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    5.0 (1 review)
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    Crafted Stone

    Crafted Stone

    (6 reviews)

    The stone is beautiful and price was great. However, they were pretty difficult to deal with during…read morethe build process ( payment was through our contractor & they kept contacting us for payment). 8 months after the install we noticed all of the Silicone in on the granite/wall was turning a funky yellow color. EVERYWHERE window, under cabinets, behind stove. After making contact with the owners, sending pictures, following up with numerous phone calles and emails. I Finally got a call back almost 3 months later and was told he cant give a warranty on a product he doesnt make, he said its really not a big deal- just take the silicone out & redo it! ~ So incredibly rude, we are in the middle of aanother build & will definitely NOT even consider using them! Very disappointing.

    We gave them 50% down and they forgot to secure our granite countertops from the company that you…read morebuy the granite from so we went out and found our own countertops and wanted to change companies. They would not give us a refund so we had to stay with them. They ended up putting the countertops in and the day that they put them in, shortly after they left one of the sinks in the bathroom, fell off the countertop into the bottom of the bathroom vanity. This was the sink that was mounted underneath the counter top. They did come back to fix it and one of the installers said he was just training to do this job. There was also a delay as we had to find our own countertops. And then get put back on the schedule. It was not a good experience.

    Panhandle Carpet One Floor & Home - Great day at the Kootenai Fairgrounds helping people find their career path. Not just a job but a career.

    Panhandle Carpet One Floor & Home

    (20 reviews)

    UPDATE TO MY REVIEW OF JULY 20, 2026. After posting this review on the companies facebook page and…read morehere, we were contacted. The floor was repaired today, so I raised their star rating.

    I never thought I'd write a review like this. Last year we…read morehad 3 flooring projects that we went through Panhandle Carpet One. We purchased two different flooring materials and used two of their contractors to lay the floors. The first project was finished. A couple of months later we let Paul, our salesman at Panhandle, know that the flooring was separating at some of the seams. The contractor had to come back two times to repair it. It appears that issue is fixed. The second project, different contractor and different flooring, appeared to be ok. The third project, same flooring and same contractor as the second project appears to be doing well. Early this year we noticed a couple of floor seams in the second project were separating. My husband called the contractor, but never heard back from him. A month or so later he called Paul at Panhandle to let him know there was an issue with the flooring. No reply. We went into the store and left a message as Paul wasn't there. Still no reply. We went in again a little over a month ago and spoke to Paul again about the issue. He said the contractor was busy on a job, and then was going on vacation. He would let the contractor know about the issue. As of today, we haven't heard anything. It would probably take a qualified, skilled person with the right tools as short time to fix the flooring. I guess we will attempt to fix the floor ourselves. I guess once the job is done and out of mind they don't seem to care a lot about continued customer relations and fixing an issue.

    Cabinets - countertopinstall - Updated September 2026

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