the office manager Nicole that they could come out and install it the next day (which was a Saturday) which is awesome since both my husband and I work. When the installer came, the countertop was different than the one I picked. And, not to my surprise, nobody answered a call from their installer to work the situation out. When we called the following week, the office manager, Nicole, told me that I had chosen a number 1 and number 2 priority and they gave me whatever was available. This didn't happen, of course, because I was there with the owner and I only picked one remnant. The remnant that they chose on my behalf was lighter and thinner than the one I chose. When we complained, she only reduced the price by $100 which is less than 10%. Now, the remnant I chose is sold and we have no immediate resolution. I would say that the owner seemed good to work with at the beginning but now is of no help. Also, the installer seems to be real nice and apologetic for his office staff even though none of this is his fault. The workmanship seems to be good but if you want to actually choose the style/color of counter, don't go here!

Cabinet Designs Unlimited - countertopinstall - Updated June 2026

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