They got one star because the car existed…read more DO NOT USE THEM! We pre-booked online and thought it was safe because Hertz is a global brand. I was wrong. I normally give nice reviews and give companies the benefit of the doubt, but in this case, I feel the need to keep people from replicating my mistake. When we arrived at the airport we were given the option to pay 83 euro for insurance or have 670 euro held on our card for the entirety of our trip for potential damages. There was no guarantee of how quickly it would be put back on and I also got the feeling that they would easily find damages as the man was able to quickly rattle off the charges for a scratch or dent. On top of these charges there is also a mandatory holding charge of 100 euro on your card regardless of insurance for fuel (making the charges 183 or 770) . There was also no promise of when this money would be unblocked or returned. When I asked if we could somehow leave 100 euro instead in cash to ensure that when we returned we would promptly get our money, the man behind the desk pretended not to speak English. When I called him out on it he admitted that he had understood but he did not want to answer the question. He smiled smugly as after I repeated the question, and once again told me he does not speak english. I tried to rent a car from Avis next door who do not have all these additional charges, but they were out of cars. With no options left and having already paid for the initial cost of the rental, we felt we had no choice but to pay the 183 as I did not trust them not to make fake claims and charge us for pretend scratches. The car itself was a fiat and was fine. The location was at the airport which was convenient. When we returned the car with a full tank of fuel (it cost us 15 euro to fill it up), there was initially nobody at the stand. When a man did come, he filled out the form, claiming there was a scratch on the car before seeing we had full insurance and crossing it out. There was no scratch. He then forgot to circle that the car's fuel had been returned "full."I am a careful reader of forms and noticed this error and returned to make him fill out the form correctly while I watched since I think this could have also been a trick. I will update this when I find out whether or not my 100 euro was returned to my card. I have a picture with the time and date showing we returned it full so I am on a mission to get that money back. I would have waited but I want to make sure nobody else makes the same mistake I made. If you are looking to reserve a car, don't do it here. If you have already reserved a car from here, cancel it ASAP.

Hertz car hire conveniently based at Arrecife airport. We hired the smallest category of car for…read moreone week as part of a package holiday. The Hertz desk is situated within the baggage reclaim area so the driver in the party can organise the paperwork whilst another member of the party can get the cases off the carousel and then you're off and on your way really quickly. The cars come with a quarter tank of fuel and you return them with the same. Lanzarote is only a small island so it's worth considering how much fuel to put in the vehicle as there's a good chance that you won't do all that many miles during your stay especially if you're having a typical Lanzarote holiday, seeing a few sights mixed with some lazy days. Our car was a Toyota Yaris and had its fair share of scratches and a couple of dents but it was clean and tidy inside and was perfectly adequate for our needs. Drop off is quick and easy, simply a matter of handing in the key and you're on your way. I'd give them 5 stars for convenience and efficiency but because the cars are just a bit tatty I've marked them down to 4 stars.

The best and by far cheapest car hire in Lanzarote. You don't always get a new car but they are…read morealways clean and in perfect working order. There are no suprise charges and no bs. I couldn't recommend them highly enough.

Do not rent from this place . They will rip you off and the employees are so rude. They will fight…read moreyour credit card company for their mistake when you dispute the charges. Stay away from them.

From the owner: Bienvenido a nuestro sitio web de alquiler de coches Goldcar en el Aeropuerto de Lanzarote en las…read moreIslas Canarias Aprovecha ahora de una gran flota de vehículos económicos así como de un excelente servicio al cliente. Alquilar un coche es fácil y rápido con la reserva online de Goldcar en nuestro sitio web o aplicación. Recoger y dejar tu vehículo nunca ha sido tan fácil con nuestro servicio Key'n go en el aeropuerto de Lanzarote Si tienes algún problema, puedes contactar con nuestro equipo en el siguiente número: (+34) 918 341 400 ¡Disfruta de tu coche de alquiler con Goldcar!

I wanted an automatic... and found one. The only website I found with an automatic car selection…read more Okay... so I'm an american. Shoot me! I just like to be able to sing and dance to a good song, open my bottle of diet coke at the same time. he he Their located right in the airport in Fuerteventura. Definitely a bonus! No waiting in queues for the car. Simply pick up and go. Then drop off and take your flight. I hear the cost is pretty cheap with Cicar. I paid a bit more cause I wanted an automatic. That's normal in EU countries. One thing I did like, is that there was no extra cost for insurace. they give an advertised price... and that's what it is. No extra cost at the counter. I will certainly use them again.