Great place. Highly recommend it. Darlene is very knowledgeable and happy to answer questions.read more

I first started going here from a Groupon I bought to try getting a Brazilian. I'm so glad I did!…read moreIve been going for 4 years now and haven't looked back. She makes the process so quick and easy. She is so easy to talk to that it distracts from the process. I highly recommend going to Darlene!

Deb goes above and beyond in her service. I just moved here from the west coast and felt timid…read moreabout finding a new waxer. I have thick hair and getting Brazilians is not something I'm comfortable with doing with just anyone. Deb has the best rapport around. I already have my next appointment booked!

Deborah was awesome! She was sweet off the bat and accomdating the minute I walked in. It was my…read morefirst Brazillian wax i wanted to try it for the first time and i wanted to do something for myself so I was a little nervous. She did great getting me accustomed and making sure i was okay and giving me a lot of knowledge on upkeep and hair growth in general. Everything was clean and cute and comfortable, the music was soothing and I enjoyed talking to her as we got me through this lol I will definitely be coming back

I had a wonderful experience at Arch Salon on Wolf Road in Colonie! I went in for lash extensions…read moreand absolutely loved the results. Abida was gentle, professional, detail-oriented, and really listened to what I wanted--a natural look with a cat eye--and she did an incredible job! My lashes turned out full, natural, and beautifully done. Arch Salon is definitely the best salon in Colonie and Upstate New York for lashes, brows, facials, and full-service hair extension services. I'm so impressed! I also highly recommend their HydraFacial, microblading/powder brows, and waxing! I'm so happy I found this place.. what a hidden gem! The salon was very clean, and I loved the ambience--calm and relaxing. You can tell they truly care about providing a great experience for their clients. I'll definitely be coming back and highly recommend Arch Salon to anyone looking for the best lash services in the area!

I liked Ashley. The whole vibe of the place is nice. I think I have to go to them couple more times…read moreto get a whole feel for them. So far so good.

WAY TOO expensive for the service I received!!! I will not…read morereturn to JP Salon due to the ridiculous prices! I had a short bob to begin with, not long hair. I had color, 2/3 highlights, and a cut with Kristina who I was told was a Level 3 stylist. Kristina was very nice and she tried to deliver. But my bill came to $422!! I have never, EVER paid that much and been SO disappointed in my hair!!! I can't really see the highlights and it is much too short. The result I received was definitely not worth that amount of money!! I am so disappointed!!!

My haircut was great. Nice staff, not too long of a wait for my appointment, and clean store.read more

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

Wonderful! I've been coming here for 2 years, and have had nothing but great experiences and…read morefantastic results! Gigi and Kelly are amazing and so knowledgeable. The entire staff is warm and welcoming. I have never had any issues with my Dysport injections, and have NEVER been pressured into anything! Rest assured, you are in fantastic hands when coming here! So grateful for this team for always making me feel beautiful and making it so easy to treat myself!