Let me just start out by saying that they are getting 3 stars on the merit of poor communication…read moreinvolved. What was supposed to be logically simple ended up being a complete nightmare. I was involved in a not at fault accident in January when a Lexus of Richmond Hill driver crashed into my car while he was turning left. Luckily, we were all okay but it left me with a whiplash injury that was diagnosed by my MD and physiotherapist/chiropractor at Apple Creek. At the beginning of my visits, I was ill informed about the fact that my claims would not be submitted by them and that it would be this huge lump sum that I'd have to pay at the end. In fact, I was never told this clearly at all. My treatment lasted from January to April 2017 and at the end of those treatments, nobody mentioned anything and I was under the assumption that they were going to take care of the paperwork for me. 4 months later, in August, I received an e-mail telling me I needed to settle up a $972 invoice. Naturally, I was shocked because this isn't chump change. When I initially communicated through e-mail, I was given unclear solutions and answers as to what I should do so I finally phoned both my EHC and Apple Creek. When I spoke to Apple Creek on the phone, they admitted to the fact that they were actually changing management/infrastructure and to make *their* lives easier, they were telling "certain clients to file their claims themselves". They then told me that I could just file it online and no matter how many times I told them that I was on an individual plan and I *didn't* have an online portal, they just wouldn't listen. I finally paid the $972.25 that I was "owing" to put an end to this huge long nightmare of dealing with this and ended up having a huge interest owing on my credit card because of that. Once that was said and done, everything else happened at a reasonable time including reimbursement by both them and my EHC. In terms of therapists there, I've had a chiropractor and two different massage therapists. Both massage therapists were good although Jeanette really was excellent. Livia was my chiropractor and she was also professional and friendly. Overall, on the basis of just clinical practice alone, I can see why they get good reviews but this whole insurance thing has just been a series of poor communications that made my life very difficult; and this is the sole reason why I am so upset about this situation. Had I been informed about this from the VERY beginning of my treatments, it would given me a clearer idea of whether or not I was going to go forth with treatments in this practice because at the end of the day, I'm very focused on efficiency and ease of services for the client. So finally, 10 months after my accident, this has all been resolved but unfortunately, I will not be returning here for my needs and will seek care elsewhere should the need arise again.

I was actually referred here by a friend at the gym. She comes here for physio and speaks highly of…read morethe staff, but I didn't come here for physio, I came here for massage. As a powerlifter, one works through the aches and pains, but once in while you need to get it all relaxed for you so you can keep lifting all the things. I am THE WORST for scheduling a regular massage because it would be so regular I'd go broke. So I wait until urgent pains come up, like when my messed up left side go super messed up, to a point where it would hurt to move. My regular place didn't have any available appointments for the day I needed it or the day after, I thought I'd give Apple Creek Sports Medicine Centre a call to see if they'd be able to fit me in. And they did. I arrived about 10 minutes before my appointment and since it was my first time, I had to fill out intake forms, pretty standard. I was greeted by as staff at the reception desk, she was very friendly and I really appreciated that. They have a water cooler available at the waiting area, the waiting area is very clean. You look right into large space where they a lot of the physiotherapy happens. My therapist Sean came to get me at the time of my appointment, gave me a brief assessment of the more problematic areas and told me how the treatment will proceed. My massage with Sean was very good, he focused on the areas that was the cause of me going in, but he also reserved time to give attention to those spots that tend to get less attention, like the pecs that are often left last and sometimes even missed because time ran out. I've had one other treatment with Sean and his method is consistent. My treatment was about the same and I really enjoy that. Rested a few days and went back to the gym to get "dem gains". Their massage therapy services does cost a few dollars than average, but since I'm not good at planning ahead for this things, it's just the price I have to pay.

My family doctor has recommended that I visit a physiotherapist to better manage my pain after a…read moremotor vehicle accident. I've expected a mundane assessment and some hands on work but did not expect the extent of empathy and patience demonstrated from the time I entered the clinic, and throughout the session. The receptionist Daniela was welcoming, considerate and professional. My physiotherapist Alana was knowledgeable, extremely attentive and flexible- and somehow I knew the trust was established instantly and I have picked the right place for my recovery..

Progressing into your 30s does something to you. Suddenly you feel your workouts a lot more. And…read morewhy does even sleeping hurt me? You might not be able to stop the punishing passage of time, but at least you can get your body better adapted to it. Myodetox is the perfect place to help you with that. I've been going to Myodetox for months, and let me tell you, they absolutely know what they're doing here. My physiotherapist, Sabrina, is fantastic and I have been going to her regularly for months now. I've gotten random aches and pains magicked away in a 30 minute session. I have fixed issues that lasted for years in the span of weeks. She actively listens to your issues and prescribes the best treatment to target them by employing a mixture of hands-on treatment, exercise assignments, and even acupuncture. I also recently started seeing their new RMT, Mateo, and he's a perfect addition to anyone's wellness journey. I've had massages before, even massages at doctor's clinics, and yet none of them felt as clinical and effective as Mateo's. You're not just lying on a table and falling asleep for an hour. Mateo asks you about your problems, actively treats them, and (much like the physio sessions) assigns you homework exercises to keep the problems away. My back will be eternally grateful to his work. Myodetox definitely is on the higher range of the price spectrum but you will get the most bang for your buck. And if you've got benefits, there is no better place to use them!

Tried Difan Spa recently for their head spa + hot stone package and honestly, it was such a nice…read morereset. The space is really calming--not too busy or loud--and the galaxy ceiling was a cute touch that made it feel a bit different from other places. They do a quick scalp check first and tailor the treatment, which I liked. You also get to pick your scent, so the whole experience feels more personal. The hot stone massage was SO relaxing... definitely my favorite part. And the Golden Crown head spa is one of those "just lay there and enjoy" experiences--no effort needed at all. I didn't expect much going in, but I left feeling a lot more relaxed and refreshed. Would come back when I need a break from everything

Walked in and I was walking with friendly receptionist. They offered me a change of slippers and…read morelemon water. Once my friend and I both arrived, we were brought to a room to have our follicles examined and we got to choose our essential oils. We were brought to our room to change into their ropes. Experience of the hair wash was amazing. They rung a bell for three times to relax our senses then they will start the head massage and upper body massage. As they provided the head massage they applied the essential oils on their hands to allow you to smell it as they massage your temples. After that they wash your hair thoroughly. In the end after Your hair wash they run octopus water hose on your head while giving you hand and arm massage. Finally they place hot towels on your back to open up your pores to feel extra relaxed prior to assisting you to sit up from the massage bed My hair was so soft for the whole week even after multiple washs at home

I had a car accident and I was referred to uptown markham rehab centre by my doctor for treatment…read more I was pleasantly surprised how professional the clinicians and support staff are. The clinic is very modern and clean and they really take care of their patients. They helped me a lot with the insurance process and made sure I received the treatment that I needed. I highly recommend this clinic.

From the owner: The rehabilitation team at Uptown Markham Rehab Centre uses a multi-disciplinary approach to…read moretreatment, designed to take care of our patients through every step of their recovery process. We want our patients to focus their time and energy on what's most important: Getting back to health. We offer: Physiotherapy, Chiropractor, Registered Massage Therapy, Acupuncture, Naturopathy, Orthotics, Compression Stockings and Braces.

In keeping with my pursuit of a healthy lifestyle, I've recently gotten into Olympic weightlifting…read more Sadly, along with this new hobby has come an injury or two, so in comes MSK Clinic. I visited the clinic in person to book my first appointment. I let them know what I wanted to have looked at, then they promptly scheduled me in with one of their available doctors. They appear to have enough doctors on staff that finding openings isn't the hassle it often is. During my first appointment, I let my doctor know that I was experiencing some knee pain. I further explained that I couldn't quite pinpoint the causal event. After some short conversation about the type of pain, where it was located specifically, a discussion of what activities would aggravate the injury, and direct stimulation of the area, she was able to identify the cause and explain to me in approachable terms what the injury was. But what good is a diagnosis without relief, right? The first treatment started with some massage therapy to the knee and surrounding muscles. She then made use of a "shock therapy" machine, which is a tool used to rapidly impact the injured area, thereby breaking up scar tissue. What I'm told is a "class four" laser was used to stimulate healing. Importantly, she also introduced me to several exercises, meant to strengthen associated muscles so that I could avoid a similar injury in the future. To be honest, after the first appointment, I didn't feel much difference if any, but regardless, I gave it a second go, and thank God I did. We essentially went through the same procedure again, and as if by magic (but actually science) I felt zero pain by the end of the session. Sadly I'm not Wolverine, so this complete relief was temporary, but the progress was undeniable. All in all the experience was very positive. I should say that I've never been to see a chiropractor prior to this experience, so take my opinion with a grain of salt. That being said, I think they do fine work here, and I'd be happy to recommend them.

When you are hitting 30s, small injuries tend to be a lot worst if you don't do anything about it…read morewithin a week. My recovery process is no longer as fast as it used to be. I sprained my neck on the Go Train (yes on the Go Train, can you believe that?!) prior to my business trip and I felt very uncomfortable. My whole neck, shoulder and upper back were so tight. Thank god I found Dr. Choi and Dorothy Ho! Dr. Choi is a chiropractor at this clinic and she knows her stuff, a few shock here and there with the machine (I don't have a science background!), massage and neck adjustment really eased the tension a lot. She also teaches you a lot of stretch moves to strengthen the impacted area so you feel better quicker and prevent future injuries better. To help speed up the recovery process, she introduced me to the RMT that works at the clinic also, Dorothy Ho. Dorothy Ho is probably one of the best massage therapists i had, the initial visit assessment was very detailed and once you lay on the massage bed just a few push here and there and she already knows which area is tight and require a work on. She did my whole upper back, shoulder and neck so well that I felt a lot better the next day despite the soreness. Overall, MSK clinic is very professional, clean and client oriented! This will now my go to place to get my massage and chiro treatments! Make sure you call to make an appointment in advance!

Dr Clement Liu is a great chiropractor who can use different modality like acupuncture, ultrasound…read moreor laser plus manipulation to treat the pain! He is kind and caring to patients! The clinic has a positive mood with laughter! He is a good teacher too in mentoring students to be a physio or chiropractor! Highly recommended this clinic!

Have been seeing the chiropractor since 2009 when I kept on getting rear-ended 3 times in under 6…read moremonths. I guess my car just says "pick me" on it for some odd reason... Chiropractic and Physiotherapy doesn't mean its bad just because the words are longer than massage. I would seriously recommend people to find a a professional before just going into places to perform massages. Chiropractors and Physio therapist actually tell you what is wrong and assist you in becoming better in terms or your posture, tendons and all... They have alot of professionals in the same office that shares one location. Dr. Liu (chiropractor) is very nice, professional and does a great job! Whenever, I feel any back pain due to stress or whatsoever...I go visit him. I've been introducing patients to him and always get good feedback from people who visit. Most employers give you medical benefits plan that covers these services. So just go if you need this (i'm pretty sure alot of people need it!)

Got treated for frozen shoulder between June to Oct 2020 and all well now. Great physiotherapists…read morewho guide you through the treatment and encourage you to persevere in doing all the exercises towards healing and full recovery. Definitely recommend them!

One of the reasons why I started going to active life physio is because of their location. Unlike…read moreother massage/physio places, active life opens seven days a week. It was always so difficult to get a RMT massage on a Sunday until now. The massage therapist I got was awesome. She explains what she's doing and what you can do to improve. She's very attentive to make sure the pressure is suitable. After the hour long massage, I feel relaxed, not like I got beat up with a baseball bat unlike other places I've tried. Best of all, they can also directly bill your insurance and save you the time and hassle.

Years ago, I used to go to see Dr. Benny Lau on a weekly basis as an alternative treatment for my…read morescoliosis. The wait can sometimes be longer than preferable, but it's because Dr. Benny gives each patient so much detailed attention. I've never gone anywhere else for chiropractic treatment. The receptionist and other health workers are quite friendly. I apologize for my lack of knowledge with the appropriate terminology. When I say health workers, I mean the people who help Dr. Benny. They seem like nurses, but I'm not exactly sure what their official position is.

Dr Benny Lau is an extremely professional Chiropractor, he spends lots of time to diagnose and…read moreexplain the issue to his patient. He performs treatments such as massage and adjustments with care and patience , I walked out of the clinic with an understanding of my issue and knowledge of how to prevent future recurrence. I feel much better after my treatment. I have seen other chiropractors before but no one can compare to Dr Lau, he takes pride in his job and takes good care of his patients.

I was referred to Dr.Chow by my brother…read more I was having lower back pain due to an injury from a car accident about a year ago. Dr.Chow was very patient in getting to know the details of the incident in addition to my treatment history and was very meticulous in explaining each procedure and the possible side effects associated with Chiropractic treatments. I've had 3 sessions with Dr.Chow thus far and I'm very pleased to say I am very satisfied with the treatment so far.

I don't understand why on their website it clearly states under "consultation" the following:…read more"...you will have a consultation with Dr. Derek Chow to discuss your health-related problems, concerns, and potential treatment options. This initial visit is designed for Dr. Derek Chow to learn more about you, your condition, and expectations to determine how chiropractic care can meet your goals." To my surprise they simply just told me Dr. Chow only meets the patients if your injury is sports related. Really?! I felt that this is misleading because the number one reason I gave this place a try was because I thought I was going to be assessed by the doctor himself. Secondly, the straw that broke the camel's back was their scheduling. I was there on a Friday and I booked a second visit for the following Friday. My injury is due to postpartum baby care pains and so I had to make alternative arrangements for a babysitter to babysit my newborn in order to attend my next session. They called me 2 days before saying they aren't able to see me anymore Friday because there was a scheduling error. This had caused me $45 to cancel with my babysitting service less than 3 days in advance. Friday comes, receptionist called me but I missed their call and she left me a voicemail at 5:30pm asking if I was still going to go in for my 5pm appointment?!? I don't get it, why call to ask me that when you cancelled? I would not recommend this business.

Located at the north east corner of Warden and Hwy 7 inside the No Frills plaza…read more There is plenty of parking out front with a short walk in. The reception is very friendly and efficient to make your bookings. All the therapists here are well trained and work out all the body aches and pains. They have many packages to suit your needs and definitely enjoy the foot massage plus body massage combo. Their red date tea is very refreshing and relaxing while getting your foot massage

Professional massage, very clean place , friendly staff, Always have a great experience here ,…read moreHighly recommended